The property company is not responsible how to complain

1.Complaints can be lodged with the property manager. Everyone knows that the property manager is the top leader of the property company. When the property is irresponsible, it is actually better to find a property manager.

2.Complaints can be lodged with the sub-district office. The Sub-district Office can help us resolve property complaints, as they are the most basic organization to solve people's livelihood problems.

3.You can also file a complaint with the owners' committee of your own community. An owners' committee is an unofficial organization made up of owners in your neighborhood. On behalf of the interests of all owners, it can negotiate with the property management company to safeguard the rights and interests of all owners.

4.Complaints can be lodged with the Housing Authority. The Housing Authority is the leading body that manages the real estate industry. It can help owners protect their interests, but when you complain, you should do so in writing.

5.It is possible to file a complaint with the developer. Because the property department is set up by the developer himself when investing in property development, the developer has the right to question the property issue.

If the property is not responsible, you can complain to the department: 1. You can complain to the property management office of the local real estate management bureau, which is the competent department of the property industry; 2. Do a good job before complaining, try not to make oral complaints, and try to submit them in writing; 3. Before submission, look at the property management agreement signed between you and the property management company, what are the places where the property company has not fulfilled its duties, and the evidence should be sufficient and complete. According to Article 47 of the "Property Management Regulations", the rights and obligations of property users in property management activities shall be agreed upon by the owners and property users, but shall not violate the relevant provisions of laws, regulations and management regulations.

If the property user violates the provisions of these Regulations and the Management Regulations, the relevant owners shall be jointly and severally liable. Article 48 The local people's real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities. Article 66 In violation of the provisions of these Regulations, the staff of the construction administrative department, the local people's real estate administrative department at or above the county level or other relevant administrative departments take advantage of their positions to accept other people's property or other benefits, and do not perform their supervision and management duties in accordance with the law, or if they find illegal acts and do not investigate and deal with them, constituting a crime, they shall be investigated for criminal responsibility according to law; If it does not constitute a crime, it shall be given an administrative sanction in accordance with law.

How to complain if the property company is not responsible is as follows:

1. The property can be reflected to the owners' meeting, and the owners' meeting will first negotiate with the property, and if the negotiation fails, it can apply for mediation, or it can directly sue the court. If the property management company fails to perform the relevant obligations in accordance with the content of the property management service contract, it needs to bear the liability for breach of contract if it constitutes a breach of contract;

2. Complain to the owners' committee, record the property inaction, so that the committee members urge the property to solve the owner's problems in a timely manner.

3. Complaints to the street housing management department or the ** community office, the property department of the housing authority and other departments, due to the relatively long time period for the establishment of the owners' committee, some new real estate communities have not been established in time, so it is necessary to complain to the relevant departments, so as to urge the property to solve the problem to the owners;

4. Forum and breaking the news: through the forum, Weibo and other networks, the problem will be fed back, so that more people know, you can also write an article to break the news, and under everyone's attention and influence, you can urge the property to improve the service;

Legal basis

According to the provisions of the "Property Management Regulations" of the First Council of the State Bank, Pure Trace can complain to the local people** or the real estate administrative department. However, please note that you must first find out what is a breach of duty in the scope of services of the property management company, and what is not within the scope of the service of the property management company, as well as relevant evidence to prove it. If they feel that the property management service is not in place or the quality is poor, someone from the owners' committee will find them after complaining.

You can request the Owners' Committee to hire a new PMM.

If the property is not responsible, you can find the property manager and the street office to complain.

If it is a small problem in property management, or the attitude of the property staff is not good, you can find a property manager; The sub-district office is under the jurisdiction of the people of the district, and is responsible for the comprehensive management of the implementation of the guidelines and policies of the district, cultural construction, etc., and has the right to accept and assist in consultation with property complaints.

According to Article 285 of the Civil Code, property management service enterprises or other managers shall manage the buildings and their ancillary facilities in the building zoning in accordance with the provisions of the property management service contract in Part III of this Law in accordance with the entrustment of the owner of the property management service, accept the supervision of the owner, and promptly reply to the owner's inquiries about the property management services.

Property service enterprises or other managers shall implement emergency response measures and other management measures implemented in accordance with the law, and actively cooperate with relevant work.

Is the property responsible for the vehicles and electric vehicles in the community?

The property charges a parking fee and is responsible for the car. The nature of the parking fee charged by the property is a storage fee, and it is natural to take care of the owner's car. Where a property management service enterprise fails to perform the provisions of the property management service contract, resulting in damage to the personal and property safety of the owner, it shall bear the corresponding legal responsibility in accordance with law.

After paying the property fee, the loss of the electric vehicle can be found or compensated by the property company, which is the way to deal with the property company's failure to fulfill its management responsibilities. If the property management company has fulfilled its management responsibilities, then the owner has no right to require the property to take responsibility, but the owner can report to the police, and the public security will handle it as a criminal case.

You can file a complaint with the Housing Authority.

First of all, it is recommended to complain to the customer service department of the property company, and then, if the situation cannot be solved, find the street office or the housing authority or the mayor**, and ** will directly deal with the property service company. Finally, you can also complain to the property management association of the city, if it is verified, the enterprise will be deducted credit points, the score is as low as the lowest point, and the license can be revoked.

After a dispute arises between the owner and the property management company, it is generally the two parties who mediate privately, and if the mediation fails, the lawsuit is being conducted. Do your job before you make a complaint. According to Article 48 of the "Property Management Regulations", the local people's ** real estate administrative departments at or above the county level shall promptly deal with the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

The owners' committee has the right to dismiss the strata company

1. The owners' committee has the right to dismiss the property management company, because according to the provisions of the property management service contract, according to the legal provisions of the Supreme People's Court on property dispute cases, the owner can dismiss the property management company in accordance with the procedures, and the people's court should support it.

2. Because the management of the property should belong to all the owners, the management level of the selected property company is linked to the interests of all the owners. If it is decided to dismiss the property management company and convene a general meeting of owners, then vote to decide whether to stay.

3. The final decision needs to be agreed by more than half of the total number of owners before it can be implemented. At the same time, it is related to the construction area, for example, if the construction area of this community is 9,000 square meters and there are 100 households, it must reach the consent of the owners of more than 4,500 square meters, and there are 50 owners. If these two conditions are met, then the property company can be dismissed.