How to complain to the seller if Tmall applies for a refund successfully

Steps for Tmall to complain about a seller:

1.First log in to the ** member, enter the username and password, log in**;

2.Once you're on the page, select My;

3.The next step is to select the purchased baby in the ** transaction;

4.In my** has been bought, select the **seller who has purchased the goods, there are relevant options for complaints, click on the complaint seller;

6.When applying for complaints, pay attention to uploading relevant vouchers, **customer service for better processing;

7.After submitting the next step, wait for the seller to deal with it. If you are not satisfied with the result of the seller's processing, you can proceed to the third step after the seller processes the after-sales requirements.

If you encounter the seller's failure to deliver the goods at the agreed time, breach of commitment, etc., you can log in to [My**] - [Bought Baby] through the computer within 15 days of the closure of the order transaction, find the order and click [Complaint Seller], select the specific reason for the complaint, and initiate a complaint. (The mobile terminal does not support the initiation of a complaint for the time being).

If you are successful, you still have to complain about the seller? Could it be that you have encountered a particularly unqualified seller? I met one, refused to refund and cursed, I finally **appealed,**forced the seller to return the money to me, it has been two weeks, and Want Want left a message to scold me.

I later provided the chat history between this seller and me to **.com, and after blocking it, I did it again.

OK! As long as you want!

Why don't you solve it, the service attitude is so poor, complain about him.

Or try another Windtalker bot.

Hello, glad you asked.

**Apply for a personal account and bank card.

Send information to apply for opening a store and purchasing software.

Dress up the store, upload products, set up**,

Set up offline hosting and publicity.

Hope it helps, hehe.

Within 15 days of the closure of the order transaction, you can log in to [My**] - [Bought Baby] through the computer, find the order, click [Complaint Seller], select the specific reason for the complaint, and initiate a complaint. (The mobile terminal does not support the initiation of complaints for the time being).

Under normal circumstances, within 0-15 days after the end of the ** transaction (including the successful or closed of the transaction), the member can initiate a "complaint to protect the rights".

A complaint can be lodged, but there needs to be a suitable breach of the promise. You can open your Bought Baby page, find the transaction, and click on the word "Complaint" next to the transaction, which is the complaint entrance.

After the refund is successful, the transaction will be closed, which cannot be evaluated, but it can also be activated! It is recommended that you must sort out the inventory quantity in time, and you can remove these out-of-stock goods from the shelves in time to avoid unnecessary losses and rights protection! In addition, when you receive the system message, you must read the details of the information clearly and then confirm the payment!

If there is no real delivery, this is a fake hair.

Normally, no, after all, people have agreed to refund it, and if not, you can still complain.

The refund is successful, the money can be received, what else do you want to do, it is not easy for the seller, there is no reason to complain.

1. If the status of your order is "Buyer Paid".

The seller will be given 48 hours from the time you request a refund to process your refund request

1) If the seller agrees to the refund application within 48 hours, or does not operate, the refund will be successful;

2) If the seller clicks "Delivery", your refund will be closed, and you need to resubmit the application if you need to apply for a refund.

2. If the status of your order is that the seller has shipped, or the transaction is successful, after you submit the refund application, the seller will be given 5 days to process your refund application (3 days for virtual goods), if the seller agrees to the refund application within the timeout time, or has not operated:

1) If you apply for "refund only", the refund will be successful.

2) If you apply for a "return refund", the return process will be opened at this time, giving you 7 days to complete the return and fill in the return information, after you submit the return information, the processing time for the seller will be determined according to the express delivery method of your return, express delivery is 10 days, surface mail is 30 days, overseas direct mail is 20 days, if the seller does not process within the overtime period, the refund will be successful.

After the buyer applies for a refund**, the seller will be reminded to deal with the transaction dispute, and the seller will be required to respond within three days, and the seller will also be asked to provide the corresponding vouchers. If the seller does not respond within three days, the seller will be reminded again, and the seller will be made clear that the money will be refunded to the buyer if he does not respond. Therefore, it doesn't matter if the seller ignores the buyer, as long as you upload the voucher when you apply for a refund, the reason is clear, and the seller ignores it, and the money will be returned to the buyer's Alipay within seven days.

Don't worry, you can apply for an after-sales refund, 1The buyer applies for a return and refund, and the seller does not process the application within 5 days, and the system automatically agrees to enter the next process to display the return address, 2The buyer delivers the goods by express delivery and submits the waybill information, and the seller will not process the automatic refund to the buyer within 10 days.

3.During the period, the buyer can ask the customer service to intervene at any time and urge the seller to deal with it as soon as possible.

If yes: 7 days no reason to return or exchange. If you want to urge the seller to deal with it, if it is a quality problem and requires a return, check whether the refund type is a return or refund, and then negotiate with the merchant.

If the negotiation fails, you can apply for intervention.

Refunds generally take a certain amount of time, beyond which if the seller does not respond, the money will be refunded automatically.

As long as the seller does not refuse the refund. Just wait slowly.

When the system time is up, it will naturally default to the seller's agreement to refund. If you don't want to wait, you can communicate with the seller and ask the seller to agree to deal with it, if the seller has already taken a holiday, or the seller has been ignoring you, then you can only wait. Anyway, as long as he doesn't refuse, when the time comes, he will naturally agree to the buyer's refund by default.

If the seller does not handle it, the system will automatically handle it for the seller, and you can pay attention to the red letter prompt above the refund application, which clearly states.

When the timeout period expires, the system will automatically approve the refund request for the seller... If you request a returnless refund, the system will automatically approve the refund request on behalf of the seller, and the result will be an immediate refund.

1. You want a refund. Submit sufficient evidence, such as the basis for your conversation. You can ask for important shipping information such as the mailing number on the **Want Want, and then go to the post office to check, no matter what the result is, the content of the conversation can be used as evidence.

2. Do you want to get a refund. If the goods have indeed been sent, carefully verified after receipt, there is no problem, you can evaluate his service attitude, but be fair, your bad review is enough to make him regret it for a lifetime. The seller will not agree to the refund.

At this time, you can click on the "Complaint" seller to complain to the seller. Complaints while refunding are one of the transaction dispute handling techniques, and the complaint period will generally take 7-15 days, so you should observe the refund status at any time and beware of automatic payment after the deadline. After the seller rejects the refund, you need to click Request a refund again.

The seller will be punished for 30-90 days, and when you complain, you need to file a penalty for the seller.

Because the seller will be banned from his account forever after being punished many times in a quarter, his ID card and bank card cannot be used. If the goods have been received later, the time and energy of the complaint is greater than the value of the goods, then don't bother, you are mainly aimed at the seller's service attitude, and you can ask others to refer to it when you evaluate it, and you will never buy his things again in the future. In fact, the most important thing for the pleasure of shopping is to have fun.

1. Contact the merchant's Want Want customer service to remind the after-sales expedited processing;

2. In the case of not receiving the goods and not displaying the logistics information, as long as the merchant does not refuse to deal with it, the refund time is up, and the money will be automatically credited to your account;

3. In the case that the goods have been received and the logistics information is displayed, the merchant agrees to your refund application, and you have not filled in the logistics tracking number, or the merchant has not received the returned product, so the order will not be processed, and it will be processed in time after receipt.

The seller does not deal with it, and the refund will be automatically issued after 5 days.

1.First log in to Want Want and open Tao Assistant.

2.After opening the Tao assistant, click on the purchased baby.

3.You can directly see the words "complain to the seller", and you can complain directly.

4.Select the appropriate type to initiate rights protection.

5.There is only one chance to protect rights in each transaction, and it has nothing to do with whether the member has passed Alipay real-name authentication. If a transaction dispute is involved and the relevant transaction is still in progress, the buyer can apply for a refund in time, and the buyer and seller can request customer service to intervene after the buyer and seller cannot negotiate.

6.Depending on the status and time of the trading order, the displayed complaint and rights protection portals are also different. If the relevant complaint protection type is not displayed, it means that the status does not meet the conditions for initiating this complaint protection.

Dear, as you mentioned, he complained that you did not deliver the goods on time, and the refund has been reached, you can explain it to ** customer service. Then tell the buyer the truth about your out-of-stock information, and give the chat record to the customer service to prove it.

It's better to discuss first and apologize. You have to be sincere. He didn't do any good by deducting points. No points will be deducted, and if you want to compensate privately, you can complain to customer service.

Hope it helps!

Yes, after the refund is successful, the transaction is closed, you can complain, but you have to complain on the computer, not on the mobile phone.

Within 15 days of the order closing, your order can be found and there will be a place for complaints!

It's very simple, that is, you first contact the store's customer service for a refund, if the customer service ignores it, you can find the customer service of Tmall official ** to submit your request, and they will intervene.