How do you train cleaning staff? How to train cleaning supervisors for cleaning staff

If you want to train cleaning, employees must instruct them to do some things, and they must be familiar with their work content and make reasonable arrangements for their division of work.

Training cleaning staff should start with the operation, and then train them in the way they speak, and I mean how they deal with people.

Cleaning supervisor training methods for cleaning staff:

On the first day of employment, the cleaning team leader is responsible for introducing the nature of the department's work, basic operating procedures, and the basic situation of the company, and leading new employees to familiarize themselves with the working environment. On the second day, the cleaning supervisor is responsible for organizing and learning a series of trainings such as the rules and regulations of the company and the department, the rules and regulations, the reward and punishment regulations, the service standards and the job responsibilities of the department; Clause.

Three or four days by the cleaning supervisor, squad leader for basic cleaning knowledge training.

From the fifth day, the cleaning supervisor will arrange practical training for each position in the department, and the old employees in the relevant positions will be responsible for the training, and each post will be 2 to 3 days. After the end of the practical operation training, the cleaning supervisor shall organize the relevant content examination, and those who fail to pass the examination shall be dismissed, and the cleaning supervisor shall also evaluate the work of the new employees, and report the examination results and work evaluation to the human resources department for archiving.

Training content:

1. Safe operation methods and precautions for cleaning machinery, training of relevant safety standard operating procedures, and relevant cleaning operation procedures for safety. Safety training is carried out by the cleaning supervisor, and relevant personnel are invited to carry out it together if necessary. Safety training should be conducted quarterly, and each training session should be no less than 2 hours long.

2. Training of property management knowledge, participate in the special property management knowledge training and property management ISO9002 quality system knowledge training arranged by the company. The training of property management knowledge is arranged at least once every six months, and the training time is not less than 2 hours each time. After the training, participate in the unified assessment organized by the company.

Cleaner training programme.

I have a cleaning operation procedure here, which should be used as a training material, which is on the system document and can be sold for a lot of money

Principles and procedures for cleaning toilets.

The cleaning principle of the bathroom: from top to bottom, from the inside to the outside, wet first and then dry, the basin, toilet and other sanitary ware should be strictly separated, and the basin and toilet should be used first.

Toilet cleaning procedures.

Press: Press the water tank and flush the toilet once.

Collection: Collect garbage, sundries, etc.

Wipe: Wipe basins, porcelain tiles, and toilets clean.

Flush: Wash basins, porcelain tiles, toilets, etc. with clean water.

Wipe: Wipe all the washed utensils, along with mirrors, walls, doors, etc.: wipe the floor and pour dirty water.

Arrangement: Layout and restoration according to regulations.

Precautions for operation: Do not use tools such as acidic chemicals and steel wool balls.

Operational principles and cleaning procedures for corridor hygiene.

The operating principle of corridor hygiene: from top to bottom, from the elevator hall to the fire ladder, wipe first and then drag.

Operational procedures for corridor hygiene.

Push: Push dust on the ground, collect garbage and dust on the ground.

Wipe: Wipe handrails, fire hydrants, fire doors, ash buckets, etc., and keep the surface dust-free.

Sweep: Sweep the collected garbage and dust into the trash.

Mop: Mop the stains or areas with water and blood stains with semi-wet mop water to keep the corridor clean and dry as a whole.

Collection: Collect the garbage in each ash bin and place it in the trash can, and then move it to the garbage transfer station downstairs.

Principles and procedures for cleaning lobbies (including lift lobbies on all floors).

The cleaning operation principle of the lobby: mainly from top to bottom, from the inside to the outside, first drag and then wipe, and then continue to push the dust.

Cleaning procedures in the lobby.

Push: Push dust on the ground, collect garbage and dust on the ground.

Sweep: Sweep the collected dust, garbage and bulky debris into the trash.

Wipe: Wipe the wall cracks, elevator doors, various ornaments, ash barrels, glass doors, and the foliage of green plants.

Mopping: Mopping particularly dirty ground or ground with water marks or stains.

Collection: Collect the garbage in the ash bin and trash can to the garbage transfer station.

Operating procedures for the use of brooms.

The operation of the broom.

How to hold the broom: Press the thumb of one hand on the end of the broom and hold it with the other four fingers. The other hand is held 30 40 cm below. This grip makes it easy to apply force and prevents the broom from hitting the furniture.

Posture: Lean your upper body forward slightly, but don't bend too much, and use a posture that is not easy to get tired.

Sweeping method: the broom is not off the ground, when sweeping the broom, the hand should be pressed down hard, not only to sweep the dust and garbage clean, but also to prevent the dust from rising. When there is a lot of dust on the ground, every time you sweep it, you should pier it on the ground to remove the dust and garbage on the broom.

Cleaners and cleaners refer to the personnel who use special tools for cleaning and maintenance to engage in waste removal, garbage cleanup, riverbank facility maintenance, and urban environmental protection in streets, squares, large indoor gathering places, etc.

On July 21, 2020, the Ministry of Human Resources and Social Security released the second quarter of 2020 to recruit 100 shortage occupations nationwide, ranking 5th. [1]

Chinese cleaner. Occupation Code.

Occupation description. Cleaning of public area environment and facilities, etc.

Standard Publications. Lao She Ting Fa [2008] No. 5.

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Cleaner introduction.

Occupation code: 4-07-13-02

Occupational classification: commercial and service personnel>> social service and residents' life service personnel, >> environmental sanitation personnel.

Standard Issuance: Lao She Ting Fa [2008] No. 5.

Included jobs: Public area cleaner (04-009), road sweeper (13-092), public toilet cleaner (13-094).

Job description: Personnel engaged in the cleaning and maintenance of the environment and facilities in public areas.

The main tasks he is engaged in include:

1) Use machinery or manual work to clean and clean public areas such as roads and buildings;

2) Clean and maintain the common facilities in the public area.

Note: The description of the occupation is subject to the content of the promulgated national occupational standards.

Occupation definition: A person who is engaged in the cleaning and maintenance of the environment and facilities in public areas.