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Hello, the reasons for not being able to log in to the Fetion PC client normally are mostly network problems, the status of the mobile phone number itself, cache information, etc., and these problems can be confirmed through simple troubleshooting. If you are unable to log in properly, perform the following steps:
1. Please confirm whether your mobile phone number and the status of Fetion are normal, that is, the mobile phone is not down, and Fetion has been activated. If the mobile phone is frozen, you can activate it by resetting the password or send SMS P to 12520 to unfreeze it. (The information will be charged according to the normal SMS fee, and this function is only available to Feixin mobile users).
3. Under normal circumstances, after the login fails, there will be an error** or prompt. If you see an error code that starts with 1000 or ends with 1602, then you may have encountered a temporary network error, please check your network. If it is another error code, please go to the "Feixin Q&A I want to ask a question" place in the official customer service center of Feixin for feedback, and feedback the problem to the customer service staff, and we will help you troubleshoot as soon as possible.
4. If there is no clear error code or prompt, please click the "Network Settings" link on the interface before logging in to the Fetion PC client to diagnose the network situation. If a red cross appears in the diagnosis, check your own computer's network settings.
5. If you can't successfully log in to the Fetion PC client through the above methods, please go to the official customer service center of Fetion - "Fetion Q&A I want to ask questions" for feedback, and feedback the problem to the customer service staff, we will help you troubleshoot as soon as possible, and feedback the results to you. When you report a problem, you may be asked to provide the following information:
a) Error** or error message after login failure.
b) Screenshot of the problem.
c) The version number of the Fetion PC client you are using.
d) The time when the problem occurred.
Please refer to it, thank you.
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Delete and reinstall to try!
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Do you use the corporate network? If so, it means that your Feixin login port has been closed by the administrator、、、
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I guess the runtime library file is missing!!
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Network problems, turn off the phone again, restart the phone, give it a try. If it doesn't work, call 10086 and give you a phone number. If not, reinstall the version of Fetion that matches your phone.
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We recommend that you cooperate with the following:
1. Please verify whether the network environment you are in or whether some security software (such as firewall and anti-virus software, etc.) is installed on this PC to prevent the use of Fetion client. If so, remove the restriction and try to log in again.
2. Please verify whether you have used ** for client login. If so, it is recommended that you cancel ** to see if you can log in normally (verify whether this ** is the cause).
3. Before logging in, please choose to delete the cache information in the login interface, the method is: MAC Feixin client login interface - click the inverted triangle button behind the input box - click the X button behind the deletion and follow the prompts (Note: Deleting the cache will clear the history, please pay attention to the backup before deleting:
The local path of MAC Fetion history is: users username Resource Library Application Support Fetion Cache Fetion account , before deleting the cache, you can transfer to another location, and then transfer this file back to the original location after deleting the cache. )
4. After your last successful login, whether you have installed other applications, if so, it is recommended that you uninstall the relevant programs and try to log in again (and please provide the name and version of the relevant programs for our verification).
5. It is recommended that you use another account to log in on the machine to see if you can log in normally. Whether your account can be logged in in other places.
6. It is recommended that you try to turn off the wireless link and try to use the wired network to see if you can log in normally.
If the problem still exists after the above operation, because we are an open platform with limited permissions, in order to solve the problems you encounter more effectively, and for your privacy and security, it is recommended that you cooperate with the client version number, error prompts and problem screenshots you use, and feedback to the Feixin Q&A platform, where there will be someone to troubleshoot and answer for you!
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Sometimes it's a matter of moving, just wait.
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Internet Explorer settings can be reset here.
Control Panel --> Internet Options -->> Switch to "Advanced" -- click the "Reset" button below to OK.
It bothered me to spring mill more pure day, and the customer service consulted n times without peeling the fruit, and it was simply solved.
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Is the mobile phone stopped before this situation, you hit 10086 and then transfer to the manual service, tell him to help you activate it, five minutes after activation, the machine can log in normally,
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Error code: 10013404.
The solution is as follows: Go to Internet Options Advanced in IE Tools, find "Check Server Certificate Revocation*", remove the previous checkmark, and you can log in normally.
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Re-install a ha, or ask Ha for manual service.
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Mine is the same!! Solve!
That's because the system is busy, you can try to re-log in to the software first, if it still doesn't work, call the local 10086 to ask whether the function of Feixin is normal or reactivated.
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