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If you are using a Huawei phone.
If the mobile phone cannot be charged, you can follow the following methods to determine the cause of the problem:
1.It is recommended to use an officially recommended charger for charging.
It is recommended that you use the charger and charging cable officially recommended by Huawei for charging. Non-Huawei chargers and cables may not be compatible with the phone, resulting in the phone not charging.
2.Please check the temperature of your phone.
If the temperature of the mobile phone is too high or too low, it may not charge properly, please make sure to charge the mobile phone in the environment of 0 35.
3.If your phone hasn't been used for a long time.
If your phone has not been used for a long time, or you have not charged your phone in time after the low battery is turned off, it is recommended that you charge it for more than 30 minutes to check if the phone responds.
If the above methods do not help you, we recommend that you back up your data in advance (third-party apps such as QQ and WeChat must be backed up separately) and bring your phone, charger, data cable, and proof of purchase to a Huawei Customer Service Center near you.
Huawei Customer Service Center.
Boarding service. Repair spare parts** inquiry.
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If you use a vivo phone, the phone cannot be charged:
1. Check the charger and data cable.
Use the standard charger and data cable for charging, the non-standard charger and data cable may not be compatible with the mobile phone, resulting in failure to charge, it is recommended to replace the standard charger data cable for comparative testing. If there is a fault with the standard charger and data cable, please go to the vivo customer service center for testing.
2. Check the charging port of your phone.
Check the mobile phone charging port for foreign objects, corrosion, dirt, liquids, etc., if there is such a phenomenon, please go to the vivo customer service center for testing.
3. Service center testing.
If the above methods do not solve the problem, please back up your mobile phone data in advance, and bring your mobile phone, charger set and purchase voucher to vivo customer service center for testing. Customer service center address: Enter the vivo official website vivo**app--my-service outlets or vivo official website web version--bottom of the bottom--service support--service network inquiry--select the province and city to query the customer service center address.
It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.
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Whether the mobile phone loses power for a long time, causing the lithium battery to "starve to death". It is also possible that there is a foreign object or water has entered the charging port of the mobile phone's power supply.
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The reasons why the mobile phone cannot be charged are: insufficient voltage, check whether the room temperature is too low, the charger or data cable is not original, the charging cable is in poor contact with the interface, and there is too much dust in the data cable connector.
1. The voltage is not rough enough
It is recommended to change the socket, or adjust the screen brightness of the mobile phone to the darkest, and then plug the Iwasan charger back in.
2. Check whether the room temperature is too low
Some batteries are equipped with too low temperature protection, and sometimes the phone will not be charged if the temperature is too low, so as to prevent deposition in the battery, resulting in a short circuit inside the battery. You can wait for a while to recharge.
3. The charger or data cable is not original
Replace it with the original phone cable and the original charger and recharge.
4. The charging cable is in poor contact with the interface
If the power is cut off from frequent charging, you can use toilet paper or other pieces of paper to pad the data cable, or replace it with a new charging cable.
5. There is too much dust in the data cable connector
Causes poor contact during charging. You just need to use a toothpick to scrape the data cable back and forth.
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If you are using an OPPO OnePlus phone, when your data cable, charger or charging environment is abnormal, charging may not respond
1. Confirm whether it is at a suitable temperature.
Because the temperature will affect the charging of the phone, please keep the phone between 15 and 35 before trying to charge it.
2. Confirm whether to use the original adapter and data cable.
The charging protocol of the non-original charger and the mobile phone is incompatible, which may affect the charging speed, so it is recommended to use the original charger and data cable.
3. Remove foreign objects from the charging port.
It is recommended to check whether the charging port is blocked by old objects, whether there is mildew, corrosion, damage to the internal connection line at the data cable interface, etc., and you can use a suitable tool to clean the tail plug interface of the mobile phone.
4. Confirm whether the mobile phone, data cable, and adapter have been bumped into the liquid.
If there is physical damage, it is recommended that you go to an official OPPO service center for testing.
5. Check whether the tail plug of the charging cable or the tail plug of the mobile phone is loose.
Check whether the charger and socket interface, charging cable and mobile phone interface are loose, and you can try to plug and replace them or replace them with other sockets. If the beam is physically damaged, it is recommended that you go to the official OPPO service center for testing.
6. Try to replace the charging head and data cable.
If other chargers or cables can charge normally, it may be that the cables or chargers are faulty.
7. Confirm whether it has not been charged for a long time.
If your phone is not used for a long time, or you do not charge your phone in time after turning off the battery at low power, the phone battery may be over-discharged and it will take more time to activate the battery, it is recommended that you charge it for more than 30 minutes to check if the phone responds.
If the above methods cannot solve your problem, it is recommended that you back up and migrate your mobile phone data, bring the purchase invoice, warranty card and mobile phone to the OPPO official service center, and a professional engineer will test and process it for you.
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