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If you have the obligation to eat food, you should actively take pictures, keep relevant evidence, apply for relevant compensation to the relevant food buyer, and report to the health supervision department and the industrial and commercial bureau, so that the food seller can cause food safety and better help consumers to identify illegal traders in the market.
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If you eat a foreign object in food, you must first keep the evidence, and then report the situation to the industrial and commercial department or food safety supervision.
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If a foreign object is eaten in food, the operator may claim compensation in accordance with the law.
According to the Food Safety Law, if a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation of ten times the price or three times the amount of compensation for losses from the producer or seller.
If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer.
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Either throw away the food together, or feed the kitten or puppy, or remove the foreign object and continue to eat. Or, bring evidence,** or food to find a merchant or manufacturer theory.
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Spit it out as soon as possible, using the Haeklim method. Be alert when you eat a foreign body and comb it as soon as possible.
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Store Handlers.
1. Immediate response.
Be the first to be aware of a guest complaint and immediately come forward to understand the situation.
2. Listen carefully and understand what is going on.
It is essential to listen carefully to the narration of the guests so that they feel valued. The listener should look at the guest and nod his head from time to time, and in order to calm the guest's anger, he or she can also repeat the guest's complaint or complaint in his own words to show respect for the guest and the importance of the problem reflected. The process of listening is also the process of letting the guests vent, and when the guests express their dissatisfaction, most of the anger will disappear.
3. Show concern, but do not take responsibility easily.
You need to make the guest understand that you care a lot about whether he is satisfied with the service he is enjoying, apologize for what happened to him, but don't take responsibility casually.
4. Propose solutions.
When you fully understand and understand why the guest is complaining, you need to take action to correct the mistake, and you must let the guest know and agree with the decision you will take. If the guest does not know or disagree with your handling, don't act blindly, you can politely ask for the guest's consent: "Sir, do you think it is appropriate for me to handle it this way?"
What do you think? And so on.
5. Act quickly.
When the guest agrees with your approach, you have to act immediately, and you must not delay the time, delaying the time will only further cause the guest to be dissatisfied, at this moment, time and efficiency are the biggest needs of the guest.
6. Follow up on guest satisfaction.
It is necessary to implement, supervise, and inspect the implementation of the handling measures.
The ultimate satisfaction of the complaining guest depends on the level of special care and concern for him after complaining. Many of the guests who are grateful for the restaurant are often the ones who are satisfied that their complaints have been dealt with properly.
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Legal analysis: If a foreign object is eaten from food, the operator may be required to pay compensation of ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, compensation is to be made in accordance with 1,000 RMB. Producers and traders shall engage in production and business activities in accordance with laws, regulations and food safety standards, establish and improve food safety management systems, and take effective management measures to ensure food safety.
Legal basisArticle 148 of the Food Safety Law of the People's Republic of China If a consumer suffers damage due to food that does not meet food safety standards, he may claim compensation from the operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.
If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.
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If you eat a foreign object when eating food, this is a food safety problem, you can complain, you can contact the food manufacturer, you can also call 12315 to complain. Ask him to return your money.
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Answer: When someone eats a foreign body, the first thing to do is to stop eating. And go to a regular hospital for examination in time. A chest X-ray examination is done to determine if the foreign body is affecting the gastrointestinal tract and to see the location, shape, and size of the foreign body.
The doctor will evaluate the condition and take the correct way to remove the foreign body. If the foreign body is embedded in the esophagus and does not cause damage to the esophagus, the foreign body can be removed by endoscopy, and if the foreign body is swallowed into the stomach and is a relatively small solid, there is no need to worry, it will not cause damage to the body, and the foreign body can be excreted through normal metabolic defecation. If the nature of the foreign body determines that the foreign body cannot be excreted normally in the body, the foreign body can be removed by gastroscopy.
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If you eat a foreign object in food, the first thing to complain about is to complain. Second, give feedback. Third, the requirement to the solution. You can't just take it lightly.
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One can be burned or the other can be given away, there are many ways to deal with it.
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In this case, it is recommended to find one of their bosses by yourself, and then see how to solve this situation, and they will compensate you appropriately, and don't have too many bad thoughts about the other party.
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Kiss! Hello, a blessing, a warmth, a touch. Have a grateful heart.
Life is full of touching! Your question has been received, it will take a little time to type, please wait a moment and please do not end the consultation. You can also take advantage of this time to provide more effective information, and give me a better answer to answer for you, and you are sorting out the answer, please wait for a while!
Hello, glad to answer for you. If a foreign object is eaten in supermarket food, it may claim compensation from the operator in accordance with the law. According to the Food Safety Law, in addition to claiming compensation for losses, consumers can also demand compensation of 10 times the price of the food chain or three times the amount of compensation for the loss.
If a consumer suffers damage due to food that does not meet food safety standards, he may claim compensation from the operator or the producer.
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