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No compensation. First of all, the driver can not take other online orders for half an hour at the appointment time, but you can cancel the order unconditionally before 30 minutes, 10 minutes before the appointment time, if the driver does not contact the passenger, then the passenger should take the initiative to contact the driver, if the time is up and the driver does not arrive and there is no contact, you should quickly cancel the order and call the car again, otherwise the driver will not arrive, and it is useless for you to complain, just deduct the driver's service points. Taxis don't take this seriously, they are cruising passengers, and occasionally take online orders.
Even if your complaint is successful, the platform will fine the driver 50-200 yuan, which is of little significance to the passengers, because they missed the time to take the bus. So remember, you must take the initiative to contact in advance to book a car.
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Passengers have no knowledge of rides. I don't know the license plate number, and the driver's **. The distance is far and near.
The roads are congested right now. Some passengers don't know even if you park in front of him. Hit ** to him, he pretended to be confused.
Deliberately not getting on the bus. Some are just across the road. Ask the driver to get him around.
There are places where it's hard to make a U-turn. Turn a head and go 5km. More than 20 minutes.
Excuse me about this unreasonable demand. Are you worth serving him?
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I've encountered it before, and I'm really angry, but in fact, in my opinion, under normal circumstances, it takes ten minutes from the driver to the passenger, and if you can't arrive on time, you have to contact the passenger first to see if they can wait, if not, you have to ask the passenger to cancel or you cancel, otherwise there will be a cancellation fee.
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This topic is unclear at first of all, real-time single Didi assignment, there is no driver who does not take orders. Unless the platform presses your order and does not assign a driver. Secondly, if it is an appointment for a car, Didi uses the order grabbing mode, if this order is a reservation order, the appointment time is around 8 am and 6 pm during peak hours.
And for orders that are very close to the itinerary, there will not be many drivers to grab this order.
The driver took your order and didn't pick you up. Then you have to explain whether this order is a real-time order or an appointment order, and in what situation the driver does not pick you up.
I didn't explain anything, so I hit the stick first and discussed a fart.
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I'm really angry and delaying my time, but now it's a few minutes after the appointment can be canceled for free, but there is generally no driver to take the order during this time!! After this time, there will be a driver to take the order! If you want to cancel, you have to pay!
Mandatory payment, whether it is the driver's reason or the individual, you have to pay!
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According to the title, I personally as a Didi driver, I can explain it to you.
Delayed trip: Reservation form, 30 minutes before the reservation form, the driver can not take the order, that is, you make an appointment to leave at 12:30, but the driver can not take the order at 12 o'clock, so it is necessary to understand that the driver's time is money, which is the driver's refusal to pick up after the delay.
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The current Didi mechanism is how many minutes after the appointment can be canceled for free, but there is generally no driver to take the order during this time!! After this time, there will be a driver to take the order! If you want to cancel, you have to pay!
Mandatory payment, whether it is the driver's reason or the individual, you have to pay! It's okay to complain or something, but do you have the time and energy to get it?
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I took a taxi, arrived in two minutes, he told me that there were multiple platforms, called a car, and got on the special car, so I said you canceled, right? As a result, he asked me to cancel, I said it's your responsibility, I canceled and deducted my service points, but he told that you love, cancel or not! I said, "What kind of mood am I?"
Don't say that you can't run empty, don't cancel the order, don't cancel the order, what should I do? The starting point of getting on the bus, wait another five minutes before you can cancel without responsibility, there are too many such things, who am I recruiting to provoke whom?
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After all, not all professional car drivers, they may have other jobs and lives, and include all walks of life, they may be temporarily tied up by other things, of course, there are differences in personal quality, good and bad, I think the platform is bound by these dishonest behaviors. However, for these behaviors, I think it is better to be tolerant, and it is not easy to come out and mix. For the record, I'm not a Didi driver, and I have some friends around me who are doing it.
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There is a particularly funny remark, saying that the driver refuses to take the car is also for his own livelihood, in order to choose a route that is more conducive to him, there are extenuating circumstances, and then use this as a reason to condemn those passengers who report the refusal to take the driver, I wonder if the passenger was denied the trip has been affected, and the heart is unfair, and it is not human nature to want to report and get angry.
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In fact, in my opinion, under normal circumstances, it takes ten minutes from the driver to the passenger, during which time if you can't arrive on time, you have to contact the passenger to see if you can wait, if not, you have to ask the passenger to cancel or you can't, otherwise there will be a cancellation fee.
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After all, a minority. Everyone understands each other.
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Doesn't the rejection deduct service points? And Didi is now an automatic dispatcher.
Whether it is a malicious report or the situation is true, you can go to the self-help to lift it according to the requirements, if you can't help yourself, it means that it is a serious violation, then you must go through the channel.
The Xiaomi Note can install the Didi Taxi Driver Edition. Open the Xiaomi mobile phone app store to find the Didi software inside, click to install, the phone itself can be carried out in the mobile phone** and installed, after the installation is completed, there will be a Didi taxi driver version on the mobile phone launch page, click to open to take a taxi. >>>More
How to install DiDi Taxi software:
Select "Open", and the Didi taxi software will be followed. >>>More
If you want to cancel the Didi driver's side, you can contact the customer service staff of Didi Company online to cancel it, or call the Didi customer service directly, and the Didi customer service will cancel the driver's end according to your requirements. >>>More
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