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We apologize for the inconvenience.
If your mobile phone cannot be charged when connected to the computer, this may be due to abnormal power supply voltage and interface on the computer.
If you are using the standard battery and cable charger to experience this abnormal situation, it may be due to the abnormal use environment, system or mobile phone power module;
It is recommended that you try to charge in other environments to avoid factors such as uneven voltage and current affecting charging;
For system abnormalities, it is recommended that you try to use a factory reset, and you can find the corresponding option through System Settings - Backup & Reset. Since restoring factory settings will erase the original data information, it is recommended that you make a backup first, you can use LeSync for cloud synchronization or backup data on the computer through LeSync, you can visit LeSync official**.
Hele assistant official**.
If the fault persists after recovery, it may be caused by a problem with the power management module, it is recommended that you contact the Lenovo authorized maintenance site in time, and hand it over to an engineer for testing and maintenance, and you can access it.
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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Dear Lenovo users, hello!
If your phone's charging indicator does not light up, it is recommended that you restart your phone and try; A factory reset attempt is made to back up your data. If it still doesn't work, it is recommended to contact after-sales for testing.
Officially authorized repair site inquiry:
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, and the stations will be slightly adjusted according to their own operations.
If your problem is not solved, you can complain, put forward your valuable opinions, and then transfer to manual service.
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Dear Lenovo mobile phone users, hello!
Sorry for delaying your normal use, under normal circumstances, the indicator light of the S658T charging is red during charging, and it will turn off when it is fully charged.
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Dear Lenovo mobile phone users, hello!
We apologize for the inconvenience caused by the use of your mobile phone.
Lenovo S658T mobile phone charging during the indicator light on red, please understand.
If it is abnormal and the red light does not light up during charging, it is recommended that you confirm whether there is normal charging at this time. Try changing the charger or cable to see.
If Qi Kai can be charged normally, but the red light cannot be turned on, it is recommended that you try to back up your data, and restore the factory settings to see if it can be solved.
If the problem persists, you need to take the time to go to the local Lenovo after-sales service center and ask the engineer to help check it. It cannot be ruled out that it may be caused by the abnormal height and width of the indicator light.
You can log in to the official website to check the address.
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Dear Lenovo mobile phone users, hello!
We apologize for the inconvenience caused by the use of your mobile phone.
The indicator light of Lenovo S658T mobile phone is solid red during charging, please understand.
Because the mobile phone charging chip is mainly charged in three stages, pre-charging, constant voltage charging and constant current charging. In the final stage, the voltage of the battery hardly changes with the increase of power, at this time the power is close to the top, and the constant current is used to charge to ensure that the battery is fully charged.
At 99% power, you can charge it for a while (about 30 minutes) to see if it can be fully charged.
If the battery level is abnormal, the battery level cannot be fully charged to 100%, it is recommended that you try to back up the important data of the fuselage first, restore the factory settings, clear the system battery metering data, and observe the use.
If you can't solve the problem effectively, it is recommended that you take the time to go to your local Lenovo after-sales service center and let the engineer help test and solve the problem. It cannot be ruled out that it may be caused by an abnormality in the battery or motherboard power management IC module. You can log in to the official website to check the address.
We apologize for any inconvenience this may cause.
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Dear users, hello!
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