My payment password is locked How do I get my password back

Mobile phone operation: log in to the Alipay wallet on your mobile phone, click "Forgot the login password? Fill in your Alipay account name, verification code, and click OK.

The system will provide you with a way to retrieve the password according to the information bound to your account: "Mobile Phone Retrieve Password" is applicable to the account bound to the mobile phone, click "Retrieve Now" in "Retrieve with Mobile Phone Number", click "Click here to get it for free", enter the verification code received by the mobile phone, and click "Next". If you do not receive the SMS, please click "Resend SMS Verification Code".

After the verification is successful, set a new password, OK, and log in again after success.

If the above methods do not work, please use a computer to operate: log in to the Alipay account on the computer, click to enter the "Account Settings", and then click to enter the "Retrieve Payment Password" or "Modify Payment Password" under the payment password, and then select the modification or recovery method, there are generally three ways:

1. Find it through the secret protection question you set, provided that you have set it and remember the answer, and you can't use it if you are wrong five times;

2. Use your mobile phone number to receive the verification code + enter the bank card number and ID number to retrieve it, and bind the mobile phone to be able to use it;

3. Upload your ID card to retrieve it.

If none of the above three can be recovered, then it is useless to contact customer service, and your Alipay can only sleep for a long time.

Get it back by SMS.

Click Forgot password to send a verification message to your phone.

If you forget the payment password, it cannot be retrieved, and you can change the new password after verifying with the ** number.

If you are locked, you will enter the payment password again, and you will be prompted to change the password. You can retrieve it by email or mobile phone number.

With a mobile phone number, it should be bound to a mobile phone number.

The password is locked, and there are two ways to fix it:

1. Re-set a new password by "retrieving password", and the password will be unlocked immediately.

2. Please wait patiently for 3 hours, and after 3 hours, the self-fingering hidden base is unlocked and carried.

Login password: the password used to log in to the Alipay account; Payment password: The password entered when confirming receipt, withdrawing cash, modifying account name, and modifying bank information. Don't confuse the two passwords. ）

1. If you know the original payment password:

Please log in to NetEase Treasure, "Security Center" - Payment Password", select: Enter the original payment password and the new payment password, and you can successfully pay the password.

2. If you know the password prompt questions and answers: After.

Log in to the "Security Center" in NetEase Treasure - Payment Password, select: Retrieve, retrieve a password prompt payment password.

After that, please log in to the "Security Center" in NetEase Treasure - Payment Password", and select:

3. If you know this secret mailbox to retrieve, restore the payment password to the confidential mailbox. Click here to see the detailed alternatives:

If you can't retrieve your password or through the above payment methods, please use the "Report Loss Function": log in to NetEase Treasure Security Center to report loss (button in the middle of the bottom of the page), and pay for 14 days after the password is reset.

Good luck if there is a hint when paying.

Follow the program prompts in Alipay.

Click to retrieve the password, and then there will be no option to choose it and prompt again.

Simple, how to retrieve the login password if I forgot it?

There are 5 ways to retrieve the login password: Alipay system judges according to the situation of each account, and the ways to retrieve the login password for each account are different, and choose the most suitable method for you to retrieve the password (you will be prompted on the page: what are the ways to retrieve the login password for your account).

1. Retrieve the password for security protection issues: check the specific process.

2. Mobile phone password recovery: applicable to the account bound to the mobile phone. See how it works.

3. Email password recovery: Click on the mailbox to retrieve the password, go to the mailbox to receive emails, and follow the email prompts to retrieve the password. See how it works.

4. Fill in the ID number through the mailbox to retrieve: An email will be sent to the user's Alipay account mailbox, and the user needs to retrieve the password according to the email prompts. See how it works.

5. Customer service manual retrieval: An email will be sent to the user's Alipay account mailbox, and the user needs to fill in the relevant identity information according to the email prompts, and the customer service will verify and feedback within 48 hours after submission. See how it works.

Method 1: Forget the login password of your Alipay account: Log in to Alipay**:

Click "Forgot Password" on the home page, enter the email address of your Alipay account as prompted, and enter the password as prompted to prompt the answer to the question, and you can retrieve the password.

If you have entered the wrong answer to the password protection question (or forgot the answer), you can choose to enter the ID number, and after entering the correct ID number, the system will send an email to your mailbox, please go to the mailbox to confirm the family answer and then again.

Enter the password to prompt the answer to the question and the ID number to retrieve the password.

Method 2: You can log in to your Alipay account My Alipay Account Information Management Bank Management, enter and click the "Forgot Payment Password" button, and retrieve the password in the same way as retrieving the login password.

Note!! If you enter the wrong password or the total number of ID numbers exceeds 5 times, you can no longer operate the action of forgetting the password.

Method 3: I forgot the answer to the password prompt question and the ID number, or entered the wrong password or entered the ID number more than 5 times.

You must provide a scanned color copy or digital copy of the original ID card with the original certificate of Zhaohui and the empty certificate of household registration (the first page of the household registration book (including the first page of the household registration book and the page of the person), passport, etc.

**After receiving the verification, the staff will help you clear the password protection question, and then you can retrieve the password by clicking "Forgot Password" through your ID number.

Finally you log in.

Go to your Alipay account Account Information Management to set password protection questions, and then follow the prompts to reset password protection questions.

Highly recommended: Use your phone to retrieve your password.

Log in to your Alipay account My Alipay mobile phone service to activate the mobile phone password recovery function, and the next time you forget your Alipay account password, you can retrieve the password through your mobile phone. ”