Beg! English version! Duties and responsibilities of a bellman

I don't know if you're asking about trains, roads, air transport, or hotels with too many jobs as follows:

1) Assist guests in relocating their luggage.

2) Deliver letters, parcels, notes, telegrams, etc. on behalf of customers.

3) Maintain a friendly, clean and competent image of guests.

4) To provide excellent and efficient service quality to customers.

5) Listen to the opinions of the guests and answer the difficult questions of the guests.

6) Try to meet the special requirements of the guests, such as packing their belongings on behalf of the guests.

7) Responsible for all ** inquiries and counter inquiries.

8) Maintain a prompt and friendly service for luggage removal.

9) **Matters concerning the custody of baggage and the issuance of baggage tags.

10) Maintenance of baggage service equipment.

11) Keep the luggage storage room tidy.

12) Collect the guest's check-out key.

13) Be familiar with the hotel's facilities and services, and actively introduce them to guests.

14) Provide welcome service at the main entrance of the lobby.

16) When opening the door at the main entrance and welcoming guests, in case of rain, you need to bring an umbrella to facilitate guests to get on and off the bus.

17) After receiving the key from the receptionist, check the room number on the key plate again.

18) Escort guests to the designated room and introduce the room equipment and how to use it.

19) When the guest checks out, the guest will be directed to the checkout desk to check out.

20) Load your luggage into the taxi, count the number of pieces of luggage and ask the guest to confirm.

21) Assist in keeping the lobby area clean and tidy.

22) Report and be responsible to the baggage section officer.

23) Responsible for other tasks assigned by the baggage team officer.

If you're asking about train baggage check-in see below**

1. The main job responsibilities of the hotel front desk receptionist are as follows:

1. According to the regulations of the hotel, self-check the appearance and appearance, and go to work on time;

3. Warmly receive guests from all walks of life and provide good service for guests;

4. When the guest arrives at the store, he should take the initiative to say hello to the guest;

5. Check in accurately and quickly for guests, and arrange various rooms reasonably;

6. Accurately grasp the room status and check the room status with the housekeeping department in time;

7. Keep in close contact with various departments and do a good job in communicating guest information and information;

8. Proficient in business knowledge and operational skills, responsible for consulting and marketing related to housing, housing prices, and hotel service facilities;

9. Do a good job in printing and statistics of various reports;

10. Able to independently arrange rooms for individual guests or groups;

11. Check the team room number on the day and verify with the room status;

12. Flexibly deal with the increase or decrease of rooms and room rates for teams and individual guests;

13. Understand the customer situation and do a good job in solving emergencies;

14. Conscientiously complete the work assigned by the supervisor, and report to the superior in time if there is a problem;

15. Provide wake-up service for guests accurately;

16. When the bellman is not on duty, go through the procedures for borrowing items;

17. When the bellman is not on duty, handle the baggage storage and pick-up procedures for the guests.

2. The requirements for the hotel front desk receptionist are as follows:

1. Age 22 35 years old, healthy, well-proportioned, dignified appearance, elegant temperament;

2. High school or junior college graduate, height: female rice or above;

More than 1 year of professional hotel work experience is preferred;

4. Be active and enthusiastic and willing to care for guests;

5. Good at observation, full of energy, careful work;

6. Have a strong sense of responsibility.

300 Tang Poems (published by Sanqin Publishing House, 1995).

The job responsibilities of the porter and the porter are two intersecting circles, the intersecting part is the same part, but also only a part, in the common saying, the porter is to "pull the revolving door, open the door", the porter is "on the luggage, tie the table", the doorman has a door man, door girl, the porter is only a man, no woman; The bellman is not only for the guests on the luggage, but also responsible for travel consultation, car booking services, etc., the golden key can only be the porter, can not be the doorman. The bellman is backward compatible with the doorman, but it is not 100% compatible (not if you want a door girl).

I would like to apply for the position of a porterman.

I would like to apply for the position of Rock Socks Bellman.

Key vocabulary. Accept an offer of employment

position; job; post;Rotten potato place

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