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Currently, Huawei phones support Type-C interface earphones or interface earphones, if your phone is plugged into the earphones and the earphones are silent, please troubleshoot the following:
1. Please check whether there is liquid or foreign matter in the earphone jack.
It is recommended to use a flashlight to illuminate the headphone jack, and clean it if there is any foreign object; If there is liquid ingression, we recommend that you back up your data (third-party applications such as QQ and WeChat need to be backed up separately) and bring your phone to a Huawei customer service center as soon as possible for professional cleaning.
2. Please cross-verify whether the earphones are faulty.
1.If you are using Huawei earphones, it is recommended to plug the earphones into other Huawei phones for testing.
a.If it doesn't work on other Huawei phones, it may be that the earphones are damaged, and it is recommended to replace the earphones.
b.If it works normally on other Huawei smartphones, the earphone jack may be in poor contact or damaged, so try to plug the earbuds back in and rotate the earphone plug appropriately. If this persists, we recommend that you back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to a Huawei Customer Service Center for testing.
2.If you are using non-Huawei earphones, the earbuds may not be compatible with your phone, so it is recommended that you try to use them after replacing the original Huawei earphones.
3. There is no sound from the earphones after using the adapter cable.
If the earphone is silent after using the adapter interface, it is recommended to use the earphone of the original interface for verification, if the sound is normal, it may be that the adapter cable is not compatible with the mobile phone interface, and it is recommended that you replace the adapter cable.
If the above methods still do not solve your problem, we recommend that you back up important data (third-party apps such as QQ and WeChat must be backed up separately), bring your phone, earphones, and proof of purchase to the Huawei Customer Service Center for testing.
Boarding service. Huawei Customer Service Center.
Repair spare parts** inquiry.
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Some people like to listen to ** with their mobile phones, because it will make them feel very relaxed, but I don't know why, occasionally I encounter the situation that the headphones are plugged into the phone and no sound is heard, what is going on? Let's take a look at what I have to say.
01 First of all, it is necessary to make it clear that there is no sound when the phone is plugged into the headphones, where the problem is, first, it may be that your headphones are broken and cannot be used; Second, it may be that your headphone jack is broken, and third, it may be caused by improper settings on your phone.
02 If you can't be sure whether the earphones are broken, you can try to plug the earphones into other mobile phones at this time to see if there is any sound, if you can't hear the sound, then it seems that the problem is really related to the earphones. At this time, it is better to send it directly to ask someone else to help repair the problem of the headphone internals.
03 If you are sure that the earphones are not broken, then you should consider whether the jack of the mobile phone is oxidized, if it is oxidized, you will not be able to hear the sound, at this time consider using anhydrous alcohol directly.
Dip it in a cotton swab and wipe down the jack to see if that works.
04 Another thing to be sure is whether there are too many programs running on the phone itself, which causes the phone to be very stuck, so it is slow to respond, so we can't hear the sound when we just plug in the headphones, because the program has not been started at this time. At this time, you just need to get rid of the excess phone junk.
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If the headset is good, it may be a problem with the mobile phone, and it may be that the headphone plug is faulty, if this is the case, it is recommended that you try a Bluetooth headset.
If the Bluetooth headset can, it is the headphone socket failure, it is recommended to go to the store for repair.
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Let's see if your headphones are matched with your mobile phone, if so, it may be that the line of the headset is broken, your headphone socket is broken, etc. Check it yourself first, if the headphones are broken, you can change them, and if the socket is broken, you have to repair the phone.
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It may be that there is a problem with the socket of this mobile phone, you can change to another mobile phone, plug in this earphone and try it, or this earphone, there is a problem with the millimeter socket connection, this needs to be eliminated.
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There are many reasons why the earphones are plugged into the phone and there is no sound, the earphones are damaged, the phone hardware problems, etc.
First of all, you can check it simply, find another good mobile phone, plug in the headphones to see if there is sound, if there is a sound, the previous mobile phone contact problem, no sound, that is the headset problem. Such an elimination method can be very simple to test the problem and you can do it yourself.
If the earphones are damaged, you can buy a new one directly, the cord of the earphones is very thin, which will cause damage due to the usual carelessness. If it's a problem with the phone, then you can only go and repair the phone socket. Sometimes it may be that the headphone jack gets into the dirt and causes it to clog, but if you don't have strong hands-on ability, don't disassemble it yourself to avoid other problems.
Personal advice should be to develop the habit of caring for your personal belongings, you cherish him, he will also repay you
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You can try to push the earphones completely into the bottom, it may be the sound playback caused by poor contact, the earphones can not be used normally, you can also replace other earphones or use the original earphones to plug in other mobile phones, to determine whether the earphones are damaged, if the above methods can not be solved, it is recommended that you bring your mobile phone and earphones to the after-sales service center for testing.
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It may be that the earphone is broken, or it may be that the headphone socket is broken, when the headphones are plugged in first, the headphone icon should be displayed on the top of the phone, so that the phone can be converted to headphone mode, if there is no icon, you can plug it in a few more times, turn the plug to see if the contact is poor, if it still does not respond, you can change to a good headset to test, if it still does not respond, the socket is broken.
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Maybe it's your headphone cable that's broken, or maybe your phone's headphone port is broken.
There is no sound problem with the computer; Run anti-virus software for anti-virus; 2. Right-click "My Computer" -- Properties -- Hardware -- Device Manager, and open "Sound, ** and Game Controller" to see if there is any yellow in front of you? "If so, reinstall the driver for this device to solve the problem; 3. When there is sound but no speaker, open the control panel --- the sound and the volume --- the device, and put a check mark before "put the volume icon into the taskbar"; 4. When there is no sound and no speaker, open the control panel--- Add and remove programs--- add and delete Windows components, put a check mark in front of "Accessories and Tools", click "Next", and then, shut down and restart, the system will prompt you to install new hardware, follow the prompts to install; 5. Uninstall the sound card driver, reinstall or upgrade the audio driver; 6. When the sound card driver is installed, the prompt "AC chip cannot be found" appears, it may be that the computer is poisoned, or the sound card driver has been deleted by mistake due to illegal operation, or there is an internal software conflict. The solution is to reinstall the system and drivers. >>>More
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Hello, there is no sound from the earphones, it may be that your line is in poor contact, you can reconnect the earphone cable, so that there is sound.
Hello, method.
1. Possible reason: The mobile phone is not connected to the Bluetooth headset. The workaround is to re-pair. First of all, turn off the Bluetooth earphone, and then press and hold the multi-function button of the Bluetooth earphone to activate the Bluetooth earphone and re-pair with the phone. >>>More
Scenario 1: Right-click on the desktop "My Computer" Properties Hardware Settings Manager Sound** and Game Controller There is no AC97 or High Definition or other long strings of English below this item, or there is a yellow question mark. Scenario 2: >>>More