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Keep the proof of purchase, such as invoices, chat records, etc., and file a complaint with the local industry and commerce, and request the law enforcement officer to contact the consumer protection department of the seller's industrial and commercial bureau for assistance. It's basically hard to get back without a credential.
Local consumer associations**.
In addition, novice buyers will be given must-read tips for online shopping fraud.
1. When shopping, you understand the basic information of the merchant, such as **, account number, address, etc., search with search engines such as google, if it is a merchant, many deceived buyers will post this information to 315 integrity China**, and it is easy to find out whether the merchant is ** when searching.
2. If the buyer wants to ensure the safety of the transaction, try to use the capital transfer service provided by the shopping **, which can protect the interests of both the buyer and the seller.
3. As a virtual shopping method, it is difficult for buyers to accurately understand the characteristics of their products, so they should ask more questions to sellers, and the more specific the questions, the more beneficial to buyers.
4. Online shopping can only judge the quality of the goods through **, so pay special attention to the products**, and it is best to ask the seller to provide real shots**, especially some details.
5. The evaluation obtained by the seller and its accumulated credibility is also an important factor for the buyer to judge the quality of the product.
6. The number of goods on the network is as large as the stars, if you want to quickly lock the target, you have to use the search engine provided by shopping ** to conduct classified search, and through classified search, quickly and effectively select goods.
6. Before bidding, you must clearly understand the detailed description of the product, such as the degree and quantity of the new and old, etc., to ensure the interests of buyers.
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There is an 80% chance of being scammed when buying electronics online.
Because you only see his appearance.
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Today, Subao Law will introduce you to several ways to recover. I hope it will be helpful to the majority of netizens.
First of all, it is necessary to make it clear who we are deceived by when we shop, some are deceived by the platform, and some are deceived by buyers or sellers on the platform. Nowadays, the methods of fraud are complex and diverse, and many people don't know who they were deceived after being deceived. So this has to be clarified.
At this time, we can't go directly to the complaint platform, because it is a fraud platform itself. There is no point in your complaint. If the defrauded amount is too large, you can call the police first, and the police will generally accept it and intervene in the investigation.
Under normal circumstances, if the other party's platform has an ICP filing in China, the real information of the other party can be found. Once ** intervenes in the investigation, then what awaits the other party next is imprisonment. Money can also be recovered!
How to recover if you have been deceived by a platform buyer or buyer.
Please click to enter a description (up to 18 words).
1. Complain to the Consumer Association: Sometimes, we may complain to the platform because the other party's feedback is not timely, giving people the feeling that they cannot be accepted. In this case, in fact, we can also complain to the 12315 Consumer Association for online shopping disputes, just like physical stores.
Similarly, consumers should keep evidence such as proof of purchase.
2. Call the police: Generally, if the police are called, the police will accept it. But if the amount involved is too large, ** will pay more attention to it!
3. Find a platform to intervene: provide evidence you have, including physical objects, chat records, invoices, transaction records, etc. Generally, online shopping platforms have a lack of corresponding complaint mechanisms. If the complaint is genuine, there will be a severe penalty mechanism to recover your losses.
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I was deceived on the Internet and advised to call the police. It is recommended to call 110 to report to the police locally, and if it is a telecom network fraud case, it will be immediately transferred to the anti-fraud center through a third-party call. The Centre will carry out the work accordingly according to the situation.
If you have any other questions, you can call the 96110 anti-telecom network fraud hotline for consultation.
Go to the public security organ to report to the police, and it is best to provide the following evidence:
1. Chat history with fraudsters.
2. Transfer records and bank statements to the fraudster's bank account.
4. And some other evidence that can prove the fraud.
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1. You can provide fake and shoddy products, chat records, transaction records and other related records to make complaints or reports. Now each large shopping ** has its own customer service department to deal with all kinds of transaction disputes.
2. Call the police in time. Consumers who have been deceived should report to the public security department in a timely manner, and request the public security department to seize the mobile phone and bank of **and**. Consumers can report to the Internet Supervision Department of the local public security bureau, or they can report to the police.
Public security organs suspected of crimes shall promptly file a case.
3. Complain to the Consumer Association: If you have been deceived by online shopping, no matter which of the above methods is used to protect your rights, the most important thing for consumers is to keep relevant evidence, such as transaction records, chat records, etc., otherwise they will face some difficulties in protecting their rights after being deceived.
Pay attention to online shopping
Before purchasing: Use the online shopping navigation to make online purchases; Choose**Be sure to communicate with the seller, ask more, and see whether the seller's store homepage has the ITM logo and whether the OVS service can be implemented.
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