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If the screen of your Samsung phone cannot be locked, it is recommended:1Check to see if your phone has the Smart Screen feature turned on.
Settings - My Devices - Devices - Smart Screen) 2Check the duration of the mobile phone's background light: Settings-Display-Screen Timeout (or the screen will turn off automatically), and select the shortest time to try.
3.Tap the power button to see if you can lock the screen. 4.
Check if you are using third-party theme software. If there is an installation, it is recommended to uninstall and delete it. 5.
If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center, and a professional after-sales engineer will help you test it.
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According to your description:
1.The screen cannot be automatically locked, it is recommended that you try to set it up again:
Settings - Display - Screen automatically off - Select the time period.
2.After locking the screen, press the home button to keep the low brightness off, it may be that the brightness of the adjusted screen is low, it is recommended that you check again after debugging: Settings-Display-Brightness-Brightness Adjustment, and check whether it returns to normal after adjustment.
If the preceding methods persist, we recommend that you do the following:
1.Check whether a third-party software has been installed latest**, it is possible that the software is incompatible with the machine to cause this phenomenon, it is recommended that you try to uninstall it (Settings - Application Manager - Select ** - Uninstall);
2.If it does not return to normal, it is recommended that you back up the important data of the machine and restore it to factory settings.
3.If the problem persists, it may be a problem with the system software of the mobile phone, it is recommended that you bring the three-pack certificate and send the machine to the nearest Samsung service center for testing.
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2. If the mobile phone has stopped setting, it is recommended:
1) Restart your phone and try again.
3) Back up the data in your phone, and then try to do a factory reset (Settings - Reset Privacy - Factory Reset).
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Set it up again and restart your phone to see if it works after restarting.
If it still doesn't work, you can back up your phone data and then factory reset it once to see if it works.
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1.First of all, on the screen of your Samsung A9S phone, find the [Settings] icon of your phone and tap to enter.
2.After entering the settings interface of your phone, find the [Lock Screen] option in the interface and click to enter.
3.After entering the lock screen interface, find [Screen Reminder] in the interface
function and click on.
4.After entering the phone's always-on screen reminder setting interface, we first turn on the switch of the [always-on reminder] function at the top of the interface, and then select on the standby screen in the interface.
If you only want to display the clock on the standby screen, we can check the [Clock] option.
5.At the same time, you can also set an always-on reminder in the always-on screen.
turn on the [Always Display] function switch in the interface, and the screen off clock of the Samsung A9S mobile phone will always be on standby on the mobile phone.
interface; If you want to customize the display time of the screen off clock, find [Set Schedule] in the interface to set the time.
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The screen will automatically light up when the phone is locked, it is recommended that you:
1.Check if there is a new SMS arrival on your phone: Messages - Menu key - Settings - Notification message settings - If there is a screen light up option - please turn this option off.
2.It is recommended to check whether the quick glance feature is enabled on your phone. Please do it:
Settings - Control (My Devices) - (Motion & Gestures) - Gesture Sensing - Quick View Off (or Settings - Accessibility - Agility & Interaction - Wake-on-Air Off) and watch if the machine does the same.
3.Check whether the uninstall attempt is caused by third-party lock screen or theme software.
4.Back up data (contacts, text messages, **, etc.), factory reset (Settings - Reset Privacy - Factory Reset) attempt.
If the problem persists, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.
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It is possible that the brightness of the adjusted screen is low, it is recommended that you check again after debugging: Settings - Display - Brightness - Brightness Adjustment, and check whether it returns to normal after adjustment.
Samsung Group is the largest multinational conglomerate in South Korea, but also a listed company in the world's top 500 companies, Samsung Group includes many international subsidiaries, its subsidiaries are: Samsung Electronics, Samsung C&T, Samsung Airlines, Samsung Life Insurance, etc., business involves electronics, finance, machinery, chemistry and many other fields.
Samsung Group was founded in 1938 by Lee Byung-cheol. Samsung Group is a family business, the Lee family is hereditary, and all its Samsung properties are family businesses and are managed by other members of the family, and the group leader has passed down to the third generation of the Lee family, Lee Kun-hee is the current chairman of the group, and his son Lee Jae-yong is the vice chairman of Samsung Electronics.
On May 25, 2016, Huawei filed intellectual property lawsuits against Samsung in the U.S. and China, including the Northern District of California and the Shenzhen Intermediate People's Court. On July 21, Samsung sued Huawei Technologies for patent infringement in the Beijing Intellectual Property Court, stopped the production and sales of Mate8 and other models, and claimed 80.5 million. On September 6, according to Dow Jones, 70% of the approximately 2.5 million Note 7 phones that have shipped or reached consumers have batteries provided by the subsidiary
Samsung SDI (Samsung SDI Co..),ltd.The rest of the battery is made from China New Energy Technology (ATL).
In October, Samsung Group ranked 7th among the world's 100 most valuable brands in 2016. In October, Samsung Electronics announced that it would stop selling the Galaxy Note 7 after recalling the phone, almost declaring the flagship phone a "death sentence", a move that could cost Samsung $17 billion. On December 9, Samsung was ready to upgrade its software in the United States to permanently disable the Galaxy Note7 phone.
On the evening of November 4, 2016, Samsung Electronics America announced that it would voluntarily recall 2.8 million specific models of top-open washing machines.
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If the background light of the mobile phone screen is abnormally on, it is recommended that you:
1.Settings - Display - Screen auto off - 15 seconds 30 seconds 1 minute 2 minutes 5 minutes 10 minutes - Select a shorter time.
3.After backing up your phone's important data, try a factory reset.
If the problem persists after the above operations, it is recommended that you bring the purchase invoice, three-guarantee voucher and mobile phone to the local Samsung service center for checking.
Samsung Service Center Inquiry.
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