If I am in a different place, can I call the police if the express delivery is lost?

It is definitely okay to call the police, and the police have the responsibility and obligation to help find it. But the result is nothing more than two things, one is to find it. One is that I didn't find it.

If you don't find it, you can only deal with it as lost by courier. In this way, you don't need to provide evidence that can prove the value of your courier, if you still can't provide it, then you can only compensate according to the general ordinary courier, and it is estimated that there are so many.

*OK**. If you are in a different place, you can call the police if the express is lost. However, the outcome of the alarm depends on the specific circumstances of the lost delivery.

If the value of the express cannot be proven, then according to the general express compensation standard, the maximum compensation is usually only several times the freight. If the value of the courier can be proven, such as an invoice or other supporting documents at the time of purchase, then compensation will be made according to the value of the courier. In addition, if the courier is lost during delivery, it may be necessary to report to the police for investigation.

First of all, the courier must be responsible, and the courier can be held responsible, and the courier is also obliged to assist in retrieving it; And since there is surveillance, then check who took the package after the courier was put down. Since it is the consignee's warehouse, it should be their employee colleagues, ask who took it. If you have done both of the above and have not found it, if the thing is not valuable, you can negotiate compensation with the courier company, if it is more expensive, then call the police immediately.

Legal analysis: express loss can be claimed through the police, express loss can be negotiated with the express network for compensation, if the negotiation fails, you can find the express company headquarters to complain; Secondly, if the two parties still fail to negotiate, they can file a complaint with the local postal administration, or they can file a complaint with the local consumer association, and if the amount of compensation is large, they can also file a lawsuit in court.

Legal basis: Article 20 of the Measures for the Administration of the Express Market of the People's Republic of China stipulates: "In the event of delay, loss, damage and inconsistency between the express delivery and the internal parts, the enterprise engaged in the express delivery business shall compensate in accordance with the agreement with the user."

If there is no agreement between the enterprise and the user on the compensation matters, the compensation shall be made according to the insured amount for the purchase of the insured shipment. For the express mail that has not purchased the insured value, compensation shall be made in accordance with the relevant laws and regulations such as the Postal Law and the Civil Code. ”

Legal Analysis: If you know that the lost parcel is stolen or other possible criminal offenses, report it to the police and the police will deal with it. If the loss of the courier is an ordinary work mistake and a civil issue, the police may not be under the jurisdiction of the public security, and the police report is also invalid labor.

Legal basis: "Measures for the Administration of Express Market".

Article 18 Enterprises engaged in express delivery business shall publicize or otherwise announce to the public their service types, service time limits, service **, loss compensation, complaint handling and other service commitments in the business premises. If there is a change in the service commitment, the enterprise shall promptly issue a service reminder announcement.

Article 19 Enterprises engaged in express delivery business shall follow the principle of fairness and determine the rights and obligations of both enterprises and users in written contracts. The clauses exempting or limiting corporate liability and compensation for the loss of express mail (mail) shall be listed in a conspicuous manner on the express waybill and shall be specially explained.

Article 20 In the process of express delivery service, if the express mail (mail) is delayed, lost, damaged or the internal parts are inconsistent, the enterprise engaged in the express delivery business shall compensate according to law in accordance with the agreement with the user.

Express loss can be claimed by the police, express loss can be negotiated with the express outlets for compensation, if the negotiation fails, you can find the express company headquarters to complain; Secondly, if the two parties still fail to negotiate, they can file a complaint with the local postal administration, or they can file a complaint with the local consumer association, and if the amount of compensation is large, they can also file a lawsuit in court.

For general parcels, in addition to exempting the service fee, the express company mainly compensates for the actual loss, and only compensates for direct losses, not indirect losses. In addition to the exemption of service fees, insured parcels must also be compensated according to the insured amount.

Interim Regulations on Express Delivery

The chief lawyer of the legal department of the China Express Association believes that when sending valuables, users should take the initiative to declare to the express company that the package contains valuables in accordance with the provisions of Article 21 of China's "Interim Regulations on Express Delivery", and clearly mark them in the express delivery sheet, and choose the insured service if necessary.

At the same time, if you are not willing to choose the insured service, it is recommended to indicate the category of the express item and mark the value of the item when filling in the parcel details form. In addition, when sending important items such as graduation certificates and degree certificates, you should choose a courier company with experience and high reputation in the field of sending important documents.

The courier company has lost your courier, and the police will help you coordinate and solve it.

It is better to contact the courier company to negotiate to solve the compensation problem, and then call the police or go through legal procedures to sue for compensation if the negotiation cannot reach an agreement.

You can call the police, but it won't help you out. You can negotiate compensation with the courier, and if you can't reach an agreement, you can also file a complaint with the State Post Bureau.

If the express is lost, you can communicate directly with the courier company at this time to see if they are willing to pay you compensation, or how to solve it, if they do not solve your complaints.

Call 12305, which is a national postal service complaint**, which is in charge of all postal and express delivery services in the country.

If the other party is not responsible, you can call the police. But you have to have credentials.

Legal analysis: Will the courier loss alarm be handled: will it be handled, the courier is lost and the act is suspected of theft, and the police should be accepted.

Any unit or individual who discovers the facts of a crime or a criminal suspect has the right and obligation to report or report the case to the public security organs, people's procuratorates, or people's courts. Victims have the right to report or make accusations to the public security organs, people's procuratorates, or people's courts against the facts of a crime or a criminal suspect who violated their rights in person or property.

Legal basis: Article 110 of the Criminal Procedure Law: Any unit or individual discovering the facts of a crime or a criminal suspect has the right and obligation to report or report the case to the public security organs, people's procuratorates, or people's courts. Victims have the right to report or make accusations to the public security organs, people's procuratorates, or people's courts against the facts of a crime or a criminal suspect who violated their rights in person or property.

Public security organs, people's procuratorates, or people's courts shall accept reports, accusations, or reports. Where it is not within their own jurisdiction, it shall be transferred to the competent organs for handling, and the informant, accuser, or informant shall be notified; Where emergency measures must be taken that are not within their jurisdiction, they shall first take emergency measures and then transfer them to the competent organs. Where the offender voluntarily surrenders to the public security organs, people's procuratorates, or people's courts, the provisions of paragraph 3 apply.

Legal analysis: express loss can be claimed through the police, express loss can be negotiated with the express network for compensation, if the negotiation fails, you can find the express company headquarters to complain; Secondly, if the two parties still fail to negotiate, they can file a complaint with the local postal administration, or they can file a complaint with the local consumer association, and if the amount of compensation is large, they can also file a lawsuit in court.

Legal basis: Article 1177 of the Civil Code of the People's Republic of China: Where lawful rights and interests are infringed upon, the circumstances are urgent and they cannot obtain protection from state organs in a timely manner, and failure to take immediate measures will cause irreparable harm to their lawful rights and interests, the victim may take reasonable measures such as withholding the infringer's property to the extent necessary to protect their lawful rights and interests; However, a request should be made immediately to the relevant State authorities for disposition.

Where the measures taken by the victim improperly cause harm to others, they shall bear tort liability.