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Although he kept saying that he did not photograph the relevant staff, the other party still asked him to delete **, and there was a physical conflict. Subsequently, the official Weibo of Namtso National Park issued a statement on the incident and apologized to the victim. But he did not admit that there was a physical altercation, and he did not admit that there was a push.
In my opinion, this apology from the scenic spot is very insincere. First of all. The scenic spot did not admit that the pushing had occurred at all.
If there had been no pushing, the blogger would not have called the police. Now that you have asked ** to adjust. I believe that the situation at that time was definitely not as simple as a quarrel.
Secondly, in the apology statement, it only said that the company group attaches great importance to this and must actively face such things. Almost painlessly, something was said about the incident. For example, it is necessary to pay more attention to the cultivation of employees' service attitude and improve service levels. It's very fake.
It can be seen that in modern society, self-cultivation has a more powerful power, and many uncivilized behaviors can be made through network fermentation. The scenic spot has just a perfunctory attitude towards this **. I hope to make things big and small.
I didn't really want to apologize to people, and I didn't admit the violent situation that happened at that time. When we travel, we often find that the service staff in the scenic spot have an uncivilized image. Their service attitude is poor.
Therefore, this incident should not just be a reflection on the Namco Scenic Area. It should spread to most of the scenic spots in the country. After all, service should be people-oriented, grasp the most basic needs of people, and serve the people.
Strengthen management, pay attention to the cultivation of service attitude, and comprehensively improve the service level of scenic spots. The above cannot be said only in the apology letter. It should be implemented in practice.
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I think the scenic spot should apologize. I was happy to play, but I didn't expect to spend money to be angry, if it was me, I would definitely ask the scenic spot to apologize to me.
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Regarding the insult of tourists buying tickets in Namco Scenic Area, I think the staff of the scenic spot are aggressive, and they don't mean it.
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I think the scenic spot is not correct, this vice has been rectified, many people go to travel because they are not familiar with the occurrence of some small mistakes, the staff should understand and help, the staff obviously did not do their own requirements.
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This is just a conflict between the staff and tourists because of a misunderstanding, both parties are more impulsive, did not stop to explain to each other, if you encounter a quarrel must be patient, calm down, do not be too impulsive.
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I think this has a negative impact on the local tourist attractions, and it is normal for tourists to be negligent in buying the wrong tickets, but it is humiliating to tourists, which will definitely bring a lot of damage to the local tourism industry.
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The quality of staff needs to be improved urgently. The staff of the scenic spot is the "postcard" of the scenic spot, and once the image of this postcard is damaged, it will be difficult to recover, so it is necessary to strengthen the training of the staff of the scenic spot.
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Summary. Hello, normal opening, the reporter learned from the staff of Namtso Scenic Area that Namtso Scenic Area will be reopened to tourists in the area from the 15th, and the preferential policy of half-price tickets before May 1 will be implemented, and police and medical staff can enjoy free admission with work permits.
Excuse me, but please go into more detail?
Hello, normal opening, the reporter learned from the staff of Namtso Scenic Area that Namtso Scenic Area will be reopened to tourists in the area from the 15th, and the half-price ticket preferential policy for the empty spine parade before May 1, police and medical staff can enjoy free admission treatment with work permits.
Namtso Beiru is located between Dangxiong County of Lhasa City and Bangor County of Nagqu City, at an altitude of about 5,000 to 5,500 meters, and it is necessary to climb over a mountain pass at an altitude of 5,190 meters above sea level from Lhasa to Namtso Road, which is covered with snow all year round and the temperature is very low. Although it is April, the snow and ice on the surface of Namtso Lake have not completely melted. Visitors are reminded that if you wish to visit Namtso, please prepare warm clothes and remember to wear a mask.
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In response to the insult of tourists in Namco Scenic Area who bought tickets, the person in charge of the scenic spot attached great importance to this matter and hurriedly organized personnel to investigate this matter. Through the investigation, the results of the investigation of the matter were announced in a timely manner, and the spokesman of the scenic spot said that this matter was a complete misunderstanding, when the tourists were queuing up to buy tickets, they looked at the surrounding scenery particularly beautiful, and they wanted to take a photo of themselves and make a commemoration. But on the way to take pictures, the staff of the scenic spot thought that the tourists were filming themselves, so they stepped forward to prevent the tourists from taking pictures, probably due to the lack of effective communication between the two people, the lack of understanding between each other, there was a serious misunderstanding, and then there was a conflict, which caused a very serious impact, in this regard, the staff of the scenic spot publicly apologized to the netizen, and criticized and educated the relevant staff.
In the whole incident, after stabbing the official report, we know that this matter is completely a misunderstanding, but this misunderstanding is difficult to convince people, which involves all aspects of the public's doubts about the management level of this scenic spot and the fierce suspicion of the staff. You must know that as a scenic spot, we must do a good job in serving tourists, so that tourists can feel a better quality of tourism and attract more people to travel here. <>
Then, the staff member stepped forward to expel the tourists just because they were taking pictures in **, and even had a physical conflict, which would only make the tourists who went to ** travel disappointed. Judging from the cause and process of this incident, each of us must pay attention to it. On the one hand, the scenic spot should strengthen the education of the staff, educate them to do a good job in relevant training, improve their service awareness, and let tourists feel at home when traveling here.
On the other hand, when we travel abroad, we must have a certain sense of precaution and take legal measures to protect our legitimate rights and interests, so as to have a good quality of tourism.
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Recently, tourists in Namco Scenic Area had a dispute with the staff when buying tickets, which caused heated discussions on the Internet. On October 2, Namco Scenic Area responded that tourists mistakenly thought that the staff was filming him when they entered the ticket purchase channel, which immediately caused a dispute, and the scenic spot has now reported to the tourists concerned.
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The scenic spot demanded that the staff apologize to the tourist, but at the same time said that the content posted by the tourist was exaggerated and untrue.
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The scenic spot said it would strengthen the staff's sense of service and express sincere apologies to tourists.
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This can also illustrate a problemIn today's online age, nothing will be covered up, even the smallest thing, so this also reminds all scenic spots, don't be lucky, only attentive service is the king.
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The passengers were taking pictures at the scene, and the staff thought they were filming him, so they asked the passengers to delete **, but the passengers were unwilling to delete it, and the two sides had a quarrel, and the passengers were insulted when they bought tickets.
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