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The quality of the elevator in our community is very poor, an average of one a week to break, every time to the property company to hit **, to wait a day or two to repair, and the service attitude is particularly poor, the staff of the property company regard themselves as uncles, to do things when they have to wait for a long time.
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When they are asked to do what they are doing, they ignore and shirk their responsibilities; When I want to pay the property fee, I am really diligent.
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The property in their own community, the floor tiles on the road are all laid casually, and there are a lot of dirt roads, and every time it rains, the car in the community will bring a lot of mud to the floor tiles, resulting in the fact that the community can no longer see the floor tiles, and it is all wasteland.
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They are particularly perfunctory about the heating problem, and they will not respond to any objections or complaints from residents.
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The property in our community, let's not talk about anything else, just say that the lights in the corridor can make it on, I live on the fifth floor, and only the fourth floor is lit down, and there is no light from the first floor to the third floor.
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The property company in our community is very irresponsible, they only know how to collect money, and they don't repair the power outages in the community, and they don't clean up the snow when it snows in winter.
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The pipes in my house were leaking, and I asked the property to come and take a look, and no one came for more than half a month.
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The most irresponsible business I have is that there is a lot of rainy season in the summer, and then the building is leaking, and I look for a property to repair it, but they ignore it.
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The elevator in our unit building was broken for half a year, but no one came to repair it, but the property fee was collected on time, and the complaint did not solve the problem for us several times! I'm really angry.
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I live in the unit community of the property company is very irresponsible, the car under the building is parked everywhere, I can't find a parking space when I come back from work, and even the parking space I bought is parked by others.
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Hit ** to report the problem to them, the attitude is not good, and then they can't shout.
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The door of the corridor is open all year round, and it is open in winter, and the first floor of my house, no matter what, go to find the property, and say that it doesn't matter to them, it all depends on the owner's consciousness.
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My community is Liaoyang Zhonghe Property Company, which is simply a garbage property company.
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Complaints don't matter, no one cleans the hygiene.
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Dongtai Kangyuan Property only needs money all day long, and now it can't even make the access control.
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Reduce costs everywhere, one purpose, make money.
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The security guards are all old men in their sixties.
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1. If the property is irresponsible, you can complain about it in the following ways:
1) Find a property manager. If it is a small problem in property management, or the attitude of the property staff is not good, you can find a property manager;
2) Find a street office. The sub-district office is under the jurisdiction of the people of the district, and is responsible for the comprehensive management of the implementation of the guidelines and policies of the district, cultural construction, etc., and has the right to accept and assist in negotiation of property complaints.
2. Legal basis: Article 285 of the Civil Code.
Property management service enterprises or other managers shall, on the basis of the entrustment of the owners, manage the buildings and their ancillary facilities in the building zoning in accordance with the provisions of Part III of this Law on property management service contracts, accept the supervision of the owners, and promptly respond to the owners' inquiries about the property management services. Property service enterprises or other managers shall implement emergency response measures and other management measures implemented in accordance with the law, and actively cooperate with relevant work.
2. What is included in the strata fee?
The elements of the strata fee are as follows:
1. Labor costs, salaries, social insurance and welfare expenses for management service personnel;
2. Daily operation and maintenance costs of common parts of the property and common facilities and equipment;
3. Greening and maintenance costs in the property management area;
4. Cleaning and sanitation expenses in the property management area;
5. Property management area order maintenance costs;
6. Office expenses;
7. Depreciation expenses of fixed assets of property management enterprises;
8. The common parts of the property, the common facilities and equipment and the public liability insurance costs;
9. Other expenses agreed by the owner.
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Legal analysis: the community property is not responsible, you just talk in general terms, there is no meaning, first of all, you have to know what the community property is for, what responsibility should be beared, the responsibility of the property company is limited, not all the responsibilities, the property company and the developer or the owners' committee before the entry of the service contract, the service contract specifies in detail what services the property company should do, that is, the scope of services and service standards, according to the qualifications of the property company, the charging standards are also different, The service standards are also different, and the service standards with low qualifications are also much worse.
Legal basis: Property Management Regulations
Article 56 In violation of the provisions of these Regulations, the construction unit of residential property does not select and hire property service enterprises through bidding or without approval, and adopts the agreement to select and hire property service enterprises, the local people's ** real estate administrative departments at or above the county level shall order corrections within a time limit, give a warning, and may impose a fine of less than 100,000 yuan.
Article 57 In violation of the provisions of these Regulations, the construction unit disposes of the ownership or right to use the common parts of the property and the common facilities and equipment belonging to the owner without authorization, and the local people's ** real estate administrative department at or above the county level shall impose a fine of not less than 50,000 yuan but not more than 200,000 yuan; If losses are caused to the owner, they shall be liable for compensation in accordance with law.
Article 58 In violation of the provisions of these Regulations, do not hand over the relevant information, the local people's ** real estate administrative departments at or above the county level shall order corrections within a time limit; If the relevant materials are not handed over within the time limit, the construction unit and property service enterprise shall be notified and a fine of between 10,000 yuan and 100,000 yuan shall be imposed.
Article 59 In violation of the provisions of these Regulations, property service enterprises entrust all property management within a property management area to others, the local people's ** real estate administrative department at or above the county level shall be ordered to make corrections within a time limit, and shall be fined between 30% and 50% of the contract price. The proceeds from the entrustment shall be used for the maintenance and maintenance of the common parts of the property and the common equipment in the property management area, and the remaining part shall be used in accordance with the decision of the general meeting of owners; If losses are caused to the owner, they shall be liable for compensation in accordance with law.
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