What should I do if I shop online and the 5,000 yuan is sent out and the goods are not delivered? Ho

First of all, where did you shop**?

Did you make your purchase by mail?

What items did you mail order?

What is the address of the shipping company?

Where is your home?

Know, this kind of **If it is regular**, when you implement the payment, there should be a corresponding guarantee tool, not directly by mail, such as Tenpay, Alipay This kind of guarantee tool for payment on arrival, now you have remitted the money, about a week before the goods arrive, it is time to contact the manufacturer, if there is no reply, you should immediately go to the local police station to report, report the case to keep the order when you order. Remembered.

Many people have encountered this problem, don't pay directly in the future, use Alipay or Yibao to pay, to pay is more secure, the goods are not available or the goods are not good, not what you want, the merchant is not able to get the money, and there is a large shopping network for online shopping, too small shopping network credibility will make people question.

Like me, I am generally on a network, a network is a navigation shopping network, and the collection is a reputable shopping network, a reputable store. Don't suffer such a loss next time! I hope you get that 5,000 yuan back and remember this lesson!

Report it as soon as possible in your local area, it should be a lie. I've had friends who have been fooled. You are so generous, so much money is directly called.

I suggest you hit him every day, preferably while he's sleeping, the more the better!

Why didn't you choose Alipay?

You can call the police, but the police may not accept it, and you still need to coordinate with the merchant.

You can complain directly to the seller for violating the delivery time commitment. Or contact ** customer service to deal with it.

E-commerce does not ship goods may be due to various reasons, maybe the e-commerce has been closed, but the store on ** has not been removed. It is certain that there is no fraud of customers in online shopping, unless you are sent counterfeit goods, and you have issued the receipt information for acceptance.

In this case, you only need to ask the platform for a refund. During the epidemic, I encountered many times in Pinduoduo that I did not return to the early delivery situation, and generally applied for a refund if I did not send the missing Huque goods for more than two days, and the platform was responsible for the refund almost in seconds.

As for calling the police? This is a bit out of bounds, even if you don't do Sun Zhi to report to the police station in that place, you can't provide the reason for calling the police, because delaying delivery is not a crime.

Legal analysis: This kind of creditor's rights and debts dispute is a civil dispute, which is not within the jurisdiction of the public security, and the police will not deal with it. Specifically, you can negotiate and deal with it first and ask the other party to repay the money. Where there is disagreement through negotiation, evidence such as IOUs may be collected, a complaint may be written, and a lawsuit may be filed with the court.

Legal basis: Civil Code of the People's Republic of China

Article 667 A loan contract is a contract in which the borrower borrows money from the lender and returns the loan at maturity and pays interest.

Article 668: The loan contract shall be in written form, unless otherwise agreed upon between natural persons.

The simplicity of the loan contract generally includes the type of loan, the currency, the purpose, the amount, the interest rate, the term and the method of repayment.

Article 669 When entering into a loan contract, the borrower shall, as required by the lender, provide the true information about the business activities and financial status related to the loan.

In the process of online shopping, consumers may encounter the payment before the goods have arrived. There are also the most common items that do not match the description. The last one is to buy a fake. In these situations, how can consumers protect their rights?

1. If you do not receive the goods but overtime automatic payment, you must report to He Tang** in time.

During the transaction, you must pay attention to the overtime payment time of the transaction, and if the transaction payment time is short, you can contact the seller to extend the time. For the situation that the transaction time is not extended and the purchased goods cannot arrive on time, the consumer can directly apply for a refund and report it to **.com. If you find that you have not received the goods, and the transaction amount has been paid to the other party's Alipay account, you can actively contact the seller to negotiate and deal with it.

If the seller does not cooperate, he can directly complain and report to **.com.

2. The purchased goods do not match the description.

The inconsistency between the physical object and the ** is the most common problem in online shopping. When buying, consumers should first pay attention to the official website**, those PS traces are very heavy, and there are no detailed pictures, so you should pay attention; Before committing to a purchase, check the seller's reputation and reviews. Have a good idea of the delivery speed, color difference, quality and other evaluations.

If you find that the physical object is seriously inconsistent with **, you must first save the chat records, and then take pictures of the differences, and send them to **customer service together with the ** displayed in the store to apply for rights protection.

If it involves the size of the garment, you can provide the garment measurement (it is recommended to use a tape measure)**, if it involves the color of the product does not match, the damage caused by quality problems, etc., please truthfully provide clear and complete goods**.

3. If you buy fake goods, you should actively protect your rights and report them.

If consumers buy fake goods, they should actively report to the ** customer service Zen slip group. **The store will be investigated according to the actual situation, and if the situation is true, the store will be fined accordingly, and the consumer will be compensated accordingly. If the consumer buys a product that supports the consumer protection fake one-compensation three-for-three service, the seller who joins the service promises that the goods are genuine, and once the product is received and considered to be fake, he will receive three times the compensation promised by the seller.