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Anonymous users2024-02-15Hello, according to the situation you described:
It is recommended that you:1Check whether the phone is latest** with a third-party software installed, it may be that the software is incompatible with the phone to cause this phenomenon, it is recommended that you try to uninstall it (Settings - Application Manager - Select ** - Uninstall);
2.If it does not return to normal, it is recommended that you back up your phone data (**book, SMS, multi** files, etc.) and restore factory settings (Settings-Reset-Factory Reset);
3.If the problem still exists, it may be a problem with the mobile phone system software, it is recommended that you bring the mobile phone three packs certificate, and send the mobile phone to the nearest Samsung service center for testing, please visit the specific service center address.
I hope it can help you and I wish you a happy life!
Welcome to Samsung's Digital Services platform.
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Anonymous users2024-02-14Re-brush the baseband version.
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Anonymous users2024-02-13Take it to the specialty store and let people see it.
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Anonymous users2024-02-12Hello: According to your description, it is recommended that you try it by following the steps below:
1.Take off the mobile phone case you purchased and try it (the mobile phone case is not suitable for squeezing the physical buttons of the mobile phone for a long time).
2.Turn off the SD card and SIM card, and then turn it on to try (the SD card and SIM card are not in good contact)3Back up your phone's data (**book, SMS information, multi** data, etc.) and restore your phone to factory settings:
Settings - Privacy - Factory Reset (Troubleshoot Software Caused Failure).
If the problem persists, it may be a system or hardware problem, it is recommended that you contact the Samsung service center for testing, the specific service center address and contact**Please visit: (It is recommended that you contact the service center before going).
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Anonymous users2024-02-111. Check whether the third-party software is installed in the mobile phone, if it is caused by compatible software, please delete such software.
2. Back up your phone data (**book, SMS, **, etc.), and restore your phone to factory settings (Settings-Reset-Factory Reset).
If the phone is reset and there is still a crash, it may be a problem with the mobile phone system or hardware, it is recommended to send the phone to the nearest Samsung service center for testing and repair
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Anonymous users2024-02-101. Pull out the TF card and try to see if it will crash.
2. If the TF card does not crash after being unplugged, then it is the problem of the TF card itself or the abnormal data of a file on the TF card, resulting in a crash. Try again after formatting the TF card, and replace it if it doesn't work.
3. If it has nothing to do with TF card, you have to observe by yourself what program is running in the background with the previous period, and what program you opened to cause the system to crash, and then uninstall the relevant programs to try to see if it will be better.
Personally, it is recommended that after you have backed up your contacts and other important information, reset your phone once, and do not install any third-party software to observe for 1 week.
This is the simplest and most effective way to tell.
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Anonymous users2024-02-09Bought a licensed item, right? As far as the process of personal use is concerned, licensed goods are more likely to crash, you can go to the after-sales service first, if they can't get it, you can flash the machine yourself.
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Anonymous users2024-02-08Welcome to Samsung's Digital Services platform.
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Anonymous users2024-02-07The configuration is very low, and it will not respond to the panic when running large software.
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Anonymous users2024-02-06Part 1: Reasons why Samsung phone freezes:
Software conflicts.
Android compatibility issues.
There are thousands to tens of thousands of mobile phones using the Android system, and the system fragmentation is very serious from the Android system to the latest version. Especially sometimes the phone's own system, upgraded Android system, or flashed the new ROM package, because the system compatibility is not good, resulting in the Samsung phone automatically restarting.
Part 2: How to solve the Samsung phone crash:
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Anonymous users2024-02-05Reflash the system, or reinstall the system software!
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Hello dear Samsung users:
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