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Seagate's high-capacity hard drive makes a slight clicking sound when it is working, which is actually normal. The more you listen, the more loud you will feel. This "noise" problem is not covered by the warranty.
And it's been used for a year, and if you go to the merchant, it will be very troublesome, even if the merchant promises to help you repair it, it will be returned to the factory, and it will not be sent back until a long time later. And all the data in it must be cleared. And this problem will happen again in the near future.
Because today's hard disks are all mechanical hard disks, mechanical hard disks cannot avoid making noises. Especially in the moments before or after high-speed operation.
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Hello friends. Yes, the warranty of electronic products is implemented in strict accordance with the relevant regulations of the manufacturer and the consumer law.
Your hard drive is in this situation now, to be honest, it's really not normal, but what you can do is to contact the dealer who used to sell computers [that is, contact] to see, ask how to deal with this situation in the hard drive, because you don't have a warranty now, you can say the fault in ** is serious, see how they explain and answer you...
Under normal circumstances, there is noise when the hard disk is working, just the size, but there is no strict definition [including the manufacturer], so if the noise is found, it is impossible to warrant or even replace it, unless the user does not work normally...
The above analysis, I hope to help you!
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To apply for warranty service for Western Digital hard drives, the product must be purchased from an authorized distributor or authorized reseller to provide a limited warranty. The distributor can give the product to the distributor, who in turn will give it to the end user. The product can only enjoy the warranty service when it is returned to the authorized return center in a specific area, and the invoice information must be provided.
The warranty areas for Western Digital HDDs are Canada, the United States, Latin America, Europe, the Middle East, Africa, Asia Pacific, India and Thailand, and each warranty area may have a special warranty policy for the region. If the user's product was purchased from the system manufacturer as an integrated component of the system, there is no limited warranty. Secondly, Chinese mainland is not in the warranty area and therefore cannot be accepted.
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You can guarantee it, you have to pay the round-trip courier fee, you go directly to the computer Western Digital customer service, the general customer service needs you to report the serial number and other information of their hard drive, and then help you check whether you meet the warranty conditions, if so, you need to send it to the designated place for replacement according to their requirements.
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No, I have guaranteed, but I have to pay, send the past freight, add dozens of yuan, we Hangzhou to Shanghai, send the past freight in the plus 29 yuan.
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How to disassemble a Western Digital (WD) mobile hard drive.
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1. First of all, when we buy, the general boxed hard drive is guaranteed for three years and the bulk is guaranteed for one year.
2. As long as it is not man-made damage, it will be given a warranty or replaced with a new disk.
3. If in life, the hard disk we bought is bad, first check the hard disk on the official website of Western Digital if it is not under warranty, and then contact City Express. Dust rent.
4. The warranty hard disk is actually to go to the after-sales service department specified by the manufacturer to deal with it.
5. The hard disk repair during the warranty period and the mechanical damage are all new or defective products, not the repair of the hard disk type.
You should go to the official website of Western Digital to ask about this.
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