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Management subordinates] 1. Don't dictate to employees;
2. The more polite words the merrier;
3. Suggestions from employees;
4. Treat employees equally, and don't be swayed by personal feelings; Don't compare one employee to another; Don't make a distinction between distant and close relatives in the distribution of tasks and benefits.
Managing subordinates starts with understanding.
1. Know everything about employees: background, education, experience, family environment, background, interests, expertise, etc.
2. When your employees encounter difficulties, if you can predict their actions in advance and give appropriate support, this is a deeper understanding of employees;
3. The third stage is to know people well, so that employees can give full play to their potential in their jobs. In short, it is particularly important for managers and employees to know each other and have mutual communication and tacit understanding in their hearts.
If you can't manage yourself, you can't manage your subordinates.
1. "His body is upright, and he does not obey orders; His body is not right, although he does not obey orders. ”
2. Employees obey the guidance of managers for the following two reasons: First, because of the high status and power of managers, disobedience will be sanctioned; Because the manager's ideas, opinions, knowledge, and experience of things are better than their own.
3. Only by constantly reversing oneself and demanding oneself with high standards can we establish a self-image that is respected by others, and conquer all the employees under it with it, so that they can have the belief of respect, dependence and obedience, so as to promote the development of work.
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As a young leader, first of all, you must be familiar with the business scope of your job as soon as possible, and understand the job responsibilities of each subordinate, try to understand the basic family situation and personal personality characteristics of each subordinate, and more importantly, understand who has the most say in the subordinate, so that after you can submit this person in a targeted manner, it will be easier for others to settle down.
Be humble and build trust. Because the young work is shallow and inexperienced; Ask your older subordinates for advice to show that you are humble enough to ask for help, brainstorm ideas, respect their suggestions, and build trust with each other; If you don't trust each other, it's hard to work, and only by understanding each other can they better cooperate with you to complete their respective tasks according to your ideas. Adhere to the principles and establish WeChat.
You can't compromise on important, principled issues and let them know that you are their leader at work.
When it comes to delegating tasks, there is no room for bargaining, and your decisions must be carried out and completed by them. Communicate with each other and increase friendship. Because they are older and have rich work experience, they usually communicate with them more and interact with them with the mentality of juniors; For example, meet them and offer to say hello to them so that they feel that you respect them.
People's hearts are long, as long as you are sincere, sooner or later they will recognize you. Be diligent and strive to improve. Only if you are strong, others will be convinced.
Don't be satisfied with the status quo in your work, only through continuous practice and learning, can you increase your knowledge and experience; Be strict with your subordinates and be strict with yourself at the same time, if you excel in all aspects, can they disobey? Improve the system and strictly implement it. Only by improving the management rules and regulations can you better exercise your position and power; Perfect rules and regulations, so that you have a basis to follow in the management; In the course of implementation, regardless of seniority, age, or position, we must treat everyone equally and never show favoritism.
As a leader, you must have courage, but also have the core cohesion, and be consistent with your words and deeds in your work.
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If you want to deal with such a relationship, you must be even, thank the elderly company for giving me development space, and I can talk to them more often, so that it can be improved.
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In the face of such subordinates, you should maintain a respectful attitude, but you should also have your own subordinates, no matter how old the subordinates are, they should not violate the company's rules and regulations.
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In the face of such subordinates, as long as you treat them with a normal mentality, you can call them brother or sister to show respect.
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I think there should be a minimum of respect, but there is no need to pay too much attention to it in actual work, because there is no complicated human relationship to talk about in the work, and when dealing with it, it is enough to be relaxed.
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You shouldn't think about these issues, it's good to have something to order directly, but you usually have to pay more attention to the emotions of these subordinates. If you get along with each other as good friends, you can handle this relationship well.
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These people should be the same as everyone else, and you can respect their work experience, so the management is more equal.
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When arranging things with these subordinates, try to use a tactful and consultative tone, and be sure to take care of their face, not a commanding tone.
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You can treat this kind of subordinate normally, you can respect him a little, and the other party is also your elder in terms of age, so you can respect him more than younger employees.
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In fact, you can treat this kind of relationship with more respect as usual, everyone understands and respects each other, and you can also make the working atmosphere better.
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You should maintain a correct attitude, after all, this is above the workplace, and it has nothing to do with age, and you still have to respect your seniors.
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First, on business:
1.The principle and attitude of doing things, since it is a subordinate, regardless of age, gender or gender, it is treated equally. Don't treat people wrongly, so that no matter who your subordinates are, they will be dissatisfied.
2.In terms of communication and coordination, the methods are different for different people, some are introverted, some are extroverted, some are straightforward, and some are sullen. This requires a little knowledge of psychology, good at capturing changes in mentality and expressions, and using appropriate communication methods.
3.Learn to help subordinates solve difficulties, such as growth and training, cross-departmental coordination, family difficulties, career planning, etc., so as to make work smoother, improve personal work performance, and realize self-worth.
The second aspect,...Privately emotionally:
In your spare time after work and on weekends, you can interact more. For example, the elderly talk about health and health care topics; Young people talk about hobbies, growth and training, being a matchmaker, traveling, etc., in short, they do what they like, so that the relationship is more harmonious and benign development.
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It is necessary to convince people with virtue and manage people with ability.
1. For older and more experienced subordinates, the most important thing is to convince people with virtue, that is, to make him feel that your character is no problem in the first place. Let's take an example from personal experience:
I have a team that is older than me and more advanced than me, and he was a supervisor for a while before I took him. When I started to take it, I didn't accept me, and if I wanted him to go east, he would go west, and if I wanted him to go west, I would talk back. So I convince people with virtue in response to the question of his existence.
1. He likes to be late, so I never be late.
2. He likes to wander around, so I arrange for him to sit where my eyes can see, and I also go to his seat from time to time to have a look.
3. He thinks that I am doing things unfairly, so he asks others if they are unfair.
4. He thought I was not professional, so I took the lead in inviting customers to the store.
5. Drink more, talk more, and build a solid relationship first.
2. Manage people with ability. Ability is not only reflected in professional knowledge, but also in terms of being able to gather people and comprehensively.
1. The rules of the department are not established by me alone, but everyone proposes a plan, I will synthesize, and then everyone implementsThat is, I often say, "I have to abide by the plan I propose with tears in my eyes."
2. For the professional knowledge of the department, I am not the strongest, but if I feel that I need something, I will do it, if the words need to be improved, then I will ask everyone in the department to write a word, and then I will choose to write carefully, synthesize their answers, if you need customer text messages, I will list a few directions, ask each of them to make up two text messages in each direction, and then have a meeting, vote on everyone's text messages, so that the text messages sent to customers will come out.
3. In terms of actual ability, I may not be as good as him in playing **, and I am not as good as him in chatting with customers, but I will be better than him in chatting about WeChat inviting customers, that is, I am better than him in key business capabilities.
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If the older employee is more introverted, down-to-earth, and has no ideas, he doesn't need to care, if he is the kind of old employee who relies on the old and sells the old, deliberately unwilling to do things, and wants to get a lot of benefits, he has to spend some thought, and Enwei is at the same time, and he is a helpless choice to apply for him to be transferred if he can't do it.
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For those employees with strong ability, the company should still focus on training and do its best to find ways to improve the overall quality of employees. If the employees really refuse to change their ways, then in the case of conclusive evidence, they can only endure the pain and cut their love, and they can only tear and cut off the horse, so as to stabilize the morale of the army.
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On the facts, fair and reasonable, in the event of provocation, calm and rational, everyone will naturally be convinced, no matter how capable of being buoyy, they will hit a wall everywhere.
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Always be on his side in public and technical, don't contradict him. Do not accuse him in public of not following the system. In this way, employees will feel generous, and leaders will think that grasping the big and letting go of the small will lead the team well. Have confidence, bypass him and lead the team directly, believing that you can bring it out.
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Generally speaking, whether or not the children can continue to work with the seniors after a conflict depends to a large extent on the attitude and stance of the senior's boss towards all the things that the children complain about.
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Age does cause different perceptions at work, not so much coordination, but to put prevention work first, what the team needs is cohesion, always insist on putting the interests of the team first when dealing with problems, and many things should not happen.
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Let others recognize you first, you have to do better than anyone else, and try to get along with everyone.
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In general, young people are impetuous, irritable and unobedient. The old-timers have enough experience, and after a lifetime of hard work, they finally got the opportunity, of course, they are full of strength and command. There are many years of daughter-in-law who have become a mother-in-law, which is really not in line with the rules of modern enterprise management.
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Establish rules and regulations and standardize behavior. To achieve real corporate management, we must build a set of "fair, just, open" and equal rules and regulations for all employees, and at the same time, as the boss himself, he must take the lead in complying with them, so as to deter those old employees who dare to cross the "thunder pool".
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I have also encountered such problems, in fact, it is also about professionalism and authority. It's okay to be serious, the workplace should be serious, but management is not limited to working hours, spare time can enhance the opportunity to communicate with each other.
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Leave it alone, organize your own team to do a good job.
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