What are the key points of office property management?

There are many key tasks of office property management, safety management, mechanical and electrical equipment management and cleaning management are the basis of office property management, engineering maintenance and facility management are the daily focus, smart service and parking management are effective means to improve the management level, and customer service management is the key to achieve the above management objectives.

The specific management content is as follows:

1.Security management. This is the first priority of office property management, and various security measures need to be implemented to ensure the safety of people and property. Including access control system, monitoring system operation management, vehicle and cargo access control, fire management, etc.

2.Electromechanical equipment management. Including the operation and maintenance and operation management of elevators, air conditioners, power supply and other equipment, to ensure the long-term stable operation of the electromechanical system, to provide customers with a reliable working environment.

3.Cleaning and greening management. Regularly organize internal and external wall cleaning, floor cleaning and cleaning of various functional areas to create a clean and comfortable office environment. At the same time, it ensures the maintenance and management of trees and plants in the park.

4.Engineering maintenance and renovation and renovation. Timely discover and deal with the failure and damage of various engineering facilities, and organize regular maintenance and decoration to ensure the normal use and good appearance of property facilities.

5.Facility leasing and management. Lease and manage the conference center, exhibition hall, advertising space and other facilities in the office building to give full play to the economic value of the facilities.

6.Smart property. The application of the Internet of Things, big data and cloud computing and other technologies to achieve the information and intelligent management of security, electromechanical, energy-saving and other systems, and improve management efficiency and service experience.

7.Parking lot management. Carry out orderly management of office parking lots, formulate access and charging standards, and provide convenient parking services.

8.Customer service. This is a top priority throughout all management. It is necessary to implement professional training to improve the professional skills and service concept of managers, establish long-term cooperative relations with customers, and achieve the goal of rapid response to customer needs and improve customer satisfaction.

New Window Conclusion:High-quality facilities and management, personalized value-added services and first-class service attitude together constitute the core competitiveness of high-end office property services and the decisive factor for owners' choice. The new Windows smart property business writing solution deeply solves the difficulties and pain points of business format management, helps business writing to realize online asset management, contract management, online property services, financial management automation, and business visualization, and at the same time connects with vehicle gates, access control, monitoring and other systems to complete the integrated management of office buildings and achieve high efficiency, low cost and high satisfaction service.

Office property management is a public service provided by the property management company for all users, and the service fee is also included in the property fee. So what are the key points of office property management?Let's find out together!

1. The development of office buildings should be planned.

From a management point of view, it is necessary to look farther, property management is not short-term, but long-term, and there will be more and more services to customers in the future, so it is necessary to meet the functions of some equipment. We can see that many buildings are very fancy, there are a lot of unnecessary decorations, or strange shapes, some of the roofs are slanted, and more are the pursuit of architectural artistic beauty. However, it is often easy to sacrifice the key links of future repair and maintenance in the process of pursuing beauty.

2. The elevator problem of the property management company.

The common problems of elevators in provincial office buildings are: First, the number of elevators is small, and many developers do not have hot water to pour the number of elevators plays a great role in the value of the building. Nowadays, the pace of urban life is fast, and the pace of work is also fast, and customers are impatient to wait for the elevator. The other is that there is no consideration for placing freight elevators, because any building has things to move in and out, such as office equipment, furniture, etc.

If you mix passengers and goods, then it will bring a lot of management problems, so you should consider not only the elevator, but also the elevator area.

3. The soft environment of the office building is also very important.

People's living standards are getting higher and higher, and most people have their own means of transportation, so office parking spaces are becoming more and more prominent. On the one hand, it is necessary to consider parking spaces, and on the other hand, it is necessary to consider issues such as traffic.

4. Functional problems of office buildings.

The functionality of the office building is also an issue that cannot be ignored, and some institutional facilities that can provide office and business services in the building should be selected, including some restaurants, express delivery companies, conference rooms, small supermarkets, etc., and at the same time, some ventilation vents, lighting systems, fire protection systems, etc. should be provided in the building.

At present, there are several difficulties in office building management:

First, it is difficult to rent, that is, there are no resources or conditions to obtain intended customers and transaction customers, especially this year due to the impact of the epidemic, many companies are unwilling to have relatively large expenses and costs;

The second is that it is difficult to charge, the life span of domestic companies is generally 5-8 years, especially due to the impact of the epidemic this year, many companies are difficult to make a living, and the payment of rent is even more stretched.

How to effectively promote and operate the office building is the top priority of the current office building management.

Personally recommend the charter wife.

Office leasing management software, from the investment of office buildings to the operation and management, can be effectively controlled to realize the value of office buildings.

1. Characteristics and management characteristics of office properties.

An office building is a place where owners and non-owners carry out daily office work or business activities.

The main characteristics of office property and management are as follows:

1) The geographical location of the property is good, generally located in the city center and the bustling area with convenient transportation, and the vehicle command and management workload of property management is large.

2) The property grade is high, the overall image is good, and the owners and non-owners have higher requirements for property management.

3) The property has many mechanical and electrical equipment and facilities, high technical content, in addition to the normal power supply and distribution, water supply and drainage, elevator, fire protection system, as well as air conditioning, building equipment automation control system, building office automation system, building intelligent management system, etc.

4) The property users are relatively not fixed, and some are frequently replaced, and the rental management of the property is a difficult point in property management.

5) The owners and non-owners have a wide range of businesses, frequent social activities, complex social relations, and many hidden dangers in the internal management of owners and non-owners, which add difficulty to property management.

6) Owners and non-owners come from all walks of life, and their quality is uneven. In particular, there are short-term tenants, which makes it difficult to implement the public management system of property management, and the property management service fees and other fees are seriously in arrears.

7) The largest amount of public places is large, and it is difficult to control the entry and exit personnel, and the responsibility for safety management is large.

8) Because it is an office space, a single property space is large, and even the whole floor is connected, and there are many facilities and properties for owners and non-owners in the building, and personnel are concentrated, which is the key area of fire control, and fire safety is one of the key points of property management.

2. Property management of office buildings.

1.Office buildings have high requirements for the quality of property management services, many service items, and high requirements for the comprehensive quality of service personnel. Therefore, when property management companies select management personnel, they must pay attention to the comprehensive quality of employees, whether it is personal image or internal temperament, they must meet certain standards.

In addition, property management enterprises should strengthen management and strive to improve the quality of property management services to meet the requirements of office owners and non-owners for high standards of property management.

2.Office properties are different from residential communities, although safety issues are important, but the requirements for services are more prominent, with the characteristics of loose outside and tight inside. Therefore, property management enterprises must change the general concept of property management, can not blindly seek strictness, stability, must make efforts in the cultivation of employee service awareness and service etiquette, so that the service level of employees rises to a higher level, so as to meet the higher requirements of office building owners and non-owner users for property management services.

3.According to the characteristics of office property and management, formulate property management measures, grasp the key points of office property management, and provide special services. When formulating an office management service plan, the impact of service quality on the rent level and market value of office buildings should be fully recognized.

Tenants attach great importance to the quality of property management and the effectiveness of the services provided, especially the level of property maintenance. A well-organized office environment with clear windows can have a huge impact on both tenants and potential tenants.

Summary. The object of legal relationship refers to the object to which the rights and obligations of the subjects of legal relationship are jointly directed, including things, behaviors and intangible wealth. In the legal relationship of property management, "thing" refers to the property, i.e. the building itself, ancillary equipment, public facilities and related sites.

"Behavior" refers to the activities of all parties in property management, owners, developers, property management enterprises and competent authorities. "Intangible wealth" refers to the achievements of intellectual activities, including spiritual and cultural wealth, such as the honorary title of the property community, planning and design, etc.

Hello, I am the lawyer of the platform, and I will answer your question after reading it.

Strengthen the quality of property management services, including project diversity, as well as the comprehensive quality requirements of service personnel, etc., which are also the requirements of various enterprises for property service companies in office buildings;

Strengthen the awareness of safety precautions in office buildings;

strengthen the management of mechanical and electrical equipment and intelligent systems;

Property Management Regulations》 Article 1 In order to standardize property management activities, safeguard the legitimate rights and interests of owners and property service enterprises, and improve the living and working environment of the people, these regulations are formulated.

The object of legal relationship refers to the object to which the rights and obligations of the subjects of legal relationship are jointly directed, including things, behaviors and intangible wealth. In the legal relationship of property management, "thing" refers to the property, i.e. the building itself, ancillary equipment, public facilities and related sites. "Behavior" refers to the activities of all parties in property management, owners, developers, property management enterprises and competent authorities.

"Intangible wealth" refers to the achievements of intellectual activities, including spiritual and cultural wealth, such as the honorary title of the property community, planning and design, etc.

Hello. Are you there.

In. Strengthen the quality of property management services, including project diversity, as well as the comprehensive quality requirements of service personnel, etc., which are also the requirements of various enterprises for property service companies in office buildings;