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How to complain about the seller of the mobile phone**?
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** Complaint Seller Method.
The first step is to log in to the ** network to enter the baby that has been bought or the baby to be evaluated.
The object of our complaint should be the seller of our transaction, so we should complain to our purchased treasures or the treasures to be evaluated.
Log in - enter the password - enter the network rights protection center.
2. The second step is to find the baby that has been sold or the baby to be evaluated, and click on the complaint at the back.
In the rights protection center, we can file a complaint about the items we have bought.
1) Refunds and returns.
2) After-sales maintenance.
3) Deception.
Just make the corresponding choice according to your own situation.
3. The third step is to submit relevant evidence information and wait for the customer service to negotiate with the seller.
There will be relevant prompts on the webpage for rights protection, and you can follow the operation.
The first step is to log in to your password and go to the store you want to complain about.
There will be a button in the upper right corner of the ** where you buy something, and you can click it to enter the complaint interface. Before making a complaint about money, be sure to have all the information just ready, and use your usual email address.
The second step is to enter the complaint interface to fill in the complaint information and submit relevant evidence.
After clicking, enter the information filling interface, and fill in your information truthfully. And upload all the evidence into one **. Fill in the information also have a certain skill, don't attack Zhongguancun**, but the merchant you buy things, don't make a mistake about the object, we also need Zhongguancun** to help us get money.
The third step is to see if the reply is successful.
After submission, you will find a complaint recovery email in your mailbox. At this point, you can rest assured that the seller will give you a refund. Because if you don't withdraw the lawsuit, Zhongguancun will impose fines and other penalties on the seller.
The seller will be very anxious to get you to withdraw the lawsuit, as long as your request is reasonable, they will agree.
Precautions When we make a complaint, we must collect all the evidence in our favor. So that our complaint can be successful.
Don't listen to any threats from the seller after a successful complaint, because if you don't withdraw the complaint within one working day, they will lose several times more than the value of the product.
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First of all, the first method, we enter from the order, open **app, click on my**, view all orders, select the order that needs to be complained, click on the three dots in the upper right corner, select the reason for feedback, and complain according to the prompts.
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If you purchased an item on ** that needs to be returned for a refund, but the seller refuses to receive it when you send it back, you can take the following steps:
1.Communicate with the seller: First, you can communicate with the seller through the chat box or internal message, explaining your situation and asking why the seller refused to receive it. Sometimes it can be due to miscommunication or misunderstandings.
2.Complain to customer service: If communication with the seller is fruitless, you can complain to customer service.
On ****, you can click "My**" "Bought Baby" "Apply for a refund Return Hail Fierce Group Goods" "Return Not Received" "Appeal". Fill in the relevant information and submit a complaint.
4.File a legal action: If none of the above fails, you may consider seeking legal help. A civil lawsuit can be filed with the local consumer council or court to hold the seller liable.
No matter what method is adopted, Duyuan Tangerine should contact the seller in time and keep relevant evidence, so as to better protect its rights and interests.
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<>1. Complain, report to the ** customer service, and provide the unscrupulous selling hidden method of the relevant unscrupulous store;
3. In the process of trading and discussion, please pay attention to politeness and reasonableness. Because as long as either party has threatening or insulting words, ** will be directly used as the basis for judgment. The communication process must use Want Want, do not answer **, text message.
If you have something to talk about, you don't have to worry about it. As long as the seller has verbal threats or insults, the chances of winning a complaint are very high;
4. In the case of the wrong version of the goods, do not confirm the receipt of the goods in **, but apply for a refund or complaint. As long as the receipt is not confirmed, the seller will not get a penny. During this process, the department needs to note that if no refund or complaint is made within one to two weeks, the transaction will be automatically confirmed;
5. When the seller refuses to refund or does not accept it, you can click on the refund or complaint again. The money from the transaction will always be kept in Alipay, in this case, he will not get the money, and the seller will come back to discuss with the buyer.
You keep his swearing** or video recordings. Then just complain to the platform's customer service. This is the strongest evidence. She must compensate you or apologize, or the platform will punish him.
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