Can I return the clothes I bought on Xianyu? Xianyu bought something, how to return it?

InXianyuAfter the transaction confirms the receipt, the transaction is successful, but if you want to refund, you can only [negotiate with the seller], and there is no way to help you refund.

Although it is possible to return the use of Xianyu, the premise is that you need to negotiate with the seller, and both parties can reach a return agreement before the refund can be made. If the other party does not agree, then you can apply for ** customer service intervention, provided that there is a problem with the goods, and there is generally no reason not to return it.

Xianyu sells second-hand goods, so you can apply for a refund after Tmall confirms receipt. Receipt confirmation means that, after receiving the goods, the buyer confirms that the goods are not damaged, that the description of the goods is consistent with the seller, and that there are no problems when the payment is confirmed, so it is not possible to apply for a refund. If you feel that there is a big gap between the goods and the description after receiving them, you can only contact the seller for negotiation.

If there is no problem with the general item, the seller will not issue a refund.

At present, the regulations on idle fish are that idle goods do not support the 7-day unreasonable return service, that is, after the idle fish purchase goods, there is no problem with the quality of the product and the description of the baby, so the return is not supported. If you want a refund, you can only negotiate with the seller. Generally, if there is no problem, the seller will not agree to a refund.

After all, you'll sell unused goods.

If you buy it back and don't want it, the seller won't agree. Of course, if you come across an accommodating business, you may agree to your request.

If you are referring to the type of no-reason return service, Xianyu products do not support no-reason return service, so the return request for subjective reasons can be negotiated with the seller, and the result of the negotiation will determine whether the return can be refunded. If there is a quality problem with the product, you can initiate a refund request for refund and return processing.

After purchasing an item on Xianyu, if you want to return it, you can follow the steps below:

1.*Contact the seller**: First, you need to contact the seller and let them know why you want to return the item. You should communicate in a friendly and professional manner so that a mutually satisfactory solution can be reached.

2.*Provide a reason for return**: If the seller agrees to the return, you will need to provide a reason for the return. This may include the quality of the product, or the description does not smile at the sedan charm, etc.

4.*Return item**: After confirming the return information, you will need to return the item to the address provided by the seller. When returning an item, you should keep all packaging and invoices for use in the return.

5.*Submit a return request**: After the item is returned, you need to submit a return request on Xianyu. In the return request, you will need to provide the tracking number of the return and the reason for the return.

6.*Waiting for seller confirmation**: The seller will confirm the return after receiving the returned item. If the item is eligible for return, the seller should confirm the return within the stipulated timeframe.

7.*Refund**: If the seller confirms the return, then you should receive your refund within the stipulated time. If the seller does not confirm the return within the specified time, then Xianyu may automatically confirm the return.

Please note that the above steps may vary depending on the specific rules of the fish, so you will need to follow their specific rules. If you have any questions, you should contact Xianyu's customer service directly.

If there is no problem with the product, it is a subjective reason for the return of the demand, then it is necessary to negotiate with the grandson before the sale, and the result of the negotiation will decide whether the return can be refunded. If there is a quality problem with the product, you can initiate a refund application for processing.

In general, yes.

Because most of the products on Xianyu are second-hand goods, in principle, if the merchant does not agree, it cannot be refunded. However, as long as you negotiate with the merchant, you can also get a refund and return it. If there is a quality problem with the product and the merchant does not agree to the refund, you can directly initiate a refund application and wait for the **judgment center or **customer service to intervene in the ruling.

The return of Xianyu is nothing more than the following two situations:

Clause. 1. The two parties negotiate to refund the return or only refund the return, and the freight of the return is generally paid by the buyer who returns the goods; Clause.

2. If the negotiation between the two parties fails, and the buyer initiates a refund application and asks for intervention, the **judgment center or **customer service is required to decide whether it is refundable.

Finally, it is necessary to pay attention to the fact that if there is no problem with the goods, they cannot be returned, because Xianyu is a platform for individuals to transfer idle items and has no business nature, so it is impossible to force the seller to provide after-sales and 7-day return and exchange services without reason.

The following points should be done for the return of Xianyu:

The second point: electronic products first try for two days and then confirm the receipt, because the possibility of electronic products is high, so try for two days, there is no problem and then click to confirm the receipt, if you find a problem, you must communicate with the seller in time to solve it.

The third point: find the problem and communicate first, because Xianyu is a free trading platform, your seller can be just an ordinary person, if you find that the things you buy are published to celebrate the problem, the first time to communicate with the seller to solve the problem, this is the first criterion, if the item can not be used normally.

To start the return process, you should also communicate with the seller, and then initiate the return and refund process, package the items and send them back by express, and upload the express tracking number in time, and the seller will return the money to you after receiving the goods.