I can t find my health code, why can t I scan it?

The steps are as follows:1. Open Alipay, and then find the function of the health code on the home page of Alipay.

2. After entering the health code, you need to switch cities, because the health code belongs to the original city, click on the city in the upper left corner.

<>4, click View Now to see the notification given by the current system, here click [I know] to switch to the green code.

5, the last is the current green code, at this time, click on the small eye above to open the current personal information, screenshot can be used.

1. If the network signal is not good, the health code cannot be refreshed, so it is recommended to restart the phone in a place with a good signal and refresh the health code again.

2. The health code cannot be scanned due to invalidation, and the health code has a default seven-day validity period, and it cannot be scanned when the health code expires.

Major features

There are three types of "health codes": green codes can directly enter Hangzhou, red codes are quarantined for 14 days, and yellow codes are quarantined for less than 7 days.

The "health code" management information system of Zhejiang Province is based on real data, connected to relevant databases such as the dynamic control list of key personnel, and issues "health codes" according to the verification and comparison results of the mass declaration information and background data.

The health code system has formed a set of standards, which can be quickly launched according to the needs of different regions and the needs of epidemic prevention and control in various places.

In order to promote the mutual recognition of "health codes" in various places, the national integrated government service platform provides three ways to achieve cross-provincial mutual recognition and sharing: the first is to add cross-regional mutual recognition functions in the local "health code" through cross-regional epidemic prevention health information data sharing without changing the existing local "health code".

The second is that the "health code" of each region is connected with the "epidemic prevention information code" of the national integrated government service platform, and the "epidemic prevention information code" of the national integrated government service platform is used as the intermediary for conversion, so as to realize the mutual recognition of the cross-regional "health code".

The third is that areas that have not built a local "health code" can directly use the "epidemic prevention information code" of the national integrated government service platform, and at the same time combine local epidemic prevention and health-related information to achieve cross-regional interoperability and mutual recognition.

Through the health code, a number of health applications such as one-code medical treatment, appointment**, one-click first aid, psychological assistance, health certificates, and health files have been realized.

If it is due to the system upgrade, it is very likely that the health code of the landlord will not be scanned.

1.If the health code can't be scanned, it may be that there is a problem with the system or network, you can wait for a while or change the mobile phone network to try.

2. It may be that the health code is invalid and cannot be scanned, click "Update Now" on *** to refresh it. In addition, the health code has an expiration date, 7 days by default, and when the health code expires, you need to re-report the health situation to get it again.

Different provinces have different risk levels, response levels and prevention and control requirements, and secondly, the standards for the generation of health codes vary from place to place, and the health code can only prove the status of the person being tested at the time, and the subsequent health status cannot be simply judged based on this.

At the national level, risk data services for the prevention and control of the novel coronavirus pneumonia epidemic are carried out nationwide, and all provinces and departments can call and query the unified national database of confirmed and suspected cases, the database of close contacts, and the database of county risk levels, basically realizing the sharing and mutual recognition of basic data.

The positive role played by the health code in the process of efficient and accurate epidemic prevention has been officially recognized. The Ministry of Industry and Information Technology of the People's Republic of China encourages all provinces to strengthen their own prevention and control, mutual trust and mutual benefit between provinces, and provide convenience for the masses who resume work and production. The triple value of the health code:

1. Reduce the "anti-epidemic" and facilitate personal travel. By realizing one online filling and multiple uses, it greatly reduces the annoyance to individuals. It not only saves time and reduces the risk of infection caused by the gathering of people, but also effectively solves the difficulty of "difficult access" in resuming work and school.

2. Improve the efficiency of joint prevention and control of new crown pneumonia. Scanning the code to report health information is conducive to real-time monitoring and management of relevant functional departments and improving statistical efficiency.

3. It is convenient for the resumption of work and school management. Through the health code, enterprises, universities, primary and secondary schools and other units can timely and effectively grasp the health information of their employees, teachers and students, and can take targeted and precise joint prevention and control measures to avoid the re-outbreak of new crown pneumonia caused by mass infection after the resumption of work and production.

Answer: Hello, the specific reasons why the health code is not displayed are as follows: 1. There is a problem with the network, and the epidemic prevention health code cannot be displayed, and the most likely situation is actually that there is a problem with our network. When our network fluctuates suddenly, or even disconnects, our health code will not be displayed.

Solution: If this happens, just check our network and reconnect. 2. System problemsIf our network is good, but the health is still not displayed, then it may be due to the surge in the number of users, and the system cannot respond in a short time.

Solution: If this is the case, we need to wait patiently for a while, or consult customer service to solve the problem.

Through the color of the health code, it can quickly identify whether a person has passed through a province or city where the epidemic is more serious, and whether he has directly or indirectly come into contact with infected patients. Then, through big data analysis, you can directly target and find people who may be infected.

If you can't find your health code, you can apply for it again, you can definitely find it, what is your software? Buy a little to see that your software will definitely have, if you need to re-apply, just apply again with the ** number and ID card.

If the health code is missing, you can check it through the health code under it**. If you ask, you can also go to the local vaccination place to inquire. Just re-register you.

The health code can't be missing, everyone's health code is unique, it's useless for others to ask for you, it must be your network problem, this is not necessarily, you can see your health code when you log in.

Looking for it from the phone, how could it not be seen.

The health code can't be opened if it hasn't been updated for a few days, you have to click on the lower left corner There is a prompt, re-authenticate, enter the number of body temperatures you measured at the time, and then click to agree to the regulations, continue to click OK, and the health code will come out.

Process for receiving a health code:

Method 1: Follow the instructions to complete account login, real-name authentication, and face verification, and then complete the health declaration.

Method 2: 2. Click "Discover" in the main menu.

3. Click "Search" and enter the health code.

4. Select from the following services in the health code, and follow the prompts after entering the page.

Ask. 1.How do I correct any errors in my personal information (mobile phone number, etc.)? Health code.

Can I cancel changes after I have built them?

Answer. It can be modified, but the front desk has not yet been opened, you need to click "...." in the upper right corner of the WeChat health pass code pageSelect Feedback & Complaints, select Abnormal Functions or Product Suggestions to submit feedback, or contact ** customer service staff to modify.

Ask. 2.I can't apply, I need to get my location.

But the location authorization has been turned on, and I don't know how to set it?

Answer. Usually, you need to confirm whether you are using WeChat or Alipay, and then see if you have been given WeChat or Alipay positioning permission in the system settings. If you still have questions, you can click ".... in the upper right corner of the Health Pass Code page".Select Feedback & Complaints, select Abnormal Functions or Product Suggestions to submit feedback, or contact ** customer service.

Ask. 3.How to deal with the relationship between the family agency and the agent in the era and the agent in the past?

Answer. It can be modified, but the front desk has not yet been opened, you need to click "...." in the upper right corner of the WeChat health pass code pageSelect Feedback & Complaints, select Abnormal Functions or Product Suggestions to submit feedback, or contact ** customer service staff to modify.

Ask. 5.How can children and elderly people who do not have mobile phones at home apply for a health code, and can a mobile phone apply for two people?

Answer. It can be handled through the agent for family members, and the limit cannot exceed 10 people.

Ask. 6.What should I do if I can't find the detailed address of my household registration according to my ID card? Each submission is unsuccessful.

Ask. 7.When registering or acting on behalf of my family, I lost many times, and the name displayed in the submission was inconsistent with the ID card, the ID number was applied for, and the verification was not passed. What to do?

Ask. 8.At the time of registration or on behalf of a family member, the submission shows that the user already exists and is occupied by a former name. What to do?

Ask. 9.When the family member does it on behalf of you, it indicates that someone else has done it on your behalf when you submit it. What to do?

Answer. According to the prompted information, contact the agent and ask him to cancel from the multi-code presentation. If you don't know the agent, click "...." in the upper right corner of the WeChat Health Pass code pageSelect Feedback & Complaints, select Abnormal Functions or Product Suggestions to submit feedback, or contact ** customer service.

Ask. 10.I can't open the page when I apply for a health code, what should I do?

Answer. There may be a large number of applicants in a certain period of time, and network congestion will occur, so you can apply for it later.

The health code is updated in real time, and generally speaking, you can see the health code after registering and then logging in.

Is there something wrong with your phone, or you won't be able to find it.

They can run in another time period. Record the problem and feed it back to the relevant department for continuous optimization.

The novel coronavirus pneumonia should be deployed in the Office of the Leading Group of the Office for the Prevention and Control of the Novel Coronavirus Pneumonia Epidemic. The provincial government affairs office will be developed and constructed in accordance with national standards, relying on the data sharing service system of the national first-class service platform, and supported by the national data sharing interface, including the National Health Protection Commission, railways, civil aviation and telecom operators.

Search for the health code, fill in the relevant information, and then check your personal health code. If you need health and health can't be opened, you can scan the Mini Program and go to the National Service Platform to get health. Health is the health status declared by the user themselves over the network.

After a background review. Enter Health** in the search box on the Alipay homepage, and then click "Enter" in the search results, and the user can select Health** in the area to fill in the report. Can the health code be used nationwide, and can be used nationwide?

Health** can be used in different scenarios, such as community management, business recovery work, transportation.

School reopening, registration of drug purchases, supermarkets and shopping centers. These scenarios can be used to better do key work such as epidemic prevention management and epidemic control. The use of hygienic practices can improve the efficiency of inspections, especially in crowded places such as office buildings, shopping malls, subways, and train stations.

It is worth mentioning that the health regulations are mutually recognized in the different provinces.

As of March 20, 2020, health regulations can be adopted in most parts of the country.

If the health code cannot be opened, it is recommended to check whether your network has been turned on, or whether the traffic has been turned on.

It is possible that there is a temporary problem with the data system, or your network is not very smooth, you can wait for a while and try again.

Maybe you don't have an internet connection or your internet is slow, and then it's delayed, and you may be able to open it after you load it.

The health code can't be opened, it may be that there is a bug in the system at present, you had better restart this software again, and then enter it to see if it can be opened normally.