The mobile phone can be connected to wifi, but the network speed is very slow, only about 20k, and m

If you use a vivo phone, the connected wifi is fast.

The following describes how to troubleshoot the slowness:

1. Reset WLAN or clear WLAN data cache, and then reconnect to WiFi.

Android 11 and above: It is recommended that you go to your phone settings - system management - backup and reset - reset network settings - click Reset settings;

Android 11 and below: Go to Settings - Apps & Permissions - App Management - Top Right Corner ".Show System Processes --WLAN--Storage, select Clear Data and Cache;

For some models, go to phone settings - more settings - application management - ("More" in the upper right corner and select "Show system processes") - find WLAN - click on storage, select Clear data and cache);

2. Check or reset the wireless router.

(at the same time, the speed of wifi is related to the distance from the router, the bandwidth of the broadband and the number of people connected);

3. Go to Settings - System Upgrade to detect whether the phone is the latest version, if not, you can upgrade to the latest system and then try to connect; The iQOO (Monster) UI system needs to go to Settings - My Devices - iQOO (Monster) UI version to view.

4. Reset all settings and see;

originos/funtouch os

UI and above: Go to Settings - System Management - Backup & Reset - Restore All Settings;

Restore all settings, restoring all settings will cause the logged in third-party software to need to log in again, but will not clear the **, ** and other files in the phone's storage, please confirm that it does not affect the use of some third-party software before restoring all settings. To avoid data loss due to abnormal operation, it is recommended that you back up the important data of your mobile phone first.

Note: If WiFi and Bluetooth are used at the same time, the WiFi network speed will be slow.

WiFi: Bluetooth and wifi signals work in both frequency bands, and there will be interference between the open signals at the same time, which may cause difficulties in device pairing, intermittent interruption of wifi, network restrictions, and intermittent Bluetooth audio. It is recommended to give preference to the use of WiFi in the 5GHz band to reduce interference.

Non-wifi:

Go to the router settings page, try to change the wifi channel in the router settings (select the maximum value), and observe the use.

If the above methods are not improved, you can enter the vivo official website vivo**app--my-**customer service-manual customer service for detailed consultation or go to the service center for testing and processing, pay attention to WeChat***"vivo" or "vivo customer service" to inquire about the service center address**, it is recommended to contact before going to ensure that there is a staff reception before going over, so as to avoid delaying precious time and running in vain.

Dear users, hello.

Hope the following can be helpful to you:

It may be related to the configuration of your phone and the large number of junk files in your phone during use. Restart the phone, if it doesn't work, back up the phone's data and restore it to factory settings.

Anhui Telecom will serve you wholeheartedly.

1. If the mobile phone is slow even with other wifi network speeds, there may be software or hardware failures in the mobile phone, you can reset the mobile phone to the factory state to rule it out, or the mobile phone after-sales service center professionals will conduct a comprehensive test of the mobile phone software and hardware.

2. If the mobile phone is only connected to a certain wifi network speed is relatively slow, it is recommended to use the following methods to troubleshoot:

1) If there is a software error in the operation of the mobile phone, cat and wifi router, it is recommended to power off the mobile phone, cat and wifi router and restart it.

2) Reduce the distance and physical obstacles between the mobile phone and the WiFi router to ensure good WiFi signal cover quality;

4) Check whether there are strong sources of radio interference around the mobile phone and wifi router, resulting in a slow mobile phone network speed;

5) Check whether the wifi router configuration limits the network speed of the mobile phone or other items are unreasonable;

6) It is recommended to consult the network broadband operator to check whether the network bandwidth line, modem, and wifi router have hardware failures, or the network bandwidth has shrunk for some reason.

It has to do with the server, the device used, and the software.

That's because your position signal is weak, and it would be better to change directions

The slow speed of mobile phones using Wi-Fi is related to many factors:

1.Use a computer or other device to connect to the wireless network to check whether the wireless network signal is unstable.

2.Restart your phone and router and try to reconnect to the wireless network to see if there is a problem with the router.

3.Try to change the connection to another wifi environment.

If it can be connected, it means that the mobile phone to the route is normal, if it shows 0-10 k, it is estimated that the first itself has no network, just connected with a false appearance, and the second is limited in speed!

The possible reasons for the slow internet speed of the mobile phone connected to the wireless wifi network are:

1.Enabled Thunderbolt, Windows Update and other network occupation software.

2.The router is set up with bandwidth control.

3.The wireless router was rubbed into the net.

4.Line problems, such as network cables that are not connected steadily, poor network cable quality, and line sequence errors.

5.The router is running for too long and overheating internally.

6.Wireless interference.

Workaround:1Enable the traffic monitoring feature to see which software is taking up your internet speed.

2.Go to the traffic management page of the router gateway to check which device occupies the highest network speed and record it.

3.Go to the DHCP page of the router gateway and check whether there are any unknown devices connected to the network. Record the MAC address of the device and disable its network access through MAC filtering in advanced settings.

4.Turn off the router for 5 minutes and check whether the line connection is normal.

5.Keep your wireless router away from electromagnetic devices. Shorten the distance between network equipment and wireless routers, reduce the possibility of signal attenuation and interference, and increase wireless relay amplification to expand WiFi signal coverage.

The signal is not good, or there is too much memory.

Solution, try step by step: It is recommended that the phone be restarted once first.

First cancel the wireless WPA-PSK password, try whether the mobile phone can connect normally, and then change to other encryption modes (except WEP, which is easy to crack).

For router wireless settings, uncheck the WNM checkbox in Advanced Options.

Router wireless settings, channel change to 9 or 11 or 13, router wireless settings, transmit frequency mix to.