The community takes the elevator and charges per time and is complained by the residents that it is

Recently, many netizens have been discussing the fact that the residents complained about the fact that the residents complained about the cost of taking the elevator in the community as if they were living in a hotel, so some netizens asked, how should the property respond? Let's take a look at the property today, let's see the specific content below! <>

At first, I think that when it happens to be complained about by residentThe attitude of the property will be crucial. Imagine that if something unpleasant happens in the community where we live, if the attitude of the property is particularly hard, then the subsequent communication is bound to not get a good result. But if the attitude of the property is very good at this time, will it bring a little relief to our already very angry emotions?

Therefore, it is recommended that when the property responds to the residents, it should respond in a smooth and gentle tone, and first leave a good impression on the residents. In addition, we should always pay attention to the residents' reactions, and pay attention to following the residents' ideas instead of blindly explaining their own ideas, and include the key to their own thoughts while the residents' problems are asked. <>

Secondly, recommendationsThe property should grasp the main points of the residents' complaints, that is, the elevator is charged by the number of times. The property should explain to the residents that the charging of the elevator is not on a par with the hotel, but for the sake of fairness for the residents. Because each community needs to spend the same money to maintain the elevator every year is the property fee of each resident, but some residents may not use the elevator several times a year, and some residents may have to use the elevator many times a day, so if each resident pays the same money to maintain the elevator, it is unfair to those residents who use the elevator less, so they finally came up with the standard of charging according to the number of times they take the elevator.

The property should apologize to the residents first, since this move was complained by the residents, I think it is possible to cancel the standard of charging by the number of times the elevator is charged, because this standard is really impractical, for some customers who often run, they need to spend a lot of money to take the elevator.

The property reply is approved by the Price Bureau, which can prevent the occurrence of theft, and outsiders cannot enter the elevator without a card, which also ensures the safety of residents in the building.

The property must be considered to avoid waste of resources, and it is felt that it can reduce the frequency of use of the elevator to reduce maintenance costs, and extend the service life of the elevator to eliminate many door-to-door sales and post small advertisements. But it's really not very convenient for residents.

Summary. Kiss. Legal Analysis:

With the promulgation and implementation of the Civil Code, there are also new provisions on property services, such as owners may not refuse to pay property fees on the grounds that they have not accepted or do not need to accept relevant property services, so they still need to pay elevator fees for living on the second floor. If the owner violates the agreement and fails to pay the property fee within the time limit, the property service provider may urge the owner to pay within a reasonable period of time; If the payment is still not made after the expiration of the reasonable period, the property management service provider may file a lawsuit or apply for arbitration. Property service providers shall not stop the supply of electricity, water, heat, gas, etc. to urge the payment of property fees.

Hello, dear. We're happy to answer your <>

The owner of the second floor of the community needs to pay the elevator maintenance fee. Legal analysis: With the promulgation and implementation of the Civil Code, there are also new provisions on property services, such as the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property preparation services, so he still needs to pay the elevator fee if he lives on the second floor.

Kiss. Legal analysis: With the promulgation and implementation of the Civil Code, there are new provisions on property services, such as the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property service, so he still needs to pay the elevator fee for living on the second floor.

If the owner violates the agreement and fails to pay the property fee within the time limit, the property service provider may urge the owner to pay the property fee within a reasonable period of time; If the payment is still not made after the expiration of the reasonable period, the property service provider may file a lawsuit or apply for arbitration. Property service providers shall not stop the supply of electricity, water, heat, gas, etc. to urge the payment of property fees. <>

What I asked was whether the elevator maintenance fee needed to go out on the second floor.

Or how to get out.

Kiss. Need for the second floor. Just pay the normal fee!

In Shijiazhuang, Hebei Province, there is a woman who lives on the 1st floor to pay the elevator, which will cause heated discussions on the Internet, ** in the woman said that her family lives on the 1st floor with a small courtyard, usually does not take the elevator, and asked the property why to pay the elevator fee, the woman emphasized that you can pay, but there must be a reason to pay, many netizens saw this**, have supported the woman, and support the woman to protect their own rights and interests, since they did not use it, then there is no need to pay.

The property also responded that it was mandatory. Only professionals say that the owner may not use a certain public part, but it is undeniable that the public part may achieve a potential and intangible role for the owner, although the owner of the first floor does not usually use the elevator, but occasionally will use it, after all, the elevator belongs to the common part, since it is a common part, then all owners should bear the corresponding obligations, and can not claim exemption from obligations because the owner of the first floor does not need to use the elevator to give up the right.

If everyone feels that they are not using the elevator and do not pay the fee, then many residents who live on the 2nd floor feel that they can go downstairs every day, so they do not pay the fee, which is bound to cause a chain reaction, but I think the property also has a certain reason, in the face of the woman's question, we must make a positive response, and can not blindly shirk their responsibilities, now there are many property services do not touch the side, the property fees charged are a lot, but do not bring the corresponding service attitude, On the contrary, there are some properties with extremely bad service attitude.

There are also professional lawyers who say that the owner has the right to the public part of the building, and must bear the corresponding obligations, and shall not fail to perform the corresponding obligations on the grounds of waiver of rights, that is, the flowers and plants in the community belong to all the owners of Shenji, and the elevator is also a form of public service, and will not reduce the maintenance cost because the first floor does not take the elevator, so the first floor also needs to bear the corresponding elevator costs.

The property said that each owner should bear the corresponding rights and obligations in the community, and it is the right to enjoy public facilities, and it is the obligation to jointly fund the maintenance of public facilities.

1. Can the community still charge the owner the elevator fee?

You can check the property contract, there are specific agreements. Article 10 of the "Measures for the Administration of Property Service Charges" The sales contract signed between the construction unit and the property buyer shall stipulate the content of property management services, service standards, charging standards, billing methods and billing starting time, etc., and the agreement involving the common interests of the property buyer shall be consistent. Article 11 of the implementation of the property service fee lump sum system, the composition of the property service fee includes the cost of property services, statutory taxes and fees and the profits of property management enterprises.

If the remuneration system for property service fees is implemented, the property service funds received in advance include property service expenses and the remuneration of property management enterprises. The cost of property services or the composition of property service expenses generally includes the following parts: 1. Salaries, social insurance and welfare fees drawn according to regulations for management service personnel; 2. Daily operation and maintenance costs of common parts of the property and common facilities and equipment; 3. Cleaning and sanitation costs in the property management area; 4. Greening and maintenance costs in the property management area; 5. Property management area order maintenance costs; 6. Office expenses; 7. Depreciation of fixed assets of property management enterprises; 8. The common parts of the property, the common facilities and equipment and the public liability insurance costs; 9. Other expenses agreed by the owner.

The cost of overhaul, renovation and renovation of the common sail parts and common facilities and equipment of the property shall be disbursed through special maintenance funds, and shall not be included in the property service expenditure or property service cost.

2. Is there an elevator fee for vacant houses in the community?

70% of the strata fee for vacant houses does not include elevator fees;

If the owner has never moved in the house after accepting the house, the property service fee will be paid at 70% of the charging standard from the first month; After moving in (including house decoration), if the house is not used for any reason, and the house is not used for more than six consecutive months after the registration and confirmation of the property management service enterprise, the property service fee shall be paid at 70% of the charging standard from the seventh month;

The elevator operation fee should be used for the daily management, maintenance, direct material loss and elevator inspection and other related expenses of the elevator, and a separate account, special funds, shall not be misappropriated, does not belong to the so-called "property fee" category, so it is not within the scope of 70% reduction.

The cost of property services or the composition of property service expenditure includes: salaries of management service personnel, social insurance and welfare fees drawn according to regulations; maintenance costs for the daily operation of the common parts of the property and the common facilities and equipment; Cleaning and sanitation fees in the property management area (excluding domestic garbage disposal fees); Greening irrigation and maintenance costs in the property management area; the cost of maintaining order in the property management area; office expenses; depreciation of fixed assets of property service enterprises; Other expenses agreed by the owner; Statutory taxes and reasonable profits.

Summary. Kiss.

Hello <>

The owner of the second floor of the community should bear the elevator maintenance fee. The owners of the ground floor of the residential buildings with elevators may not bear the elevator operation fees, and the owners above the second floor shall bear the elevator operation fees. Housing equipment operating costs include elevator equipment and for high-rise fire pumps set up for the daily operation of electricity, generally according to the actual amount, according to the owner's construction area to each owner to share the collection of property companies to be separately accountd, the cost of special funds, regular publicity to the owners of income and expenditure, now the price departments have gradually adopted a fee system.

Whether the owners of small high-rise buildings and low-rise buildings should pay elevator operation and maintenance fees depends on whether the signed owners' covenant and property management contract have been agreed upon. If there is no agreement, the elevator belongs to the common facilities and equipment, and belongs to all the owners in terms of property rights, and the maintenance and management costs should be borne by all the owners.

The owner of the second floor of the community should not pay the elevator maintenance fee.

Kiss.

Hello <>

The owner of the second floor of the community should bear the maintenance fee of the elevator. The owners of the ground floor of the residential buildings with elevators may not bear the elevator operation fees, and the owners above the second floor shall bear the elevator operation fees. Housing equipment operating costs include elevator equipment and for high-rise fire pumps set up for the daily operation of electricity, generally according to the actual amount, according to the owner's construction area to each owner to share the collection of property companies to separate accounts, the cost of special funds, regular publicity to the owners of income and expenditure, now the price of the department has gradually adopted a fee system.

Whether the owners of small high-rise buildings and low-rise buildings should pay elevator operation and maintenance fees depends on whether the signed owners' covenant and property management contract have been agreed upon. If there is no agreement, the elevator belongs to the common facilities and equipment, in the property rights belong to all the owners of the common, maintenance and management costs should be borne by all the owners, therefore, the purchase of small high-rise in the second floor of the residential yard Youqing owners also need to pay the elevator fee, the cost standard of each city and community grade is also different.

Elevator electricity bills, whether to pay according to the average or according to the height of the floor.

Dear, the elevator electricity bill is generally evenly divided! In some communities, the elevator fee is shared equally by other residents except the first floor. There are also a small number of residential areas that divide elevator fees according to sections, such as the second floor to the fifth floor to use a standard, and the sixth to tenth floors to use a charging standard.

There are also elevator fees that increase with the height of the floor. Thank you.

I don't know if you're talking about: upward overspeed protection device, which includes a speed measuring device and a braking device, has a switch for overspeed protection, which plays the role of braking the elevator when the elevator is going up and overspeeding, and belongs to the elevator safety protection components.

You can go to the property company to inquire whether the elevator upward overspeed protection device is installed, which is not installed on the elevator produced before 2003! And now it needs to be installed for the following reasons:

According to the national standard "GB T7588 1995 Elevator Manufacturing and Installation Safety Code", the elevator is not equipped with the device, which is in line with the national standard, but according to the new national standard "GB T7588 2003 Elevator Manufacturing and Installation Safety Code" implemented on April 1, 2004, the elevator is not equipped with the device. Therefore, the elevator produced before 2003 does not have this device, that is to say, the elevator you used ten years ago was produced in accordance with the previous national standard, which is in line with the national standard. However, it does not meet the current standards of elevators, and the inspection of elevators is very strict, and the equipment belongs to elevator safety components, which is related to the safe operation of elevators.

The recent installation is due to the implementation of the "Elevator Supervision and Inspection and Periodic Inspection Rules - Traction and Compulsory Elevators" implemented on April 1, 2010

That is to say: between 2003 and 2010, there is no equipment for the elevator produced before 2003 to pass the annual inspection, and it cannot be after April 1, 2010!

This component is related to safety!!