Have you been cheated or forced to spend money while traveling?

I was on a trip and was asked by the tour guide to buy the ring. I went to Korea with my boyfriend and went with the team, but the tour guide must have forced us to buy it.

During my travels, I had an experience of forced consumption. It was the tour guide who forced me to buy a pendant, which made me particularly reluctant.

Some. If you go out with a group, you will not be allowed to get on the bus if you don't order enough for 150 things in a hotel.

When I was traveling, I went to an ancient town with a tour group, and I had to spend 500 yuan to get in.

I didn't have been deceived, but I was forced to consume, it was many years ago, when the tourism industry was not very standardized, and when I went out with a group, I sometimes had to force consumption.

Legal Analysis: Negotiation between the parties; apply for mediation to consumer associations, tourism investment and complaint acceptance agencies or relevant mediation organizations; Submit to arbitration before an arbitration institution in accordance with an arbitration agreement with the tour operator; File a lawsuit with the people's court.

Legal basis: Article 92 of the Tourism Law of the People's Republic of China Disputes between tourists and tour operators can be resolved through the following Tuhui Huliang Trail: (1) negotiation between the two parties; (B) to the consumer association, tourism complaint acceptance agency or relevant mediation organization to apply for mediation; (3) Submit to an arbitration institution for arbitration in accordance with the arbitration agreement reached with the tour operator; Qianyun (4) filed a lawsuit with the people's court.

With the expansion of the tourist crowd, it has driven the shopping slag consumption of tourist attractions, so some businesses have taken a fancy to the "fat meat" of tourists, and they have "slaughtered" to their heart's content during the tourist season, and even colluded with tour guides and even travel agencies to bring tourists to the consumption location and require compulsory consumption. When traveling and encountering forced consumption, which seriously damages the consumer rights and interests of tourists, tourists can take measures to protect their rights. In practice, tourists can take the following measures when they encounter forced consumption when traveling:

1. Strive for reason first, and conduct multi-party consultation. When it is found that the consumption is compulsory, the tourist can first refuse the consumption according to the travel contract, ask the other party to clarify the rights and obligations of both parties, and in order to avoid expanding the dispute, it is best to negotiate and deal with it. 2. When the dispute cannot be resolved, protect your own safety, and if necessary, you can call the police to deal with it.

For example, if the other party restricts personal freedom, then under the condition of ensuring their own safety, they can call the police in time to deal with it. 3. Keep the relevant evidence, and complain to the travel agency after the trip is completed. Specifically, the following evidentiary materials can be collected:

1) Relevant agreements and agreements signed with travel agencies, including travel contracts, travel itinerary sheets, travel invoices and various valid vouchers or materials signed with travel agencies. (2) Evidence of infringement of rights and interests in tourism, that is, strong evidence that can prove that the services provided by the travel agency are inconsistent with the provisions of the contract, such as vehicle and vessel bills, tickets, shopping invoices, and certificates of reception units.

Article 9 of the Tourism Law.

Tourists have the right to choose tourism products and services independently, and have the right to refuse the forced transaction behavior of the operators of the old and the poor.

Tourists have the right to know the truth about the tourism products and services they have purchased.

The tourist has the right to request the tour operator to provide products and services as agreed.

Article 92.

Disputes between tourists and tour operators can be resolved through the following means:

1) Negotiation between the two parties;

(B) to the consumer association, tourism complaint acceptance agency or relevant mediation organization to apply for mediation;

(3) Submit to an arbitration institution for arbitration in accordance with the arbitration agreement reached with the tour operator;

4) Initiating litigation in the people's courts.

Tourism can be jointly resisted when it encounters forced consumption. It is also possible to make a complaint after the tour. Refusal to consume.

In response to this problem, the following measures can be taken when encountering forced consumption during the trip:

1. Negotiate with the tour guide to solve the problem.

2. Seek help from the police.

3. Complain and report to the tourism department, reflect the problem of forced consumption of tour guides, provide evidence of stupidity, and ask relevant departments to investigate and deal with it.

I think I can kill and not buy it, if you are forced or even threatened to buy it, you can secretly record it and post it on the Internet to seek help from netizens, or call ** to the local tourism bureau to reflect this situation, don't do nothing, it will make them more rampant.

In the event of a forced stool search fee for tourism, a rough report can be made.

Compulsory consumption of tourism has been increasingly stopped in recent years, as most people know how to report such non-compliance.

Mr. Zhang:My wife and I signed up for the seven-day tour of the National Day, and we only played for three days, and we met the tour guide to force us to consume, and also increased the price of some attractions, what should I do?

Mr. Zhu:China's "Tourism Law" stipulates that tourists have the right to choose tourism products and services independently, and have the right to refuse compulsory transactions by tour operators. You have the right to demand that the tour company and the tour guide perform in accordance with the tour contract you signed with them, and you also have the right to refuse on the spot any forced transaction by them.

You also have the right to request the travel agent to return the goods for you within 30 days after the end of the tour, pay the return price in advance, or refund the cost of the separately paid tour.

You need to be reminded that you need to keep the corresponding evidence for the above behaviors of the tour guide, including shopping invoices, scenic spot receipts, etc., and you can also prove it for you through audio and video recordings or ask the accompanying tourists to prove it for you.

Related Laws

Article 9 of the Tourism Law Tourists have the right to choose tourism products and services independently, and have the right to refuse the compulsory trading behavior of tour operators.

Tourists have the right to know the truth about the tourism products and services they have purchased.

The tourist has the right to request the tour operator to provide products and services as agreed.

Article 35 Travel agencies shall not organize tourist activities at unreasonably low prices, deceive tourists, and obtain kickbacks and other improper benefits by arranging shopping or paying for separately paid tourist items.

Travel agencies are not allowed to designate specific shopping places or arrange separately paid tours to organize and receive tourists. However, it is not subject to the agreement of both parties or the request of the tourist, and it does not affect the itinerary of other tourists.

In the event of violation of the provisions of the preceding two paragraphs, the tourist shall have the right to request the travel agency to return the goods and pay the return price in advance within 30 days after the end of the tour, or to refund the cost of the separately paid travel items.

If the consumer is forced to make a purchase during the tour and is later found to have been deceived, the consumer can complain to the market supervision and administration department and request the revocation of the contract. In addition, the business operator will also be ordered to make corrections by the market regulation department, and may be given a warning alone or concurrently.

Article 12 of the Measures for Punishment of Infringement of Consumer Rights and Interests.

Where proprietors provide consumers with standard terms, notices, statements, store notices, and so forth for the use of goods or services, they shall draw the attention of consumers to content that has a major interest in the consumer's disagreement in a conspicuous manner, and explain it in accordance with the consumer's request, and must not make provisions containing the following content:

4) Coercing or indirectly coercing consumers to purchase and use goods or services provided by them or provided by business operators designated by them, refusing to provide corresponding goods or services to consumers who do not accept their unreasonable conditions, or increasing the standard of fees.

The tenth absolute Liang Wu.

Where business operators violate the provisions of Articles 12 and 13 of these Measures, and other laws and regulations have provisions, they shall be implemented in accordance with the provisions of laws and regulations; Where laws and regulations do not provide for it, the market regulation departments are to order corrections, and may give a warning, either alone or concurrently, and a fine of up to three times the amount of unlawful gains, but not more than 30,000 RMB, and where there are no unlawful gains, a fine of up to 10,000 RMB.