How do I file a complaint with the head office of the Development Bank?

China Development Bank is a policy bank, which was restructured into a commercial bank in 2008, but because most of CDB's customers are large state-owned enterprises and institutions, and its support loans to enterprises are generally large, CDB's position towards customers, especially individual customers, is generally in an absolutely strong position. If the complaint channel is not smooth, it can take into account the local People's Bank of China or the branch of the CBRC to make a complaint, and under normal circumstances, it will get a reply.

Banks have customer service**--complaints and suggestions, and the official ** also has "contact us". Besides, the bank also has a superior unit - the China Banking Regulatory Commission, referred to as the "China Banking Regulatory Commission". Reflect step by step, send emails step by step, and report the situation by type.

Unlike other commercial banks, China Development Bank has a special customer service ** starting with 9 words, through its ** and search for "China Development Bank customer service**", the result of 010-68306688 is obtained. It is estimated that you will only be able to make a complaint and consult in this way. In 2008, CDB transformed from a policy bank to a commercial bank, but the process of corporatization in recent years may not be obvious (personal speculation, no verification), and the road to complaint handling may not be as smooth as other commercial banks, so please be prepared.

1. If the counter clerk is not satisfied with the service, the general complaint can be complained to the "lobby manager" orally 2. Find the bank's customer service ** or complain ** complaint.

1. Find a bank's service**or complain** complaint;

2. Find a more influential local newspaper**;

3. Complain to the Supervision Department of the local Banking Regulatory Bureau;

4. Call ** to the head office of the bank and let the head office help you transfer to the department that specializes in accepting complaints.

Banks are financial institutions that act as credit intermediaries through deposits, loans, exchanges, savings and other businesses. The word bank is derived from the meaning.

The Italian word banco, meaning bench, was used by early bankers when trading in the market. The English word translates to bank, which means to save.

Cabinets for money, early bankers were called "bench sitters".

A bank is one of the financial institutions, and banks are divided into ** banks, policy banks, commercial banks, investment banks, and world banks according to their types.

Banks, their responsibilities vary.

**Bank: That is, the People's Bank of China is the ** bank of China.

Policy banks: including the Export-Import Bank of China, the Agricultural Development Bank of China, and the China Development Bank.

Commercial banks: including Industrial and Commercial Bank of China, Agricultural Bank of China, Bank of China, China Construction Bank, and Postal Savings Bank of China.

Bank, Bank of Communications, etc.

Investment banks: including Goldman Sachs, Morgan Stanley, Citigroup, Wells Fargo, UBS, Société Générale.

Wait. World Bank: Used to finance countries to overcome poverty, institutions have a unique role to play in their mission to alleviate poverty and improve living standards.

It depends on which bank you complain about, each bank complaint ** is different, it should be found in the business hall, the bank belongs to the service industry, so I am afraid of complaints.

You can directly complain to 12315, and your handling fee rate is not right.

The public can report illegal and illegal business institutions to the regulatory authorities and judicial departments through the Internet financial reporting information platform. The construction of the platform provides a convenient and direct channel for the masses to report and unite the strength of the masses.

Under normal circumstances, if you wish to lodge a complaint about a bank's products or services, you should contact the bank in advance to give the bank an opportunity to resolve the complaint as soon as possible. All commercial banks have channels and procedures for receiving customer complaints, so as to conduct comprehensive and timely investigation of customer complaints and ensure that complaints can be satisfactorily resolved. Banks should also explain the procedure for complaints to customers.

If you are not satisfied with the way the bank has handled the complaint, or if the bank has not given a final reply within the agreed time after receiving the complaint, you may seek assistance from the CBRC. Complaints to the CBRC should be made in writing with details of the incident and nature of the complaint, the name of the complainant and contact information. Oral or anonymous complaints against the CBRC are inconvenient.

Credit Card Services** 400-820-0588

This one is national.

Call the bancassurance consumer complaint rights protection **12378, and you can complain to the bank.

In March 2018, according to the first-class institutional reform plan approved by the first session of the 13th National People's Congress, the responsibilities of the China Banking Regulatory Commission and the China Insurance Regulatory Commission were integrated to form the China Banking and Insurance Regulatory Commission, and the China Banking and Insurance Regulatory Commission was no longer retained.

The main responsibilities of the China Banking and Insurance Regulatory Commission are to supervise and manage the banking and insurance industries in a unified manner in accordance with laws and regulations, maintain the legal and sound operation of the banking and insurance industries, prevent and resolve financial risks, protect the legitimate rights and interests of financial consumers, and maintain financial stability.

I am a migrant worker working on a construction site, the boss urged us to apply for a construction bank card, the boss asked for the same password and then hit Kara, we migrant workers can't see every construction site like this, we have been eliminating the card, this is why.

I borrowed 50,000 yuan, and the bank asked me to repay 2,500 yuan per installment every 24 installments. This.

Every city has a CBRC, and you can complain to the local CBRC.

Is there a fee for freezing and unfreezing funds?

CBRC Complaint Process:

1. If it is necessary to complain to the CBRC, according to the principle of territorial supervision, it should first be submitted to the local branch of the CBRC. The complaint should be made in writing and give details of the matter and nature of the complaint, the name of the complainant and contact details. Generally speaking, it is inconvenient for the CBRC to accept oral or anonymous complaints.

2. When handling complaints, the CBRC will keep all complaints absolutely confidential, and will only disclose the details to the relevant banks in the process of handling complaints.

3. After receiving the written complaint, the CBRC will deal with the complaint to the relevant bank, and require the bank to promptly investigate and reply directly to the complainant. If the complaint is significant, the CBRC will also require the bank to provide a detailed explanation and response to the complaint.

4. The CBRC cannot directly intervene in complaints that only relate to the charges or quality of bank services, the bank's business decisions or investment performance, etc., but it can urge the bank to promptly and thoroughly investigate and resolve customer complaints. It should be clear to the complainant that the CBRC has no power to determine whether the complaint is reasonable or to order the bank to satisfy the complainant's demands, and in particular, it cannot order the bank to compensate the complainant.

95566 is the customer service of Bank of China**, if you have complaints or suggestions, you can call the ** and then transfer to manual service, please ask the business representative to record the problem and reflect it to the superior.

In addition to ** complaints, you can also complain online or complain to the CBRC. The details are as follows:

2. Complain to the CBRC: If you are not satisfied with the way the bank handles the complaint, or if the bank does not give a final reply within the agreed time after receiving the complaint, you can seek assistance from the CBRC. Complaints to the CBRC should be made in writing with details of the incident and nature of the complaint, the name of the complainant and contact details.

He Yuanju, an employee of the Bank of China, has a bad character, loses his temper with customers at work, messes with the relationship between love and beauty, and has a family, saying that he is married at the end of his life, and cheats the other party's money, and answers six people when he is more, can't the Bank of China recruit people, can anyone enter, you can ask, forget the leader and take a good look.

The service is too bad, the headquarters staff, the worst, this matter is not handled well, and you complain every day.

Customer Service (Bank): 95566

Credit Card Services**: 4006695566

Platinum Credit Card VIP Service Hotline: 4006695569

Complaints against Agricultural Bank of China employees (staff):

Call the Agricultural Service** to make a complaint and provide the employee number of the person who needs to make the complaint.

Call consumer service** to make a complaint, and provide the work number and matter of the bank and staff who need to complain.

Lodge a complaint with the local branch or office of the CBRC, and provide the work number and matter of the bank and bank staff who need to be complained.

Dial 95599, inform the operator directly of the incident (pay special attention to the name and number of the party), ask the bank to investigate and deal with the matter, and ask the bank to apologize, eliminate the impact, and completely solve the problem of magnetic stripe demagnetization of bank cards.

At the beginning of May 2011, I received a text message from Bank of Communications, informing customers who hold wealth management cards (silver cards) that if the daily deposit in their accounts is less than 50,000 yuan, they will be charged a monthly management fee of 10 yuan from the 23rd of this month. I am a bank card customer of Bank of Communications, but this card is a three-party association with the ** account, so the account can not guarantee a daily deposit of 50,000 yuan, so I went to the Beijing Haidian branch of the Bank of Communications to replace the card on May 23 according to the requirements of the Bank of Communications. Because the law protects the cardholder's right to dispose of it.

The lobby manager and account manager of the bank replied to my request that they could just let the counter destroy the magnetic stripe, and there was no need to report the loss first and then make a special trip. For the sake of prudence, before handling business at the counter, I and the lobby manager of the bank specially explained the situation to the salesman, and the salesman also replied that it was okay. Later, in the process of nearly ten minutes or so, she never said no, but after all the formalities were completed, she cut out the card with scissors before telling me:

Sorry, we have to ** this card. I said, "After degaussing or cutting off the corners of other lines, you can return them to the customer, why can't you?"

She said: "This is the regulation of the Bank of Communications. I said

Didn't you say that it would be okay after demagnetization, and you didn't tell me that it would be okay during the process, so what should you do and say no? She said, "I was wrong."

I said, "Then I just said that I would report the loss and pay the handling fee according to the regulations, and you didn't say no." She said

I can't do it now, because I'm done. I said, "I made it clear to you beforehand, why didn't you say it in advance?"

She said: "I said it, I was wrong. ”

Since it was time to get off work, I had to go home so as not to disturb the normal working order of the bank. I don't understand, banks are the most honest places, why do they deceive customers in this way? How can such an irresponsible attitude or fraudulent style of customer reassurance can make people feel at ease with you?

As one of the major joint-stock banks of listed companies, how does Bank of Communications educate and manage its employees?

It is valid to file a complaint with the higher authority of the staff member.

Hello, you can call customer service for feedback.