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If there is a quality problem in the building, you can complain to the Housing and Urban-Rural Development Bureau.
Construction. Developer) is the first person responsible for the warranty handling of housing quality defects, and shall do a good job in coordinating and handling housing quality complaints. When the complainant finds a quality problem in the process of using the house, he shall first contact the property management unit, and the property management unit shall carry out maintenance according to the type of quality problem and the provisions of the property management.
For quality defects within the scope of warranty, the warranty shall be handled through negotiation through the property management unit or directly with the construction unit. If the negotiation fails, you can complain to the quality complaint handling agency (the quality inspection station of the local housing and urban-rural development bureau).
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If there is a quality problem in the building, such as a leaking roof, then you should look for the current property, if it has not yet returned to the property, and now there is a sales department, you can find the sales department, if it has been returned to the property, you can find the property and let them deal with it.
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If there is a quality problem in the building, such as a leaking roof, you should complain to the housing management office or the technical supervision bureau.
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If the roof leaks, go to the property first, and generally the community property will deal with this waterproofing, because the property fee you pay has maintenance funds in this regard.
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Find the property department.
Because the property department is generally entrusted by the developer to contact the maintenance affairs, the property department (which should be entrusted by the developer) to contact the construction unit to come to the warranty.
Housing leakage can be solved through negotiation between the property and the developer, and if the negotiation fails, you can find the competent department (Construction Bureau, Quality Supervision Bureau, etc.) to complain and reflect, in addition to filing a civil lawsuit with the people's court.
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Legal analysis: You can complain to the housing and construction department and the quality supervision department. Warranty content and warranty period of each part and component in common use:
Roofing waterproofing for 5 years; Leakage of walls, kitchen and bathroom floors, basements, and pipes for 1 year; The plastering layer of the wall and ceiling falls off for 1 year; The ground is hollow and cracked, and a large area of sand is raised for 1 year. If the house is within the warranty period, the developer shall bear the responsibility of free maintenance. You can complain to the housing and construction department and the quality supervision department.
The specific regulations are that the warranty period is 5 years for the leakage prevention of roof waterproofing works, toilets with waterproof requirements, rooms and exterior walls. If the house is within the warranty period, the developer shall bear the responsibility of free maintenance.
Legal basis: Article 509 of the Civil Code of the People's Republic of China The parties shall fully perform their obligations in accordance with the agreement. The parties shall follow the principle of good faith and perform obligations such as notification, assistance, and confidentiality in accordance with the nature, purpose, and transaction habits of the contract.
In the process of performing the contract, the parties shall avoid wasting resources, polluting the environment and damaging the ecology.
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Water leakage on the top floor of the house can be complained to the real estate administrative department of the district and county where the city is located. The top roof is located in the public part of the house building, if there is damage, it should be repaired by the housing construction unit or property management unit, that is, during the waterproof warranty period, the property management unit shall report to the construction unit and instruct the construction unit to rectify and repair, beyond the warranty period, the property management unit shall apply for the use of special housing maintenance ** for maintenance, and the waterproof warranty period shall not be less than five years.
How to waterproof the top floor of a house? 1. Choose a sunny day, the ground level is dry, clean the ground level, and there can not be too much ash. Spread fiber cloth, fiber mesh and the like on the roof (of course better materials are better), and then brush waterproof paint on top of it (there are many on the market, and some professional waterproof companies have their own waterproof coatings).
In this way, the cloth is "glued" to the roof, which forms a film on the roof. This membrane is waterproof. When the waterproof paint is dry, apply another layer to it.
If there is a parapet on the roof, the bottom of the wall should also be waterproofed, 30 cm high, and the membrane should be laid.
2. After the waterproofing is done, wait for the waterproof coating to dry, and then put bricks on it. Waterproof membrane, pay attention to the lap of the place is larger, on the reverse of the high point, if you feel that it is not safe, you can do a layer of waterproof mortar protective layer, the decoration changed a little roof structure - opened a hole to do the stairs, socks He potato now the opening has been seeping water who has a way to help with a special leakage, they use asphalt, do waterproof with linoleum asphalt to play a few laborers, buy some cement, sand and gravel, to the opening of the plug.
3. On the top floor, then find a property and let them add a layer of linoleum or asphalt to the roof. If there are people living upstairs at the time, it depends on the specific situation, whether there is a gap in the cement between the floors or it is left along the water pipe, and there is a rupture of the water pipe between the floors.
What are the auction problems that may be encountered when buying a penthouse? 1. The elevator machine room is too noisy. I believe that many owners know that there must be an elevator machine room in the elevator building, so these elevator machine rooms are usually installed on the top floor, and the elevator machine room is installed in the small attic on the roof of the building, which will make a lot of noise every day once it is operated.
2. Insufficient water pressure. The water pressure is generally pumped from the ground by the water pump, so except for the reservoir on the first floor of the lowest building, most of the floors need to rely on the pump to pump water, if you live on the top floor, then many times you may have to face the situation of insufficient water pressure.
3. The floor slab is prone to cracks. Living on the roof of the house, whether it is from the roof and the wall, there are more cracks, relatively speaking, the top of the floor is open-air, every day has to go through the sun and rain, if it is a long time, it is difficult to ensure that there will be cracks, water seepage, etc., sometimes it will affect other walls in the house mold, cracks, etc.
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Regardless of the leaky property on the top floor of the house, complain to the real estate administrative department of the district and county where the city is located. The top roof is located in the public part of the house building, if there is damage, it should be repaired by the housing construction unit or property management unit, that is, during the waterproof warranty period, the property management unit shall report to the construction unit and instruct the construction unit to rectify and repair, beyond the warranty period, the property management unit shall apply for the use of special housing maintenance ** for maintenance, and the waterproof warranty period shall not be less than five years.
Article 281 of the Civil Code of the People's Republic of China stipulates that the maintenance funds of buildings and their ancillary facilities belong to the owners. By the joint decision of the owners, it can be used for the maintenance, renewal and transformation of common parts such as elevators, roofs, exterior walls, barrier-free facilities, etc. The raising and use of funds for the maintenance of buildings and their ancillary facilities shall be announced on a regular basis.
If it is necessary to maintain the building and its ancillary facilities in an emergency, the owners' general meeting or the owners' committee may apply for the use of the maintenance funds of the building and its ancillary facilities in accordance with the law.
1. Can I not pay the property fee if there is a leak on the top floor of the house?
Water leakage on the top floor of the house can not be exempted from paying the property fee, and the property fee can be waived under the following circumstances:
1.Because the quality of the house has not been delivered, the property fee is paid by the developer;
2.If the property management company fails to perform the service responsibilities of the property contract, all the owners may refuse to pay, but there must be evidence to prove it;
3.The quality of services provided by the property management company does not meet the standards agreed in the property contract;
4.The property management company does not have the original approval documents of the price management department; Wait a minute.
2. Is the property responsible for the leakage on the roof of the house?
It depends.
1.If the water leakage is caused by damage to the structure, common areas and public facilities of the house, the property management company has the obligation and responsibility to repair the water leakage problem that requires large-scale repair and can only be repaired through renovation projects.
2.If the owner does not pay for the repairs when buying the house**, and the leaking part is a leak in the part of the house that is dedicated to you, the responsibility for the repair in this case is usually the responsibility of the owner himself.
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You can complain to the housing and construction department and the quality supervision department.
If the house is leaking, find the quality supervision station under the Construction Bureau. In addition, in this case, you can first consider finding the property management to coordinate the developer to solve the problem, if it can't be solved, you can go to the quality supervision station under the Construction Bureau to complain. The quality supervision station has the right to require the construction unit, the original design unit and the construction unit to send someone to analyze the cause of water leakage and make a rectification plan.
How to protect your rights when the house is leaking.
If the water leakage in the house is a problem with the quality of the house, the developer should be held responsible. If the property management company has carried out the business of notification and maintenance, and it is not a quality problem, then the property management company has fulfilled its management obligations in accordance with the law, and what it needs to do is to actively assist and coordinate the relationship with the adjacent owners, and it does not bear legal responsibility.
We hope you find the above helpful, and if you have any further questions, please consult a professional lawyer.
Legal basis]: Article 40 of the Regulations on the Quality Management of Construction Projects Under normal use conditions, the minimum warranty period of construction projects is:
A) infrastructure engineering, housing construction foundation engineering and main structure engineering, for the design documents specified in the reasonable service life of the project;
2) Leakage prevention of roof waterproofing works, toilets with waterproof requirements, rooms and exterior walls for 5 years;
3) Heating and cooling system, for 2 heating periods and cooling periods;
4) Electrical pipelines, water supply and drainage pipelines, equipment installation and decoration projects, for 2 years.
The warranty period for other items shall be agreed between the employer and the contractor. The warranty period of the construction project shall be calculated from the date of acceptance of the completion of the project.
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If you want to solve the problem, then the newly bought commercial house should find the developer, and the construction unit will be responsible for maintenance during the warranty period. If you want to make a complaint, then go to the construction management department, which will accept complaints about the quality of the house.
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If the roof of the newly purchased commercial building is leaking, you should go to the construction supervision department to complain. It's up to them to come forward to solve it.
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If the roof of the newly bought commercial house is leaking, you should find a developer in this case, because the newly bought goods may still be within the warranty period within five years, and they will help solve any problems, and they must solve the problem for free.
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Don't rush to complain just yet. Report for repair first, and the developer will send someone for after-sales maintenance. If it is not repaired, the property service company can be asked to come forward and apply for the use of warranty money for repair.
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Hello dear, happy to serve you, according to your problem, I will inquire for you if there is a water leakage problem on the roof of the new house you buy, you can complain to the local housing construction department. You can check with the developer or property company first to see if you can negotiate a solution. If the negotiation fails, you can file a complaint with the local housing construction department, which should detail the water leakage, the negotiation situation and the specific measures required to solve the problem, etc., and provide relevant evidence and materials, such as the water leakage site**, water meter readings, water bills, purchase contracts, etc., so that the housing construction department can investigate and deal with it.
In the process of complaining, keep relevant evidence and materials, and record the complaint process and relevant communication records in as much detail as possible, so as to protect their own rights and interests in coincidence and quarrel. During the complaint, the housing construction department may ask the developer or strata company to conduct on-site inspections and repairs, or ask you to provide further supporting documents. If the complaint is accepted, the relevant departments will mediate or impose administrative penalties according to the situation.
I hope mine can help you, and I wish you a happy life!<>
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Summary. Hello dear<>
Depending on your problem, you can complain to the housing construction department about the leakage of the roof of your new houseAfter all, buying a new house requires quality assurance, and if there is a problem such as water leakage, it will definitely affect your living experience. So, don't hesitate to file a complaint with the housing construction department!
They'll figure it out for you. Well, you can call your local housing construction department to explain the situation in detail and provide relevant evidence such as **, contract, etc., so that they can deal with your complaint faster. After a successful complaint, they will send someone to inspect and fix the water leak to ensure that your home is in good condition.
Can I complain to the housing construction department about the leakage of the roof of the new house?
Hello dear<>
Depending on your problem, you can complain to the housing construction department about the leakage of the roof of your new houseAfter all, buying a new house requires quality assurance, and if there is a problem such as water leakage, it will definitely affect your living experience. So, don't hesitate to file a complaint with the housing construction department!
They'll figure it out for you. Well, you can call your local Department of Housing and Construction to explain the situation to them in detail, and provide relevant evidence, such as **, contract, etc., so that they can deal with your complaint more quickly. After a successful complaint, they will send someone to inspect and fix the water leak to ensure that your home is in good condition.
Alternatively, you may want to consider communicating with the developer to resolve the water leak. Sometimes, the developer may provide repair services or deal with water leaks. Depending on the terms of the contract and the warranty period, you can make a repair request to the developer and ask them to solve the problem as soon as possible.
If the developer refuses or is unable to resolve the issue, then you can proceed to complain to the Housing Construction Department and inform them that you have communicated with the developer but the issue has not been resolved. This can increase the persuasiveness of your complaint. In addition, in order to avoid the occurrence of similar problems, when buying a new house, you can pay more attention to the reputation of the developer and the quality of the house, choose a developer and brand with a good reputation, and understand the relevant housing quality standards and warranty policies in advance.
This can reduce the trouble of rights protection in the later stage.
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