Precautions for cleaning garbage in guest rooms, and what problems should be paid attention to when

Check that the cat's eye sees things clearly;

2. Check whether the locks of the main door and inner door of the guest room can be opened and closed normally;

3. If the door of the guest room is hung with a "Do Not Disturb" card, do not disturb and knock on the door, if it remains unchanged in the afternoon, the room can not be cleaned and not.

When there are guests in and out, they must report to their superiors and contact the guests in time to deal with them so that accidents do not occur; 2. Cleaning instructions for entering the guest room:

1. Block the door of the work vehicle to prevent strangers from entering; If a resident guest comes back and needs to remove the work car, you can do so at that time.

Know; 2. When you need to leave the room, you must remember to lock the door;

3. The waiter should carry the key for his own custody and use, and it is strictly forbidden to place and lend it to others at will;

4. If you encounter a guest on the floor who does not bring the key or loses the key and cannot enter the room, you should politely tell the guest to go to the front hall to handle the relevant matters.

formalities, pick up the keys. Waiters are not allowed to open the door for guests unless instructed to do so in the front office;

5. If the guest's key is found to be inserted in the door lock, the guest should be informed in time; If the guest is not in the room, lock the door first.

The keys were handed over to the front desk in a timely manner;

6. When cleaning the room, if a guest enters the room, you should ask the guest to take out the key and try to open the door to avoid it.

If the guest enters the wrong room, if the guest refuses, inform the duty manager in time or confirm the guest before allowing the guest to enter the room;

1 Whether there are any leftovers.

2 Is the equipment in good condition? Special electrical appliances, wiring boards, etc.

3 Whether the linen is in good condition and clean.

4. Corner and bed hygiene.

5 Miscellaneous.

I don't know if you're training or working on your own, so I'll tell you about it.

When the guests are in the time, you can consult to do these things, put the things that belong to the hotel to order, private inquiries, private ones generally will not let you move, don't take the initiative to give you, you do a good job of redoing it, remember, the purpose of each of your rags must be clear, and must be separated, do not take guest things and linen to do anything.

It's easy to do when the guests are not there, and clean up the garbage. Things are simply organized, just do a good job of hygiene, and remember not to throw away any pieces of paper, especially those with words.

If you are a trainer, we will exchange experiences with guests, and if you are a waiter, guests can ask me at any time, and I said that these are all services for high-star hotels.

1. Precautions for cleaning up garbage in the guest room: When cleaning up the garbage in the room, it is necessary to pay attention to the bottles and cans that are thrown away must be empty, and to confirm that the newspapers and magazines thrown away must be discarded by the guests. Otherwise, do not throw away these newspapers and magazines or keep them for yourself.

Some things are lost early, such as a magazine, and it is difficult for the waiter to determine whether the guest has forgotten in the room or discarded it, so it should also be handed in or asked the floor foreman to deal with it.

2. General principles and hygiene standards for guest room cleaning: The general principles of room cleaning are from top to bottom. Inside and out.

Spread first and then wipe. Ring cleaning. Dry and wet separated.

The room is clean and hygienic, and there are no stains as far as the eye can see. There is no dust when the hand touches the pin. The equipment supplies are virus-free.

The air is fresh and odorless. The hygiene of the room of the bank letter is "ten no".

When a guest chooses a hotel to stay in, the quality of service becomes an important indicator, and the quality of service includes the condition of the room facilities and the cleaning of the room. Therefore, for the hotel, it is very important to do a good job of cleaning and sanitation, and the quality of cleaning and sanitation service and management directly affects the image, environment and economic benefits of the hotel. So let's take a look at what the general principles of tidying up the guest rooms are.

From top to bottom. If dusting, it should be carried out from top to bottom. Inside and out.

For example, carpets should be vacuumed and wiped down from the inside out. Ring cleaning. When cleaning the room, it should be cleaned in a circular direction in a clockwise or counterclockwise direction to ensure timeliness and avoid omissions.

Spread first and then wipe. When cleaning guest rooms, make the bed first and wipe the furniture items afterwards to prevent the dust from falling back on the furniture items. Dry and wet separated.

When wiping different furniture items, pay attention to using dry and wet rags separately. For example, use a dry cloth when cleaning lamps and round electrical appliances. Bedroom first, then bathroom.

Follow the principle of tidying up the guest rooms, and the tidying up will not be so difficult.