Which automated IT O M system is better and more suitable for small companies?

As the first solution provider focusing on intelligent O&M in China, Qingchuang Technology has conducted relevant research on more than 100 enterprise O&M managers in different industries (some of the data are based on the research results of the dual-state IT Alliance), and made detailed consultations on the path of intelligent O&M, and came to the following analysis conclusions. According to the scale of the enterprise and the maturity of the existing O&M, the larger the enterprise and the higher the O&M maturity, the more inclined it is to build the capacity of the O&M big data platform (or O&M data middle platform), and they all believe that the governance ability and quality improvement of O&M data is the key foundation of intelligent O&M, so it is quite a rational choice to start with this step. Some of them have done intelligent management of indicators....

At present, domestic IT operation and maintenance automation has just started, and many companies still use the traditional manual maintenance method, but it is the general trend to use automation systems for IT operation and maintenance in the future. Known for being secure, convenient, intelligent, effective and user-friendly, the KASIA IT management system can fully meet the needs of your company.

Generally, the IT operation and maintenance of enterprises is to recruit specialized IT engineers to undertake the daily operation and maintenance work after setting up their own IT department.

If you're asking which company is doing a better job of intelligent O&M software, we're here to do it.

At the exhibition, I met many enterprises who are interested in intelligent operation and maintenance, but they often dare not study the IT situation of their own enterprises in depth. Some people feel that most of the company's systems will be migrated to the cloud in the future, and their own cloud service providers will protect them; There are also some people who feel that their IT operation and maintenance data is not perfect and mature, and they dare not consider it for a while.

From the perspective of the construction nodes of intelligent O&M, there are different intersections that can be done at the intersection of data processing capacity and data category.

For example, if there are only a small number of servers and there are not many applications for sakura grinding noodles, then you might as well build monitoring and alarm tools first. After the initial system is in place, when the system scale becomes larger, you can directly and seamlessly upgrade centralized monitoring and centralized alarms.

Another example: laws and regulations require that data such as logs must be archived and stored, so even if the machine learning algorithm is not used first, some governance and archiving of existing data is also to lay a solid data foundation for higher round-end applications in the future.

Take precautions early and make a 3-5 year long-term intelligent O&M construction plan for your enterprise. When the tide of true digitalization sweeps in, there is no need to look for a solution on the fly. It's the right time to start

Depending on the amount of data, an intelligent O&M system can range from tens of thousands to millions.

At present, although the IT O&M of many enterprises has realized from manual O&M to computer management, this is only in a "semi-automated" O&M state. Because this kind of IT operation and maintenance is still waiting for IT failures to occur before the operation and maintenance personnel take corresponding measures, the traditional passive, isolated, and semi-automatic IT operation and maintenance management model often exhausts the IT department. The current IT operation and maintenance automation refers to the process-based framework, which correlates events with IT processes, and once the monitored system exceeds the performance standard or goes down, it will trigger relevant events and pre-defined processes, and can automatically start the fault response and recovery mechanism.

The automated work platform can also help IT O&M personnel complete daily repetitive tasks (such as backup, antivirus, etc.) and improve IT O&M efficiency.

With the continuous development of the information age, IT operation and maintenance has become an important part of the connotation of IT services. In the face of more and more complex businesses and more and more diverse user needs, the expanding IT applications need more and more reasonable models to ensure that IT services can be flexible, convenient, safe and stable. From the initial development of a few servers to a huge data center, manual labor can no longer meet the requirements in technology, business, management and other aspects, so standardization, automation, architecture optimization, process optimization and other factors to reduce the cost of IT services have been paid more and more attention.

Among them, automation has been widely studied and applied as a starting point for replacing manual operations.

Since the birth and development of IT O&M, automation as one of its important attributes has not only replaced manual operations, but more importantly, in-depth exploration and global analysis, focusing on how to optimize performance and services under current conditions, while ensuring the maximum return on investment. The impact of automation on IT O&M is not only the relationship between people and equipment, but has also developed to the level of customer-oriented driving IT O&M decisions, and the composition of IT O&M teams has also developed from the majority of technical personnel at all levels to the majority of business personnel and even users.

Therefore, IT O&M automation is a set of strategies that transform the static device structure into a dynamic and elastic response based on IT service requirements, with the aim of achieving the quality of IT O&M and reducing costs. It can be said that automation must be one of the most important attributes of IT operations at the highest level, but it is not the whole story.

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For enterprises, special attention should be paid to two types of automation tools: one is IT operation and maintenance monitoring and diagnosis optimization tools; The second is the O&M process automation tool. These two types of tools are mainly used in:

Monitoring automation refers to the implementation of proactive monitoring of important IT equipment, such as routers, switches, firewalls, etc.;

Configuration change detection automation means that once the configuration parameters of IT equipment change, the trigger change process will be forwarded to relevant technical personnel for confirmation, and IT O&M personnel will be assisted in discovering and maintaining configurations through automatic detection.

Maintenance event reminder automation refers to the real-time monitoring of IT equipment and application activities, when abnormal events occur, the system automatically starts the alarm and response mechanism, and notifies the relevant responsible person of the first event.

System health check automation refers to the regular and automatic health inspection of IT equipment hardware and application systems, and cooperates with the IT O&M team to carry out health inspection and monitoring of the system.

Automated maintenance report generation refers to the regular and automatic collection and analysis of system logs, recording the system running status, and regularly providing analysis reports on the availability, performance, and system resource utilization of IT O&M through periodic monitoring, analysis, and summary.

As a mature IT automation operation and maintenance tool, Infolex has been implemented in many large data centers, and its concept and technology to solve IT operation and maintenance automation have many commendable points.