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hi!Hello.
It is recommended that you press and hold the power button for about 12 seconds to automatically restart. If you have a phone, long press the power button also can't be heavy.
It is recommended that you go to our after-sales service outlets for testing and processing.
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Dear users, according to your description, thank you for your attention to telecom products. Reasons for computer black screen and freeze:
Hardware:1The equipment is unstable due to poor board contact or machine collision.
2.There is a lot of computer dust, which makes the heat dissipation poor, causing the CPU or graphics card chip to crash due to the high temperature of the early block, which has hardware design flaws, such as some recalled graphics cards or computer parts.
Software: 1 is controlled by a remote Trojan, and everything on the computer is in the hands of hackers.
2.Viruses or malicious plug-ins invade the system, resulting in system damage.
3.The driver installed on the computer is not compatible, and the computer will crash after running for a period of time.
4.The compatibility of the software itself, the serious conflict between the software incompatibility and the system conflict, and the computer crashes.
First of all, **360 or PC Manager antivirus software and run, select the full disk scan to clean up the Trojan virus in the computer, and then use the system modification function to repair the system files damaged by various reasons. If you still have a blue screen on your computer, you need to analyze the dump file to determine the cause.
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Mobile phone service innovation expert Beebee has you covered:
You can take the mobile phone to a bright place and lift the mobile phone, so that the gaze is less than 30 degrees from the mobile phone screen, and observe whether the mobile phone screen can vaguely see the content displayed on the mobile phone screen, if you can see it, it means that the backlight driver module on the motherboard of your mobile phone is faulty, and the display backlight boost module on the motherboard needs to be replaced. If you can't see anything, it is very likely that the display LCD is damaged and the screen assembly needs to be replaced.
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Hi! If your phone was connected to the Internet, you can insert the original SIM card and enter the account password to complete the boot.
If you don't have the Internet, the lock screen password is to protect your privacy and security, if you forget, it is inevitable to clear the user data, if you have not backed up the data before, it will empty your personal data, you can enter recovery (turn off, press and hold the volume on + power on key to enter the recovery mode) Choose to clear the user data, and then reboot to the nearest system to boot up.
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Just reboot, if you can.
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I'm so sorry! If you have a black screen after a screensaver software, it is recommended to restart the phone to try whether you can enter the system, if you can, uninstall the software, it is likely to be caused by compatibility reasons, if it is invalid, then contact the after-sales detection.
Officially authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, and the local stations will be slightly adjusted according to their own operations.
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Try it with the new settings. My ** dynamic broken kid. There is always a black screen. You can first set up the phone's own screensaver and then set up your own**. If it doesn't work, it is estimated that your ** screensaver phone does not support it. Hope it helps.
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Install the motherboard drivers, power management drivers, and software correctly, then check the settings, focusing on options such as turning off the monitor. Yes.
url] Enter the host number to find the relevant driver.
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Hello dear Samsung users:
We welcome your comments on our services.
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Hello, the automatic black screen is the phone into sleep mode, you can enter the settings - set the sleep time in the display, the screensaver automatically lights up generally for the software to run automatically in the background, you can check or back up the data, restore the factory settings to try.
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System problems.,It should be good to update the system in the recommendation.。
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Hello dear Samsung users:
According to your description: There are many reasons for the black screen, system problems, software conflicts. If the screen is damaged, it will be illuminated as a black screen.
We recommend that you try the following:
1.It is recommended to uninstall the third-party plug-in program that operated before the black screen.
2.Back up your phone data (**book, SMS, multi** files, etc.), restore factory settings (Settings - Reset Privacy - Private - Factory Reset).
If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center, and the engineer will check the machine and deal with it. It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services
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You don't have antivirus software installed... If the antivirus doesn't work, just swipe the phone...
Of course, it's a problem with the machine.
1. Whether the computer monitor and the host are normally connected to the power supply, and whether the power indicator is on. 2. If it is a notebook to check the power indicator of the computer, if it is not lit and the computer is connected correctly, it is very likely that there is a problem with the motherboard, please send it to the warranty point for repair in time.
There should be a Trojan to buy a software to kill and kill viruses.
Could it be a graphics card issue.
Not being able to keep up with the software you're running causes it to freeze. >>>More
Of course, it may also be a computer card, stuck out.