Can Xianyu be returned, can Xianyu be returned?

In general, yes.

Because of the idle fish. Most of the above products are second-hand goods, and in principle, if the merchant does not agree, they cannot be refunded. However, as long as you negotiate with the merchant, you can also get a refund and return it.

If there is a quality problem with the product and the merchant does not agree to the refund, you can directly initiate a refund application and wait for the **judgment center or **customer service to intervene in the ruling. The return of Xianyu is nothing more than the following two situations:

Clause. 1. The two parties negotiate to refund the return or only refund the return, and the freight of the return is generally paid by the buyer who returns the goods; Clause.

2. If the negotiation between the two parties fails, and the buyer initiates a refund application and asks for intervention, the **judgment center or **customer service is required to decide whether it is refundable.

Finally, it should be noted that if there is no problem with the product, it cannot be returned, because Xianyu is a platform for individuals to transfer idle items and has no business nature, therefore, it is impossible to force the seller to provide after-sales and 7 days no reason to return and exchange.

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The following points should be done for the return of Xianyu:

The second point: electronic products first try for two days and then confirm the receipt, because the possibility of electronic products is high, so try for two days, there is no problem and then click to confirm the receipt, if you find a problem, you must communicate with the seller in time to solve it.

The third point: find the problem and communicate first, because Xianyu is a free trading platform, your seller may just be an ordinary person, if you find that there is a problem with the things you buy, the first time to communicate with the seller to solve the problem, this is the first criterion, if the item can not be used normally.

To start the return process, you should also communicate with the seller, and then initiate the return and refund process, and send the item back by courier after packing, the courier number.

It is also necessary to upload it in time, and after the seller receives the goods, the money will be refunded to you.

XianyuAlthough most of the above items are second-hand goods, as long as you communicate and negotiate with the merchant, you can refund and return them.

If there is no problem with the quality of the product, and you apply for a return and refund without communicating with the seller, and the seller refuses it, you can apply for the platform's Tao Xiaoer to intervene.

There are two cases of refunds on Xianyu:

1. The two parties negotiate to refund the return or only refund the return, and the freight of the return is generally paid by the buyer who returns the goods.

2. If the negotiation between the two parties fails, the buyer initiates a refund application and asks for intervention, ranging from one to several days, and the public review - **judgment center or **customer service two channels to decide whether it can be refunded, how to refund, who pays the freight, etc. After the seller receives the goods, if he thinks the goods are correct, he agrees to refund the goods, and the payment will be returned to the buyer's Alipay.

If there is a problem with the received thing, and the seller does not return it, the product is inconsistent with the product details released by the seller. After applying for a refund and return, if the seller does not return the product, he must apply for intervention. Then submit the evidence for the public to review.

The dispute settlement of idle goods is based on the agreement and description between the buyer and the seller. If you have a dispute due to not clearly describing the actual situation of the product, ** support return and refund processing, and the round-trip shipping cost will be borne by you.

Hello, I'm happy to answer for you, Xianyu is a second-hand trading platform, according to the platform's regulations, under normal circumstances, the transaction between the two parties does not support returns. Therefore, if you have purchased an item on Xianyu, it is generally not possible to return it. However, if the goods you purchased do not match the seller's description, or there is an obvious quality problem, you can communicate with the seller and make a return application, and the seller is also obliged to process the return as it should be.

During the return process, it is recommended that you fully communicate with the seller and try to reach an empty opinion to avoid unnecessary disputes. At the same time, if you encounter problems during the return process, you can ask Xianyu customer service for help to solve the problem of trembling reed.

According to Xianyu's return policy, consumers can apply for the return of the sail goods within 7 days of receiving the goods, but certain conditions need to be met, such as the goods are not used, maintain the original intact beam cavity hail, and provide the correct order number. In addition, Xianyu also provides a 7-day no-reason return service, consumers can apply for a return within 7 days of receiving the goods, but certain conditions need to be met, such as the goods are not used, maintain the original integrity, and provide the correct order number. In addition, Xianyu also provides after-sales service, consumers can apply for after-sales service within 7 days of receiving the goods, such as replacing the goods, repairing the goods, etc.