What causes the phone to automatically shut down in standby state?

Questions. Know.

What should I do if my phone automatically shuts down when it is on standby?

I'll answer 1 of them.

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From the Know Certification Team 2018-03-10

1.The battery connector is not in good contact with your battery, resulting in automatic shutdown. (Try changing the battery and check the battery connector).

2.Your mobile phone does not have ESD, which causes the LCD or other electronic components to produce too much static electricity and cannot flow out, causing the motherboard to protect itself and lose power.

3.Your phone's software didn't upgrade well when it was upgraded. Re-flashing the software will solve the problem.

There is a conflict with the motherboard, causing the software to go out of control, automatically shut down, and crash.

1. Automatic shutdown may be caused by the virtual power of the mobile phone and the power is insufficient. Charging is recommended.

2. Generally, when the power is exhausted and there is no response at the beginning of charging, it is mainly due to excessive battery consumption, which needs to be charged for a period of time, and can only be turned on when the power is restored to about 4%.

3. If the mobile phone is fully charged after charging for a short time, it is generally a virtual power phenomenon, and if you suspect that the battery is damaged, please go to the after-sales service for inspection and repair.

The phone turns off automatically, it is recommended to:

1.If the battery of the mobile phone is low, the mobile phone will automatically turn off, it is recommended that you charge it for a while.

2.If the power is sufficient, there is still an automatic shutdown, it may be caused by software compatibility, if there is an automatic shutdown situation for many times, it is recommended to delete the recently installed third-party software, excluding whether it is related to the ** software.

3.Please back up your phone's important data and restore it to factory settings.

4.If the problem still exists, it is recommended that you bring the purchase invoice, warranty card and tablet to the local service center, and a professional engineer will help you test, 2401 Silverstone Plaza, Chunxi Road, Chengdu

If you are using a vivo mobile phone, you can troubleshoot it as follows:

1. If you have recently installed the software through non-app store channels, it is recommended to uninstall such software and try it. If the program keeps reporting errors, restarting, or fails to boot normally, you can enter safe mode and uninstall the previously installed software to troubleshoot. Safe Mode Entry Exit Method:

During the device boot process, release the power button when the screen displays the vivo nex iQOO logo, wait for about 5 seconds, and then press and hold the "Volume Down button" immediately, and do not release the button before entering the lock screen to enter safe mode. When the operation is complete, restart the device to exit safe mode.

Note: The operation of uninstalling the software will delete the software data, please pay attention to back up the data.

2. Insufficient storage space may cause the device to restart automatically, please enter iButler and free up space through "Space Cleanup" to ensure that the storage space is sufficient.

3. If the above methods cannot be solved, please back up the important data on your mobile phone in advance, and bring your mobile phone to the vivo customer service center for testing and processing.

Go and select your current city to get it.

Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consulting center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.

Precautions for the use of the equipment:

1. Try to avoid using the equipment in low temperature, high temperature or large temperature difference environment. The device has a built-in temperature protection function, if the temperature is too low, it may trigger low temperature protection, if the temperature is too high, it may trigger thermal protection, and when the temperature is too low or too high, it will automatically shut down or restart.

2. Make sure the device has enough power, and the device will automatically shut down when the power is insufficient.

3. Check whether the buttons of the device are stuck (such as the keys of the protective case and other objects), because pressing and holding the power button and the volume down button for more than 10 seconds at the same time will trigger a forced restart.

4. Check whether the device is set to switch on and off at a timer (enter the settings, search and enter the "timer switch") If the function of switching on and off at a timer is set, the device will automatically turn on and off at a specific time.

5. If the equipment is damaged or liquid ingress will cause unstable operation, you need to bring the equipment to the vivo customer service center for further testing.

1. There is a problem with the mobile phone battery, which is a reason for the automatic shutdown of the mobile phone. Sometimes the battery is out of power, and it will automatically shut down because of low power, and this one will be charged as soon as it is charged. If the battery has poor contact or damage, it will not be able to give the phone normal power, and it is possible to automatically shut down.

2. Many functions of the mobile phone are controlled through the motherboard, if there is a problem with the motherboard, or even damaged, then some normal functions of the mobile phone can not be played, so the motherboard damage also causes the mobile phone to shut down automatically.

3. The mobile phone needs to be sufficient'Memory space, the application in the mobile phone can run well, if the mobile phone memory is insufficient, it will affect the operation of the mobile phone, and the lack of memory often appears to be more cardy, and sometimes it will automatically shut down, because the mobile phone can not withstand so much memory pressure.

4. There are some software that is not very formal, or there is an error**, which affects the performance of the mobile phone very much, sometimes there will be a stuck screen with a software, there is no response for half a day, and it is forced to pop up, and there will even be an automatic shutdown.

5. When you usually play with your mobile phone, you can't put it down, and if you play for too long, the temperature of your mobile phone will gradually increase, and the heat dissipation function of some mobile phones is not very good, and the mobile phone can't withstand such high temperature for a while, which leads to the phenomenon of automatic shutdown.

The device is in an environment where the temperature is too high or too low. If the temperature is too high or too low, the low temperature or high temperature protection function will be triggered, which will cause the equipment to automatically shut down. It is recommended that you keep your phone at an ambient temperature of 1 -35 to avoid this problem and reduce battery loss.

The mobile phone has a built-in temperature protection function, if the temperature is too low, it may trigger low temperature protection, if the temperature is too high, it may trigger thermal protection, and when the temperature is too high or too low, it will automatically shut down or restart. It is recommended that you keep your phone at an ambient temperature of 1 -35 to avoid this problem and reduce the loss of the electroabrasive finger cell.

It may be that your phone has too many cache files and not enough memory. We recommend that you use Phone Manager to clear your phone's storage space in a timely manner and uninstall apps that you don't use frequently to keep your storage space sufficient (more than 20%).

The mobile phone has a built-in temperature protection function, the temperature of the whole machine is too low may trigger low temperature protection, the temperature of the whole machine is too high may trigger thermal protection, and the temperature is too high or too low will cause automatic shutdown.

Check whether the battery of the mobile phone is sufficientPlease keep the battery of the mobile phone sufficient, the low battery of the mobile phone will cause the automatic grip brother to shut down, it is recommended to charge it in time when the battery is about 20% left.

Uninstalling incompatible appsInstalling some incompatible software through non-AppGallery channels may also cause the system to shut down, so we recommend that you back up your app data and uninstall the software installed on AppGallery**.

As we all know, now mobile phones are an indispensable part of our lives, but after our mobile phones have been used for a long time, there will be the problem of mobile phones automatically shutting down, which is very annoying. So what is the reason for the automatic shutdown of the phone?

1. The system version is too low: Generally, there are some bugs in the old version, and the automatic shutdown of the mobile phone may be caused by a system bug, so you only need to update the system.

2. Mobile phone poisoning: Mobile phone poisoning will also lead to automatic shutdown, and you only need to use antivirus software to disinfect the software.

3. Battery problem: If there is a problem with the battery, the mobile phone will be turned off, and the mobile phone battery needs to be replaced.

4. Mobile phone hardware problems: mobile phone hardware failure will also lead to automatic shutdown of the mobile phone, and it is necessary to go to the after-sales service to replace the mobile phone hardware.

The above is the reason for the automatic shutdown of the mobile phone, so when we encounter the problem of automatic shutdown of the mobile phone again, we can check whether it is caused by the above reasons.