What are the tips for year end collection? Four points in time for debt collection

In front of the debtor, take the approach of telling the truth of the matter, say the process of arrears, speak loudly, repeatedly argue about the time, amount and number of debts in arrears, remember not to make personal attacks, and do not speak foul language.

All kinds of methods and means should be used at the same time, and the work of collecting accounts should create momentum, and it should be fully integrated in the work place and living area of the debtors, so as to form a situation in which it is impossible to avoid if the debts are not repaid. Be careful not to disturb the people around you.

Don't ask when to give, if you ask, you will get a reply time, then it is not good to come again in the near future, as long as you don't give, I come every day to ask for accounts, say good things, plead more, don't get angry.

Send a suitable person, adopt a follow-up tactic, follow the account holder wherever he goes, as long as he doesn't give it, follow him to the end, and entangle.

Before taking action, find out what caused the delinquency. Whether it is negligence, dissatisfaction with the product, financial constraints or intentionality, different collection strategies should be adopted for different situations.

Don't act aggressively. It is not advisable to be angry when collecting money, and then find a way to get angry, or even make radical behaviors. Once the skin is torn, the customer may continue to rely on it, and it will become more and more difficult to collect money.

Dunning should be straightforward. Collecting money is not something to be seen, and there are no punchlines, and the most effective way is to say something straightforward, never say sorry, or beat around the bush.

Timing is crucial, and the principle of "regular collection" is essential. The longer the time drags on, the harder it will be to retract it.

Make a decision immediately and stop the supply in time. In particular, the threat of "no more payment if you don't supply" is aimed at customers, otherwise it will only get deeper.

If you transfer the creditor's rights that are unable or difficult to transfer to others for a fee, you will not give up in vain and suffer losses. The assignment of claims is only necessary by notice to the debtor and without its consent.

A lawsuit is a lawsuit, not a simple complaint, but a clear understanding of the other party's strength, grasp the other party's assets, and take measures such as preservation. Hit the snake to a distance of seven inches.

Summary. Don't ask when to give, if you ask, you will get a reply time, then it is not good to come again in the near future, as long as you don't give, I come every day to ask for accounts, say good things, plead more, don't get angry.

2. Winding. Send a suitable person, adopt a follow-up tactic, follow the account holder wherever he goes, as long as he doesn't give it, follow him to the end, and entangle.

3. Noisy. In front of the debtor, take the approach of telling the truth of the matter, say the process of arrears, speak loudly, repeatedly argue about the time, amount and number of debts in arrears, remember not to make personal attacks, and do not speak foul language. Hope mine can help you!

Four points in time for debt collection

Hello, I have seen your question and am sorting out the answer, please wait a while

After 30, after 3:30 p.m., 1, don't ask when to give, if you ask, you will get a reply time, then it will be difficult to come again in the near future, as long as you don't give, I come every day to ask for accounts, say good things, plead more, don't get angry; 2. Entanglement is a suitable person, adopt the tactics of following, follow the account bearer wherever he goes, as long as he does not give it, he will follow it to the end, and entanglement will not let go; 3. Quarrel in front of the debtor, take the original end of the matter, say the debt process, the sound of rolling and digging should be high, repeatedly theorize the time, amount and number of accounts in arrears, remember not to personally attack, do not speak filthy orange core language; Hope mine can help you!

The method of urging customers to collect debts:

1. Go straight to the theme cavity curve.

Many people feel embarrassed to ask customers directly, and remind them in a tactful way that dunning is not a shameful thing, and they must correct their positions and postures, and don't let customers pass the buck to each other. In the matter of urging money, the collection should be straightforward, and blindly detouring will only be counterproductive.

2. Adaptability.

Before taking a dunning action, you should know yourself and know your opponent, and first find out what the reason for the other party's arrears is, whether it is negligence, or dissatisfaction with the product, whether it is a shortage of funds, or deliberate, and you should adopt different strategies for different situations and break them one by one.

3. Find the initial contact directly.

Usually we go straight to ourselves.

If our employees deliver goods to the other party, when the handler is not there, we must note the content of the guest's list on the list, and let the handler sign it in the future, otherwise the customer will lead the way when checking out.

4. Don't act aggressively.

It is not advisable to be angry when urging the final payment, and then find a way to get angry, or even make radical behaviors. Cheek.

Once torn, the customer may be left on the line, and it will become increasingly difficult to recover the money.

5. Don't be afraid to lose customers due to dunning.

Payment due, as a matter of course. Fear of dunning causing customers to be unhappy or losing customers will only make customers gain an inch and encourage this bad habit. In fact, as long as the skills are used correctly, it is completely possible to use the collection as an opportunity to communicate with customers.

Of course, what's the big deal about losing a customer if they insist on not paying?

6. Time is of the essence.

Usually, we should agree with the customer on the principle of "regular settlement", and the longer the time drags on, the more difficult it will be to recover. When it is time to make the payment agreed with the customer, it is time to remind the customer. Research by foreign agencies specializing in collection shows that the difficulty of collection depends on the age of the account rather than the amount of the account, and only 20% of the arrears of more than 2 years can be recovered, while 80% of the arrears of less than 2 years can be recovered.

7. There should be "drill strength" in collection

We must have the spirit of relentless pursuit. From practice, professional collectors have explored the strategy of "three follow-ups" for debtors (business parties, supervisors, and financial leaders), that is, they follow closely in the office, eat and go to the toilet, and follow on the way home from work. Although it is a bit excessive, it has to be done as a last resort!

Dripping stones are worn, ropes are sawed and wood is broken, and sometimes it does play the role of "hard work pays off".

8. There should be "softness" in receiving money

Morally speaking, if you owe money to someone else, you should be sorry and treat your creditors with courtesy. But many debtor units, some of them have a straight face for you, some disdain you, and some don't even let you in! At this time, the debt collector has to deign to go down, use the tactics of the army, attack the heart, say all the good words and warm words in the world, pay a sincere smile, and implement "emotional investment" for the "three kinds of people".

1. First of all, we need to be prepared, that is, to sort out some bills, and sum up how much money we need from the other party, and after these preparations are done, we can contact each other, either by calling **, or directly making an appointment to meet and talk.

2. Choose a good time, the choice of time is very important in most cases, a good time period will help us to better open our mouth and communicate with each other, for example, avoid calling each other very early in the morning or late in the evening, which will make the other party feel annoyed.

3. Grind, talk to the other party well, when to give the money, if the other party doesn't say it, forget it, but once the other party gives us the exact time, then we must repeatedly confirm this time with the other party.

4. Guide the other party to empathize, at this time, you can talk to the other party about your difficulties, and say that you also understand the other party, it is best to be able to say very touching, so that the effect may be better.

5. Tell the pros and cons to the other party, and before meeting with the other party or playing **, you can check the relevant laws, and then resonate with the other party according to the benefits and disadvantages of this matter.

6. When collecting debts, you must not be aggressive, speak too fast, and do not use swear words, which will greatly reduce your image in the hearts of others, and sometimes it may lead to things that have already improved to become worse.

1. The debtor does not want to repay the debt so much because he feels that the creditor still has money. At this time, the creditor can cry poverty appropriately, and there are too many reasons to cry poor in life, such as: rent is due, family members are sick, and wages are delayed.

2. There are many things that you can't open your mouth. Just like when you go on a blind date, a matchmaker will intervene, and you can also ask a peacemaker when you want to pay an embarrassing account. This "peacemaker" is better to ask the debtor's acquaintance to act as an acquaintance, after all, acquaintances are easier to talk to.

3. Guide the other party to empathize, at this time, you can talk to the other party about your difficulties, and show that you also understand the other party, it is best to be able to say it very touching, so that the effect may be better.

4. You can post the most simple meal you have eaten recently in the circle of friends, such as a steamed bun with pickles, and then add a sentence: Recently, I have been so poor that I can only eat steamed bread and pickles, are there any good people who are willing to give some money to spend. At this time, if the debtor sees it, then it will not fail to pay back.

Notes:

1. The borrower must also give the other party a reasonable return time when borrowing money, and it is best to repay it before the return period, otherwise it is a waste of his character.

2. Stay away from those unreliable friends and cherish those who are good to you.

You say that, the amount should not be large.

When collecting debts, it is best not to be too aggressive and not to appear aggressive, because if you hurt the other party and lose face, the other party may let you owe your debts all the time.

There are three common communication skills for dunning:1Pay attention to and effectively imitate the manner, speed and volume of the debtor's speech; 2.

In the face of a debtor who loses his temper, he must restrain his anger, keep "calm", appease the other party first, and then look for opportunities to break the situation; 3.For a small number of debtors who "curse people", calmly tell the other party: Since this is the case, then please talk to our lawyer.

If it is, you must find the right person, if the debtor is not there but its secretary or other personnel to pick it up, then simply tell the other party your purpose. During this process, be polite and don't let these people miscommunicate your words to the debtor.

The time of debt collection is very important: it is extremely important to choose the right time, and if you choose the right time, you will get twice the result with half the effort; If you choose the wrong time, you will get twice the result. For businessmen, the best time to collect money is when the other party has just started to work, because this is often the moment when people are in the best mood and the best moment for them to speak.

As for lunch, lunch break, evening and holidays, it is not advisable to carry out **dunning. However, there is no unified statement on the time selection of the dunning, and the key is to determine the time of the dunning according to the time habits of the specific debtor.

Hello, according to your question, I think that the euphemism to ask the boss for wages can be moved by emotion, pay attention to the boss's mood, judge the situation, and have urgent matters at home, the specific introduction is as follows: 1. As long as it is a reasonable and legal request, you can ask the boss for wages in a sincere and polite way. 2. Pay attention to the mood of the boss.

For example, when the boss is happy, he can say more difficult things about himself, or how much he needs money to honor his parents, have a girlfriend, etc., and the boss can be the boss, and he will definitely be able to hear the sound.

Precautions when asking for salary: 1. Find the right opportunity, don't ask the boss for money on a crowded occasion, which will make him very embarrassed, and the possibility of coming is less, and it is a big deal. For example, when everyone is having lunch and the boss is alone in the office, I can tell him that I'm really strapped for money right now.

Can you pay me a salary. 2. When your boss is in a good mood, such as when you just signed a big order, talk to him about your feelings. 3. Borrow someone else's mouth to achieve your goals, such as looking for a colleague that the boss likes to tell him about your recent situation, the number of brides in the near future, the number of brides, and the number of banquets, hoping to help you.

Debt collection is a sensitive situation that needs to be handled with care. Here are some suggested collection tips and sayings:

1.Direct but polite reminders: Remind the person directly about the payment in a friendly tone. For example, you can say, "Hi, I would like to remind us that there is still an outstanding amount between us, can we resolve it as soon as possible?" ”

2.Timely reminders: Find an appropriate time to remind the other person. Avoid wearing pants in public or other places that may embarrass the other person. Choose an opportunity to communicate privately, which can be reminded by **, face-to-face or private chat.

3.Emphasize the importance: Express the importance and urgency of the payment so that the other party understands the urgency of the payment. For example: "This amount is important for my financial plan, please process it as soon as possible, thank you." ”

4.Negotiate repayment arrangements with the other party: If the other party is unable to repay the full amount temporarily, you can try to negotiate instalments or other flexible repayment arrangements with the other party. Signal your willingness to cooperate and flexibility in solving problems.

5.Maintain good communication and relationships: Stay calm and respectful when collecting debts, and avoid using overly agitated or threatening language. It is important to maintain good communication and relationship with the other party so that both parties can properly resolve the payment issue.

Please note that each situation is unique, and the applicable collection techniques and words may vary from person to person. According to the specific situation and the personality of the other party, choose the appropriate way to collect the debt, and try to maintain a friendly and respectful attitude to promote problem solving and maintain a good relationship. <>