The set top box authorization is lost, how can it be operated to watch the program normally

Dear users: The set-top box authorization is lost because you have handled an irregular set-top box and the signal is poor.

Suggestion: Handle telecom integration**, send a set-top box for free, please consult the local business hall for details.

1. Method 1: Please keep the set-top box on and wait patiently, most users can recover by themselves within 45 minutes, and a few users may need to wait longer, but generally not more than an hour. This method is the simplest and most practical.

2. Method 2: Send an SMS to the frontend to apply for authorization. SMS (format:

Encrypt the card number, e.g. 04 000612345670) and send it to the 01067689456, and at the same time, keep the set-top box powered on and wait patiently until normal viewing resumes. (Note:.)

After receiving the reply "Please insert the encryption card into the set-top box and keep it on, the authorization will be issued after 3 minutes, and you will receive the authorization within 30 minutes", please be sure to insert the encryption card correctly into the set-top box within 3 minutes, power on and keep it on, and wait patiently until normal reception resumes. Do not send an application SMS to the same encrypted card number, so as to avoid invalid application and loss).

**4000166666, apply for reauthorization.

Dial 96090, press 3 after connecting, operate according to the voice prompts, re-enter the number of the TV card (the card in the set-top box), and keep the set-top box card on to be authorized immediately.

If you can't do it, you can call 96868 service**, but it's generally not easy to get through.

Simple, call a** to customer service, you open the set-top box, he authorizes you to accept, it is estimated that the last time the authorization was issued, you turned off the phone. It is also possible that your smart card is loose, and the machine is plugged and unplugged once before it is turned on.

The steps for TV set-top box reauthorization are as follows:1Make sure the top box has enough power and turn on the power of the TV set-top box.

2.Use the remote control to select the "Settings" menu and then go to the "Authorization" submenu. 3.

If the current license has expired or expired, you can use the activation code in the operating manual to reactivate. Enter the activation code in the manual to complete the top box reauthorization. 4.

After the input is completed, you will see a prompt that the top box has been reactivated successfully, which means that the TV set-top box re-authorization has been completed. 5.After the re-authorization is successful, if the functions you need have not yet appeared, you can use the remote control to select "Service" or "Maintenance", enter the "Upgrade Software" option, and let the TV set-top box perform a software upgrade to ensure that the latest features can run effectively.

In addition, some tips on the reauthorization of TV set-top boxes: 1Be sure to choose the appropriate authorization code, and if the ordered item changes, you will have to re-authorize it with a new one.

2.Make sure you use the correct authorization code and try to avoid typing the wrong letters or numbers. 3.

Keep in mind that TV set-top box re-authorization may fail and may cause damage to the TV set-top box, so be sure to double-check that the TV set-top box has the correct authorization code, or check that the operator is starting a new feature service.

Summary. The solution to the first case is:

Pay attention to the official WeChat customer service of the Satellite Live Center (WeChat***: Customer Service of the Satellite Live Center), click on the "Member Center" at the bottom right after entering, select "Reissue Authorization", and gradually complete the self-service process of reissuing the authorization business according to the follow-up prompts, and you can resume normal listening and watching. Alternatively, click Customer Service and select Manual Service to manually request a re-authorization from the customer service agent.

When handling business, you must keep the set-top box on and wait patiently until the program screen appears.

How to solve the problem that the satellite set-top box + program is not authorized.

Hello, kiss 3, I have seen your problem, and I will serve you below! I'm trying to sort out the answers, so please wait a moment! [Rose].

The encryption authorization of the set-top box will be updated regularly, and the user will not turn on for a long time, which will cause the authorization to be lost, and the boot time will be too short to miss the receipt or not receive the complete authorization update instruction, resulting in the "e04, the channel is not authorized" prompt message on the TV screen, and the user cannot watch normally.

How to fix it? Another possibility is that the device fails and needs to be repaired, and the device is not kept on when the device is replaced in the user management system, resulting in the information in the encryption card not being cleared.

The solution to the first situation is to pay attention to the official WeChat customer service of the satellite live broadcast center (WeChat***: customer service of the satellite live broadcast center), click on the "Member Center" at the bottom right after entering, select "Reissue authorization", and gradually complete the self-service process of reissuing authorization business according to the follow-up prompts, and you can resume normal listening and watching. Alternatively, click Customer Service and select Manual Service to manually request a re-authorization from the customer service agent.

When handling business, you must keep the set-top box on and wait patiently until the program screen appears.

Keep the set-top box powered on and wait patiently until you receive the authorization. In general, most users can receive authorization within 1 hour, and a few users may have to wait longer, but generally not more than an hour (if it takes longer, you can leave the TV on).

This is the solution to the second case.

How do I erase the information on my card?

There is no way for you to do it personally.

Ok thanks.

It's a pleasure to serve you.

I wish you a happy life and a safe life for good people!

The set-top box shows that the program is not authorized, and the method of opening the card is as follows:

1. Press the "Menu" button on the remote control to enter the "Main Menu" interface and select "System Settings";

2. Enter the password "9999";

3. Select "Installation and Signal Detection" in the "System Settings" interface (selected by default), and press the "Confirm" button of the remote control twice. Stand behind the satellite dish and let the front of the satellite dish slowly rotate from due south to the direction of the satellite (it is recommended to turn slower than the speed of the second hand of the watch). In the process of rotation, you should always keep an eye on the change of "signal strength" and "signal quality" in the debugging interface of the satellite receiver on the TV, and stop when the signal turns green, indicating that the satellite has been preliminarily identified and the satellite signal has been locked;

4. Network connection settings. IP settings: , port settings: 4567 or 04567;

5. The area code is set to the first six digits of the local ID number;

6. Turn off the power of the set-top box, insert the mobile ** card and smart card, and then turn on the machine;

7. Select "Base Station Information" in the system settings and press Confirm;

9. Wait for the base station information to pop up, and the scanned base station information appears on the TV, click the orange button "Store Confirmation";

11. Later, the information box will automatically pop up to prompt "Sent successfully", after exiting the menu, the upper right corner of the screen will prompt "During installation, please wait...."After 2-3 minutes, the screen will automatically pop up "Installation successful", if this message pops up, please wait patiently for about 10 minutes;

Summary. Hello, the satellite set-top box program is not authorized in the following cases:

1. The viewing fee has just expired, and all encrypted programs will prompt the message "The program is not authorized".

2. Some programs are paid TV programs (such as: **information, CHC movies, etc.), and these programs are not included in the paid viewing fee, and they need to be purchased separately.

3. The fee just paid, the front-end has not yet authorized the user, or the user set-top box is shut down during the authorization process, so the authorization information cannot be received.

How to solve the problem that the satellite set-top box + program is not authorized.

Hello Satellite set-top box programs are not authorized as follows: 1. The viewing fee has just expired, and all encrypted programs will prompt the message "The program is not authorized". 2. Some programs are paid rental TV programs (such as:

**Information, CHC movies, etc.), the paid viewing fee does not include these programs, and you need to purchase them separately**. 3. The fee just paid, the front-end has not yet authorized the user, or the user's set-top box is turned off during the authorization process, so it will not be able to receive the cavity type hidden right information.

What's the matter without a mandate.

1. The viewing fee has just expired, and all encrypted programs will prompt the message "The program is not authorized". 2. Some programs are paid TV programs (such as: Zhengxun false coupon information, CHC movies, etc.), and these programs are not included in the paid viewing fee, and they need to be purchased separately to **.

3. The fee just paid, the front-end has not had time to authorize the Chizhi user, or the user set-top box is in a shutdown state during the authorization process, so the authorization information cannot be received.

Generally these three situations are the case.