How to solve the problem that the mobile phone can connect to wifi but cannot access the Internet?

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

1) Close the browser and reopen it, click on any webpage and try again.

2) It is recommended that you enter " in the page address to see if the authentication page can be popped up.

4) Long press the Wi-Fi network, select Modify Network, check Show advanced options, and use the device MAC connection attempt.

If you still cannot access the Internet after successful authentication, please try the following methods:

1) Please reconnect to the Internet and authenticate.

If you are unable to access the Internet because your authentication time has expired, we recommend that you click or press and hold the Wi-Fi network name to select not to save the network, and then re-authenticate the connection attempt.

2) Please try to disable the Wi-Fi of other mobile phones that are successfully connected before connecting to authentication.

The public network may have a limit on the number of terminals that can be accessed on the server side. If you have a mobile phone that has been successfully connected, it is recommended that you temporarily turn off the Wi-Fi network of the mobile phone and try to reconnect with the mobile phone that has been successfully authenticated but cannot access the Internet.

3) Still can't be solved.

If you still can't connect, it is recommended that you connect to a public network in a small number of places.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

If the problem persists, we recommend that you back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to the Huawei Customer Service Center for testing.

Make an appointment for service. Boarding service.

Customer Service Center.

If you are using a vivo mobile phone, the mobile phone is connected to WiFi normally but cannot access the Internet, you can follow the following methods to troubleshoot:

1. Check your phone's settings.

Go to Settings - Other Networks & Connections - Private DNS to see if Private DNS is set, if so, it is recommended to set Private DNS to off and try again.

2. Check WiFi

Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.

3. Check the network permissions.

Please go to iButler - Traffic Management Traffic Monitoring - Network Management - WLAN - Turn on the software networking permission.

4. Check the environmental causes.

If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.

5. Turn off V-P-N

Go to Settings - Other Networks & Connections - V-P-N - Click on the connected VPN network - Disconnect and connect to WiFi again.

6. Reset network settings.

Back up the data, go to Settings - System Management - Backup & Reset - Reset Network Settings - Reset Settings, and then use View.

Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.

<> this operation will not delete the file or software, it will cancel the password and restore all settings, including: set wallpaper, unlock style, wifi, default open program, etc.

Note: Go to Cloud Service - Device Cloud Backup - Backup Data Type - System Data - Return - Back to Back Up Now to back up some system settings and desktop layout;

Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.

Find the address of the nearest customer service center and**. Note: In order to save valuable time, it is recommended to call the service center** in advance to confirm the service center's business hours, whether the spare parts inventory is sufficient, etc.

Method steps.

We open the phone, click on Settings;

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Then we click on Wireless & Network;

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After that we click on WLAN;

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Then we long press on the connected wireless network;

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The pop-up interface, we click to modify the network;

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After that we click on the tick box that says advanced options;

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Then we click on IP;

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In the pop-up interface, we click on the DHCP option button;

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After the selection is completed, we click Save, and then we can surf the Internet, because we have previously set the IP address to be static and cannot access the Internet.

Please click Enter a description.

How to solve the problem that the mobile phone can connect to wifi but cannot access the Internet? If your mobile phone is connected to wifi but can't access the Internet, then you first have to see if the wifi signal is disconnected, if other mobile phones can connect to the wifi signal normally, then you can turn off your mobile phone and turn it back on, and then reconnect to access the Internet.

Prove that the signal strength is not enough, and connecting to wifi does not prove anything.

Hello, wifi signal regardless of whether there is a network mobile phone and other equipment can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault processing, after the fault report, there will be staff to come to the door to troubleshoot.

If the broadband modem can be connected to the network normally, then it is a problem with the router, and you can check whether the network cable is connected correctly. If the network cable between the broadband modem and the router is normal, you can restore the router to its factory value, and then reset the router parameters to see if it can be restored to normal

2. Then open the browser and enter the management address and login password of the router.

3. After logging in to the background, click the setup wizard, and then fill in the corresponding parameters according to the wizard instructions.

<>6. After the wireless setting is completed, click Save, and then restart the router to use it normally.

In this case, there is usually no data connection, and you need to shut down and restart, or ask the carrier maintenance personnel to solve the problem.

This problem is very easy, the mobile phone can connect to the wifi is very easy, the mobile phone can connect to the wifi but can not access the Internet, that is because your wifi is not connected to the network, so although you can connect to the wifi, but you can't access the Internet.

The mobile phone is connected to wifi, which proves that the mobile phone has been in contact with the wifi device, and the inability to access the Internet proves that there is a problem with the network itself. Take a look at the network situation of the router and above devices (cats).

First of all, it will cause wifi to connect,But it can't **TV,Or the phenomenon of watching TV is very stuck and very slow, it is generally caused by not turning on network hardware acceleration,We just need to turn it on!

2. Turn on the network speed mode.

Then select the first [Internet Speed Mode], after opening the [Internet Speed Mode], the menu tab will appear, here we directly select the [Extreme Speed] mode.

After setting it up in this way, you can experience the extremely fast Internet experience speed, and there will be no slow response and inability to open the network!

3. Turn on hibernation and always maintain a network connection.

The reason why the wifi will automatically drop or automatically disconnect, in most cases, is caused by the automatic shutdown of the network connection during sleep, so we need to set it to [Always connected]!

You can try to wait a minute, sometimes it takes time for the signal to connect. You can also ask other people connected to this wifi if they can access the Internet normally, if so, it is a problem with your mobile phone, maybe it is blocked by the wifi owner, or you have set up a strange wifi that does not connect to the Internet.

If you can't connect to wifi at home, you can unplug the plug behind the router and wipe it on the plug, and the mobile phone can be reconnected, or if it doesn't work, contact the network after-sales service to solve it.

There are several reasons why you can't connect to the internet when you connect to wifi

1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in the inability to access the Internet.

2. Router problems, the router may be overheated or damaged.

3. Broadband arrears may lead to inability to access the Internet.

4. The wifi name contains Chinese, which causes some computers to be unable to connect to the Internet.

5. Computer system problems, there may be problems with the system, resulting in connecting to wifi but unable to access the Internet.

Suggested workaround:

1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet, and rule out the wifi itself.

2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change to a new router and dial up to connect to the Internet.

3. Contact broadband customer service to confirm whether there is any abnormality in the broadband, such as arrears, recharge the broadband, and then dial up the connection.

4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting.

5. If the above reasons are ruled out, it is likely to be a computer system problem for a long time, and it is recommended to restore the factory settings. See if that solves the problem.

1.First of all, check whether the router is connected to the external network, log in to the router management interface, and see whether the WAN port parameter is non-0 at the running status - WAN port status, if it is 0, please follow the router quick setup guide to set it again.

2.Manually set the IP static address; Press and hold the signal name of the corresponding wireless router and select Modify Network.

3.Select Advanced settings.

4.Click IP Settings and select Use Static IP.

5.Enter the IP address manually. After the setting is successful, you can generally open the web page.

In fact, when the mobile phone encounters a wifi network can not be connected, there is no need to be too anxious, as long as you try to analyze the reasons, generally the above three situations, we can analyze the specific situation, and then take specific measures to solve it, I believe it will be solved soon. Of course, in addition, there is a possibility that many friends will make mistakes, which is caused by the wrong password input of the mobile phone wifi, which may be because the password has not been remembered after changing the password recently, or it may be that the password is more complex and the input is wrong, just check it carefully.

Unstable routers Some wireless routers and optical modems (broadband modems) have poor quality and crashes after long-term operation.

Broadband failure If your home wifi was connected to the Internet before, suddenly there is a problem of not being able to access the Internet.

This means that your mobile phone network is not very good, although it can be connected to wifi, but his network is really not easy to use, and it can't go online, you can try to connect to another network again.

Situation 1: The wifi name contains Chinese:

2.Connect to the wifi, open the browser, and type in the back of the router.

3.Enter the administrator password to log in to the browser management page.

Check if your wireless router is capable of surfing the internet.

Wifi signal regardless of whether there is a network, mobile phones and other devices can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault, and there will be staff to come to the door to troubleshoot the fault after the fault report.