Changing Package Events? The contents of the course have been changed without explanation

With this kind of contract machine, there is no other way but to wait.

Just go and change it!

ps: 10086's service attitude is super good, will ask your questions in detail, and general problems can be dealt with in a timely manner.

If there is a problem that cannot be solved by 10086 complaints, you can call China Mobile Service Quality Supervision **10080 to continue feedback.

2) Press the "2" SMS self-service mode, you will receive a text message sent by "10080", click the link, you can fill in the form through the opened page, and submit the complaint to reflect;

3) Press "9" to directly connect to the manual seat.

Make a complaint. PS: 10080 is China Mobile's service quality supervision**, which plays a role in supervising escalation complaints.

The change of mobile phone** is unsuccessful, and it is not excluded that the number is caused by the following conditions:

1.Your mobile phone is in arrears and cannot be changed;

2.You've already changed it in the current month**;

3.Users with contract plan limitations;

4.Your mobile phone is in abnormal service status such as downtime insurance number, loss report, etc., or is a blacklisted user;

5.During the period from the last day of the month to the beginning of the month, it may affect your use of ** to change the business;

6.Other factors make it impossible to make changes to the banquet**.

Excluding the above circumstances, it is still impossible to change, it is recommended that you consult the manual customer service of the local Unicom of the bank.

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Without your consent, we will not change it for you without reason**. If you have not actively changed, you can check whether you have told others your service password, certificate information, etc., it may be that others have obtained your information and handled the business for you, if not, you can contact human customer service for specific verification.

If you have any questions about your conversation fee, you can query your historical bill and real-time phone bill, so that you can clearly understand your consumption.

1. You can use the number to log in to the mobile phone business hall client, click "Service", "Query", "Phone Bill Business Query", "Historical Bill", and you can query the historical bill of the current number, including monthly fixed fee, voice call fee, SMS fee, value-added service fee and other related information.

2. You can log in to the client of the mobile phone business hall and click "Service" "Query" "Phone Bill Business Inquiry" "Real-time Phone Bill" (Current Month's Phone Bill) or "Account Balance" to understand the current number's phone bill usage or account balance.

If you still have any questions after inquiry, you can check the details to understand the specific usage, or you can contact the manual customer service of the place where the number belongs or go to the Unicom's own business office in the place where the number belongs for verification. For more tips on how to check your bill, please visit the [Fine] Combined Call Charge Inquiry Tips document.

Understand. 10010 customer service is our company's external unified service**, in case of sudden traffic such as failures, deductions and other sudden traffic caused by manual busy, there will be a decrease in the connection rate, sorry for the inconvenience. You can also do this through the online sales hall.