What should I do if there is no follow up after the 25th of Shentong Express

We Shentong has always adhered to the business philosophy of "I am the slowest in express delivery, I am the highest in charge, I am the worst in service, and no compensation for lost goods", and "customer dissatisfaction" is our goal of "chasing the ball". Since the beginning of this year, we have made our planes fly in the sky for more than three days before landing, which has strongly supported the requirements of expanding domestic demand, because we have consumed fuel to a large extent, and occupied warehouses for a long time, fattening a large number of intermediate business links such as airports, warehouses, transportation, etc., so that our customers are in a hurry to pick up the goods, and throw a lot of money on the first fee, transportation costs, electricity costs, Internet fees and other expenses, it is no exaggeration to say, Shentong has made great contributions to helping China, which is facing an economic crisis, out of the predicament!

Recently, our goods are piling up, which are the majority of customers, it seems that there are still customers who are not afraid of slow, not afraid of expensive, not afraid of loss. Come on! Let Shentong Slow Delivery provide you with the worst service!

We have the cheapest consignee, the cheapest transfer, the cheapest delivery man, the cheapest customer service, and the cheapest boss in my ---, anyway, we are all "dead pigs", who is hot and we are not afraid!

2009 is here, and Shentong will always provide you with the worst service, and I assure you: our planes will fly in the sky for a longer time; The delivery person still won't deliver you in time; Branches around the country are either busy or no one answers; The customer service of the head office will only go around in circles with you and will not give you any specific help. Let's join hands and make Shentong "China's worst slow delivery", and work hard!

Summary. One: It is they waiting for a cargo plane, which is the most likely.

Your things should be sent to the province, out of the province is generally by cargo plane, and cargo flights are not every day, generally a few days and other parcels accumulate to a certain time to take off together, so you have to wait at the transfer station, but generally not more than three days, if you are lucky, things sent over just to meet them to fly, it will be very fast. Two: Sometimes they don't necessarily scan when they get off the plane, and they don't scan and update until the next transit location.

Three: After receiving the goods was forgotten in a corner, lost, this possibility is relatively small, generally more than four days without updating the possibility is greater. At this time, you have to call ** to urge the receiving outlets to find it.

What is the situation that Shentong Express does not send the next day.

Dear, good evening, there are generally the following situations:

One: It is they waiting for a cargo plane, which is the most likely. Your things should be sent to the province, out of the province is generally by cargo plane, and cargo flights are not every day, generally a few days and other parcels accumulate to a certain time to take off together, so you have to wait at the transfer station, but generally not more than three days, if you are lucky, things sent over just to meet them to fly, it will be very fast.

Two: Sometimes they don't necessarily scan when they get off the plane, and they don't scan and update until the next transit location. Three:

After receiving the goods, it was forgotten in a corner, and the possibility of losing the item was relatively small, and it was generally more likely to be more than four days without updating. At this time, you have to call ** to urge the receiving outlets to find it.

This is generally due to the following situations:

One: It is they waiting for a cargo plane, which is the most likely.

Your things should be sent to the province, out of the province is generally by cargo plane, and cargo flights are not every day, generally a few days and so on the volume of packages to accumulate to a certain time to take off together, so in the transit station you have to wait, but generally not more than three days, if you are lucky, things sent over just to meet them to fly, then it is very fast, two: sometimes they get off the plane is not necessarily scanned, to the next transit location to scan and update, three: after receiving the goods is forgotten in a corner, lost, This is a relatively small possibility, and it is generally more likely if it has not been updated for more than four days.

At this time, it is necessary to call ** to urge the receiving outlets to find, and the talk of many years of experience is timely.

2012-09-22 19:35:56 Sent by [Guangdong Puning Company] to [Guangdong Jieyang Transit Department].

2012-09-22 22:12:33 The express has arrived at [Guangdong Jieyang Aviation Department] The scanner is [Aviation Arrival Scanning 3] The previous stop is [Guangdong Puning Company].

2012-09-22 22:16:33 [Guangdong Jieyang Aviation Department] is in the process of [bagging] scanning.

Still so.

This is generally due to the following situations:

One: It is they waiting for a cargo plane, which is the most likely.

Your things should be sent to the province, out of the province is generally by cargo plane, and cargo flights are not every day, generally a few days and so on the volume of packages to accumulate to a certain time to take off together, so in the transit station you have to wait, but generally not more than three days, if you are lucky, things sent over just to meet them to fly, then it is very fast, two: sometimes they get off the plane is not necessarily scanned, to the next transit location to scan and update, three: after receiving the goods is forgotten in a corner, lost, This is a relatively small possibility, and it is generally more likely if it has not been updated for more than four days.

At this time, I want to call ** to the receiving outlets to urge me to find, hehe, many years of experience to talk about the timely adoption, thank you.

I have also encountered this situation, and after inquiry, I found that my package had been in the sky for three days, and it just didn't come down.

Generally, the business volume of the express company will increase dramatically before the holiday, but there are few things that are lost in the goods, so be patient and wait!

Now they are all sending moon cakes, and other homes are not much better, wait

It's not that it's lost, it's because there are too many goods, and yours is crushed underneath.

The following is my experience in Shentong Logistics, and it is recommended not to choose Shentong Logistics Distribution.

My experience: online check order has arrived at 9 o'clock in the morning, showing that it is being delivered, but it has not received the goods until 3 o'clock in the afternoon, so I called the second customer service **, all said that they will immediately coordinate the delivery as soon as possible, but wait until 5:30 o'clock, check the order, because the customer ** can not get through, it is displayed as an abnormal order, God, I did not receive any**, and the villain sued first, and shirked the responsibility to the helpless customer.

After asking, the customer service sent me the delivery person's**, and immediately called** to contact the delivery staff, but ** was turned off, and contacted the customer service, saying that the distribution station has only one**, may be playing**, or charging, do you believe this reason, the delivery branch of Shentong has a customer service**, or a mobile phone, hehe.

Because there is an emergency, brave the rainstorm to go directly to the distribution station to get the mail, as soon as I arrived at the distribution station, I was shocked, very messy, a few people lying on the ground naked, some people put their feet on the table to do **. All of a sudden, it broke the image of Shentong in my mind. Finally found someone who could help me, gave her the order number, and couldn't find it out, so I jokingly told me, because of the thunder, the network was not working, and there was indeed a thunderstorm outside, and it was not easy to find the order, and then I went to get the goods, and waited for a long time, and told me that after hard work, I didn't find my goods, or let me stay**, notify me after finding it, or let me call the delivery personnel who turned it off**, speechless.

I can only call customer service again**, asking for help, (I came here at 6 o'clock in the rainstorm, and now it is more than 7 o'clock)** After a few minutes, the delivery staff walked in from the door next to him, and in less than 1 minute, the items were found to me to sign for the receipt, and I was not authenticated with any identity.

Just now the one who helped me find the goods was kind enough to let me contact the distribution staff, and next time I will find him directly, not to say that as long as I see that it is Shentong Logistics, I will never buy the goods, and secondly, I want a customer to contact the logistics and distribution personnel to get the goods more conveniently, this is what Shentong does.

This is not over, the next day, the customer service called me, I said that I had got the goods, and then the customer service began to question me, just to form the illusion that all this has nothing to do with Shentong, I said, I have got the goods, and I don't want to talk about this, and then the customer service staff did not succeed, so I got angry and hung up**.

If you don't want to encounter what happened to me, you have to think clearly about how to face Shentong next time.