How to complain about the seller on the mobile phone, and how to deal with the buyer s complaint on

How to complain about mobile phone report to the merchant.

**There are many times when you encounter some inexplicable things in the mobile phone, and the new version of the app has changed the path of complaining and reporting merchants, now let me tell you the correct way to complain and report bad merchants

Turn on step-by-step reading mode.

Select the order you are not satisfied with, and choose an order as a demonstration, this selection is only for demonstration, and does not have any purpose for any company, group, or individual.

Once you're on the details page, select the menu in the top right corner and click "I want feedback".

Then you can click the "I want to report & feedback" button to enter the reporting interface for this business, and then the official reporting process is the guide for everyone.

Special Tips. The demo version is generally not major and new.

Summary. Kiss! 1.

3.In the new window, select a complaint type to effectively handle customer service!

Kiss! 1.The first liquid fuel is first in the personal interface of **, find the "official customer service" option to enter.

In the new window, select a type of complaint that can be effectively handled by customer service!

1. Negotiate and resolve the activities of the consumer and the operator on the issues related to the dispute after the dispute occurs, and on the basis of voluntary and mutual understanding, through direct dialogue, the facts and reasoning, the responsibilities are clarified, and the settlement agreement is reached, so that the dispute can be resolved. Negotiated settlement of consumer rights disputes is a quick and easy way to resolve disputes, and it is an ideal way for both consumers and operators. In fact, a large number of consumer rights disputes in daily life are resolved in this way.

2. After a consumer rights dispute arises between a consumer who needs to purchase or use goods or receive services for daily consumption, he or she may request mediation from a consumer rights protection organization to protect his or her lawful rights and interests.

1. Open and log in to your phone**, and click "My**" in the lower right corner of the page.

2. Click the "Settings" button in the upper right corner of the page.

3. Click "Feedback".

4. Click "Order Questions".

5. Click "How to complain about the Seller Handbook".

6. Click on the product order you want to submit a travel lawsuit.

7. Click "Confirm", as shown in the figure below of the digging stool.

8. Click to complain about the seller's problems, such as the seller's bad attitude, the seller's non-refund, and the complaint that the seller did not deliver the goods according to the promised time.

Online shopping, the goods can not be seen and touched, it is inevitable that sometimes the shopping is unpleasant, and then the negotiation with the merchant is fruitless, you can only find the best customer service solution or direct complaints to protect our rights and interests, but how to complain about the seller on the mobile phone? Let me explain the complaint operation process for you!

1. Open your phone** to enter, and then click [My**] in the lower right corner to enter.

2. After entering the My ** page, click [View All Orders].

3. After that, in the My Order page, find the product you want to complain about and click to enter.

4. Then, on the order details page, click [..] in the upper right cornerIn the pop-up list, select I want feedback.

5. Then on the I want feedback page, click [Delivery, after-sales, complaints and other order issues] to enter the contact customer service.

6. Finally, you can explain the reason to the customer service, and then wait for processing.

The above is all about "how to complain about the seller of mobile phones", I hope it will help you.

Hello, I am the cooperating lawyer of the consultation, I have received your question, and the person who is currently consulting is more Doha Please wait for 2 minutes, dear, I am helping you solve the problem.

Hello, I am the cooperating lawyer of the consultation, I have received your question, and the person who is currently consulting is more Doha Please wait for 2 minutes, dear, I am helping you solve the problem.

The channels for consumer complaints and rights protection are as follows: (1) Negotiate and settle with the operator. (2) Request for mediation, when the consumer and the merchant cannot solve the problem through consensus, they should seek mediation from the local consumer association.

3) Appeal to the relevant administrative department. (4) Submit to an arbitration institution for arbitration in accordance with the arbitration agreement reached with the operator. (5) Initiating litigation in the people's courts.

As a consumer, the most effective way to complain about a merchant or product is a consumer association, which is the most economical and effective way.

Like ordinary goods, if there is a consumer dispute over online shopping, you can also file a complaint with the provincial and municipal consumer associations. Rights Protection**12315.

For the risks of online shopping, the staff reminds consumers that they should try their best to obtain shopping vouchers or keep relevant evidence such as transaction agreements (including electronic versions), and most of the actual dealers of online shopping are foreign companies, and they should pay attention to the official seal of the bill when receiving the goods. If there is a dispute over the purchased goods, it shall complain to the relevant departments where the bill stamping unit is located in accordance with the principle of territorial jurisdiction.

2 ** are both complainable, dear!

Promote social justice, highlight legal values, maintain personal dignity, I am very happy to serve you, if you have any questions, come to the platform for consultation I wish you all the best! Have fun!

If there is no way to report it on the mobile phone, you need to log in to the computer to do so, and the method is as follows:

1.After entering the ** network, click to log in to your account.

2.Find 'My Baby' at the top of the homepage and click on the baby you've bought.

3.Find the item you recently bought, select the product you want to complain about, and click Complain Seller.

4.Then you will enter the information filling page of the complaint, where you need to fill in well, and if necessary, upload **. If you complain about the merchant, you still need to negotiate between the two parties before you can design the customer service intervention.

5.If you are complaining about a Tmall merchant, you only need to fill in the relevant information, and Tmall will immediately intervene to help you solve it, but you have to wait for 5 working days. During this period, you can also amend the complaint request and withdraw the complaint.

6.Many people don't know that the report entrance is in**, we open the search page, enter the product you are looking for, find the product you want to complain about below, move the mouse to the product, do not click. A small sign will appear in the upper right corner. Click on it.

7.Then you will be taken to the whole network report window. There are many options here, choose the type you want to complain about. For example, we choose a counterfeit and piracy category.

8.At this time, the product information and store you want to report will appear, but you will need to report it according to the facts. Otherwise, the other party will not accept it. Therefore, it is better to resolve the issue through negotiation than to resolve it peacefully.

There should be a lot of people shopping on **, whether you have not confirmed the receipt or the transaction is successful, you can complain to the seller about the bad attitude of all parties and the dissatisfaction with the product, so as to protect personal interests and rights. If you are shopping for a long time, you may encounter such a situation, the seller can take measures to protect the rights, and after the complaint is successful, the customer service of ** will carry out relevant processing;

Method steps.

Log in to the ** Naiduan member, enter the username and password, and log in to Sakura Mu Zao**.

Once you're on the page, select My;

Among the treasures that have been bought, select the **seller you have purchased the goods, there are relevant options for complaints, and you can click on the complaint seller;

After submitting, wait for the seller to do what to do with it. If you are not satisfied with the result of the seller's processing, you can proceed to the third step after the seller processes the after-sales requirements.

As long as you have a transaction with the merchant, you can generally find this order in your mobile phone**, click on the order, and after entering the order details page, you can see a button for complaining.