Can furniture be returned if there is a quality problem?

Updated on home 2024-06-18
25 answers
  1. Anonymous users2024-02-12

    If you can return or exchange the goods, you can return and exchange them if you don't like them, and you can only exchange them. If there is not enough evidence, then there will be no more than a lawsuit.

  2. Anonymous users2024-02-11

    Can furniture be returned if there is a quality problem? I think if there is a real quality problem with the furniture, it can definitely be returned. However, before returning the goods, you must take photos and negotiate with customer service.

  3. Anonymous users2024-02-10

    Can furniture be returned if there is a quality problem? If you live in furniture, it should be better to negotiate with the dealer, if there is a quality problem, it should be refundable, and it is okay to refund or return it if Jinjiang business allows.

  4. Anonymous users2024-02-09

    If there is a quality problem with the furniture, then it can generally be returned, as long as you find the merchant to negotiate and communicate within the specified time.

  5. Anonymous users2024-02-08

    If there is such a problem, it must be possible to return it, after all, this is the merchant's own reason, so you put forward your own appeal to the merchant, and you will also get a satisfactory solution, so just say your thoughts.

  6. Anonymous users2024-02-07

    If there is a quality problem, if it is really a problem with the furniture, you can negotiate with the furniture company during the warranty period to see if it can be refunded? Or can you fix it? Or losing money or something, this can be solved.

  7. Anonymous users2024-02-06

    Furniture can be returned, but it must be within the specified period, and you can't return it after using it for a long time.

  8. Anonymous users2024-02-05

    If there is a problem with the furniture, if it is not long, you can negotiate with the manufacturer and return it. Can be closed.

    Now the manufacturer's service attitude is very good.

  9. Anonymous users2024-02-04

    If the furniture is found to be damaged within the time specified by the merchant, the furniture can be returned.

  10. Anonymous users2024-02-03

    Of course, you can, just go to the salesperson when you bought the furniture, and then you can't go to the general manager.

  11. Anonymous users2024-02-02

    If the quality of the furniture you bought in the physical store is not good, and the other party is unwilling to return it, you can call 315 to complain to the other party, or you can negotiate with the furniture brand to see if you can return it.

  12. Anonymous users2024-02-01

    You can directly call the consumer center and ask the customer service to intervene, or you can directly find their boss to defend your rights.

  13. Anonymous users2024-01-31

    First of all, we should have face-to-face communication with the store, and if the communication is ineffective, we can call 12315** for our full maintenance.

  14. Anonymous users2024-01-30

    What should I do if something goes wrong with my purchase? First; The seller can be found to ask the seller to compensate or replace, because China's law stipulates that consumers have the right to receive compensation in accordance with the law when they buy goods with defective quality, second; You can find the industrial and commercial bureau to let the industrial and commercial bureau intervene in the investigation, (there must be evidence).

  15. Anonymous users2024-01-29

    Xinhui Industrial and Commercial Bureau** is what is it.

  16. Anonymous users2024-01-28

    Summary. Generally speaking, it can be refunded, but it depends on who is responsible, if it is a furniture quality problem or other problems, and you have a different or different promise from the seller when you bought it, you can return it, but it must also be resolved through negotiation, after all, there is no binding on the terms of the contract.

    If you don't like it, I'm afraid you can't return it. If you only pay a deposit, you can choose not to pay a deposit, and you will not buy furniture, if you have paid the full amount, then you have to coordinate to pay some liquidated damages and the like.

    Can I return the furniture if I regret buying it?

    Generally speaking, it can be returned, but it depends on who is responsible, if it is a hail and land equipment quality problem or other problems, and you should buy when the seller promised to be different or different, you can return the source beam, but also to negotiate to solve, after all, there is no contract terms binding. If you don't like it, I'm afraid you can't return it. If you just pay a deposit, you can choose not to make a deposit, and you don't buy furniture, if you pay the full amount, then you have to coordinate to pay some liquidated damages and the like.

    This is my answer, I hope it is helpful to you, thank you <>

    The deposit has been paid, and the contract has indicated that the special circumstances can be returned.

    That's definitely possible.

    Is it that they can refund if they have this clause in the contract, and what should I do if they don't want to return?

    Generally, no, if you really don't retreat after the consultation, you can call the police to solve it.

    Ask about custom messages].

  17. Anonymous users2024-01-27

    Do the math how much it will cost you to renovate your home

    The online furniture return process is as follows:

    1. Contact the furniture customer service first and negotiate the return with the merchant.

    2. After the customer service agrees, you can click to return, the reason can be 7 days no reason to return, or others, and then enter 0-200 words in the refund description for explanation.

    3. If there is a problem with the quality of the furniture, upload **, ** is generally 1-3 sheets, ** the size is less than 5m.

    4. Finally, click on the refund application, after the merchant receives the application, it will be processed within the specified time, and the buyer will send the furniture back to the merchant, the merchant will receive the furniture, and the inspection is not qualified, and it will not affect the secondary sales, it will give you a refund, and the refund amount will be returned to your bank card, WeChat or Alipay in the original way, everyone pay attention to check it.

    However, there are a few things to pay attention to when returning goods:

    1. To ensure that the furniture is intact, in addition, the accessories or gifts should be returned to the merchant, and the merchant will refund the money without affecting the secondary sales of the product.

    2. When returning the goods, it is necessary to negotiate with the merchant on the issue of freight to see who bears the freight, generally by the buyer himself, and the freight is related to the weight and size of the furniture, different furniture, the freight is different.

    3. After the goods are sent, the order number should be informed to the merchant, and the merchant will inspect the goods after receiving them, and the refund will be processed after they are qualified.

    Enter the area and get the decoration for free**].

    Enter the area and get the decoration for free**].

  18. Anonymous users2024-01-26

    The return method for buying furniture is not suitable as follows:

    1. First of all, see whether the merchant is a stool minmin quietly returns the goods for 7 days without reason.

    If you negotiate with the merchant, you can send the furniture back to the merchant's address after negotiation.

    2. If the merchant is not 7 days of jujube dregs without reason to return the goods, first negotiate with the merchant to see if the merchant agrees to return the goods, and negotiate the best result.

    3. Be sure to look at the size of the item before buying anything to avoid unnecessary trouble.

  19. Anonymous users2024-01-25

    You can contact the ** webmaster or customer service to request a replacement.

  20. Anonymous users2024-01-24

    Hello dear, you can return. ,1.It can be returned or exchanged.

    2.Legal basis: Article 11 of the Product Quality Law of the People's Republic of China If the following quality problems occur within 30 days from the date of delivery, consumers can choose to return, replace or repair.

    When returning, the seller shall refund the payment for the goods according to the original purchase**. If my answer is helpful to you, please give a thumbs up (in the lower left corner), I look forward to your like, your efforts are very important to me, and your support is also the motivation for my progress. If you feel that my answer is still satisfactory, you can click on my avatar for one-on-one consultation.

    Finally, I wish you good health and a good mood!

  21. Anonymous users2024-01-23

    Wood furniture (broken tenon, broken material, part deformation, loose structure, wood insects); metal furniture (weld point breakage); Soft spring mattresses (spring punctures, severe collapses, broken springs); Sofas (loose structure, broken components, collapsed seat springs, insects in the wood).

    For furniture with serious quality problems, only four categories are included: "wood furniture", "metal furniture", "spring soft mattress" and "sofa". Leather, wood-based panels, glass, plastic, stone, paper and other materials are not included.

    There is a time limit for returns and exchanges.

    However, even if there are serious quality problems in the "three guarantees" regulations, there are also requirements for the time limit for return and exchange. According to the regulations: "Within 90 days from the date of delivery, if a serious quality problem occurs, the consumer can choose to return, exchange, or repair."

    When returning, the payment shall be refunded at one time according to the original purchase". Within 3 months of discovering the quality problem, consumers can return the goods according to the purchase**.

    According to the "three guarantees" of furniture in Beijing: "within 180 days from the date of delivery, if a serious quality problem occurs, consumers can choose to replace or repair the product." That is, consumers ask merchants to exchange products of the same specification and model and the same type for free.

  22. Anonymous users2024-01-22

    Under normal circumstances, if we feel that it is not suitable or do not like the things we buy online and want a refund, then we can directly apply for the refund button, and after the seller agrees to the refund, he will give you the address, then you can send these things back by courier in the original way. In fact, such a method is very simple and suitable for most online shopping, but it may not be the same for buying furniture.

    Because we all know that furniture is generally a little larger in size, and solid wood furniture.

    It is also relatively heavy, and if you send it back by courier, it may incur a high courier cost. When the seller sends it to you, because they have a long-term cooperative relationship with the courier, they send it very cheaply. But if we ordinary people send it, it will definitely not be so cheap, ** will be a little higher, then you have to see what kind of courier you should use.

    Of course, it is recommended that you communicate with the seller first, they should tell you how to return it, and then you can do what they ask. If they don't ask for anything, then you choose the cheapest courier to return it, because this will reduce your losses. If they have a request, then you do what they ask, and don't make your own decisions.

    Because there are some companies that are like this, if you don't return it according to their request, he may not care.

    In fact, we generally do not recommend buying this kind of large furniture online, because you can't see the quality, people must be blowing the sky when they buy it, but if you don't buy it well, it will be very troublesome. If it's an ordinary small thing, then you can still return it, but you will suffer no matter what, because the courier fee is really too expensive, and to be honest, in the end, it only does a good thing for the courier company.

  23. Anonymous users2024-01-21

    You can directly apply for a refund from the merchant, and if the merchant does not agree, you can find the platform to intervene.

  24. Anonymous users2024-01-20

    Contact the buyer, submit a refund application, fill in the reason for the refund for a refund, if the seller does not agree, the ** customer service can intervene to negotiate a solution.

  25. Anonymous users2024-01-19

    If you buy solid wood furniture online, the quality is not very good, you should decisively return it, and then it will take a long time to buy furniture again, if you feel uncomfortable, then you will affect your mood every day when you see him.

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