What should I do if my OPPO phone suddenly won t charge?

If you don't charge or the charging is intermittent, you can try: 1. Please make sure to use the original OPPO charging head and charging cable, and use a non-original charger to charge, the software will recognize it as a non-standard charger, and the charging current limit will cause abnormal charging.

2. It is recommended that you try to replace the charging head and data cable to check whether it is caused by damage to the adapter or data cable.

3. Check whether the mobile phone data cable interface is blocked by foreign objects, whether there is mildew, corrosion, internal connection line damage at the data cable interface, etc., if there is such a phenomenon, it is recommended that you go to the nearest service center for testing.

4. It is recommended that you restart your phone and replug the data cable.

After the above investigation, it is still not resolved, it is recommended that you bring the purchase invoice, warranty card, mobile phone, and charger to the nearest OPPO customer service center for testing and processing by professional engineers.

Note: This applies to all OPPO models.

Low temperatures can affect battery activity, resulting in slow charging or failure to fully charge. If the ambient temperature is normal (15 to 45) and still cannot be charged, it is recommended to troubleshoot as follows:

Use the original charger to connect to the home power supply for charging;

If the non-all-in-one machine is not available, the battery can be turned off and removed, and the contact points between the battery and the mobile phone can be wiped with a cotton swab, and the battery can be replaced or charged with universal charging if conditions permit;

Replace the power socket, charger, and data cable charging attempt;

If the phone can be turned on and used, it is recommended to back up the important data of the phone and restore the phone to factory settings;

If the problem still exists, please bring the purchase invoice, warranty card and mobile phone to the OPPO customer service center for testing, and professional engineers will solve it for you.

The battery capacity varies slightly from model to model, and the time it takes to fully charge may vary. It is recommended to charge the phone immediately when the phone prompts a low battery (10%-20%), and unplug it when it is fully charged.

OPPO mobile phones generally use lithium-ion batteries, which do not have a memory effect, and have been activated when leaving the factory, it is recommended that when the phone prompts low power, connect the original charger to charge, and the prompt can be fully charged, no need to charge for a long time, try not to operate the phone while charging.

If you are using an OPPO mobile phone, when your data cable, charger or charging environment is abnormal, it may not charge, we recommend that you troubleshoot as follows:

1. Check whether the system is the latest version.

It is recommended that you update your phone system to the latest version, which will fix some known issues.

2. Confirm whether to use the original adapter.

and data cables. The charging protocol of the non-original charger and the mobile phone is incompatible, so it will affect the charging speed, so it is recommended to use the original charger and data cable.

3. Remove foreign objects from the charging port.

It is recommended to check whether the charging port is blocked by foreign objects, whether there is mildew at the data cable interface, corrosion, damage to the internal cable, etc., you can use a suitable tool to clean it up, when you can't operate, it is recommended to go to the OPPO official authorized service experience center for help.

4. Confirm whether the mobile phone, data cable, and adapter have been bumped into the liquid.

If there is physical damage, it is recommended that you go to an offline service center for testing.

5. Check whether the tail plug of the charging cable or the tail plug of the mobile phone is loose.

Check whether the charger and socket interfaces, charging cables, and mobile phone interfaces are loose, and you can replug or replace other sockets. If there is physical damage, it is recommended that you go to an offline service center for testing.

6. Try to replace the charging head and data cable.

If other chargers or cables can charge normally, it may be that the cables or chargers are faulty.

7. Confirm whether the long leakage time has not been charged.

If your mobile phone has not been used for a long time, or you have not charged your mobile phone in time after the low battery is turned off, the mobile phone battery may be over-discharged, and it will take more time to activate the battery, it is recommended that you charge it for more than 30 minutes and then return or mu to see if the mobile phone responds.

I'm sorry for your trouble, the phone can't be charged, and there are two situations!

The first case is that it can be restored to normal after investigation

1. Be sure to use the original OPPO charging head and charging cable.

2. The most suitable ambient temperature for the mobile phone is between 15 and 35, see if the ambient temperature is too high or too low.

3. Check whether there is any foreign object in the charging port of the mobile phone, wipe the interface clean, and try to plug and unplug the charger again.

4. Check whether the contact between the charger and the socket is normal, you can change the socket and try it.

5. If possible, it is recommended that you replace the charger and data cable to try it out and see if they are on strike.

6. The last trick is to restart your phone and give it a try.

The second situation is that all kinds of methods have been tried, it may be that the hardware is broken, it just can't be charged, you don't have to worry, bring the warranty card and purchase invoice, mobile phone, our OPPO official service center to go, there are professional engineers who can help you deal with it.

1. It may be that the temperature of the mobile phone is too high or too low, and the battery activity will be affected and it will not be charged. 2. It may also be caused by poor contact with the charger or data cable. 3. It may also be that the charging is not available due to playing while charging.

4. If it still can't be charged, consider whether the mobile phone itself is faulty, you can bring the mobile phone and warranty card to the repair center for maintenance.

It is recommended to use the original charger to charge the mobile phone, and the use of a non-original charger may not charge or charge slowly.

There may be reasons why the phone cannot be charged.

When the mobile phone uses a non-original charger, there may be a phenomenon of charging failure, you may notice that the charging may also be abnormal in the following cases;

The ambient temperature during charging is too low or too high;

The voltage of the connected socket is low when charging;

Play with your phone while charging.

If your phone won't charge.

If there is still an abnormality when using the original charger and data cable to turn off and charge, please try the following methods;

If the phone has a removable battery, turn it off and remove the battery, and use a cotton swab to wipe the contact points on the battery. If conditions permit, you can also replace the battery or use a universal charger to try;

Take your phone to the OPPO customer service center and we will check your phone to see if there is a problem; We will implement a comprehensive three-package in accordance with the "Regulations on the Responsibility for Repair, Replacement, Return and Exchange of Mobile Machines" to provide you with services that are not lower than the national three-guarantee policy.

If the mobile phone cannot be charged, there are two reasons, the first reason is that the charger and charging cable of the mobile phone are broken, and the second reason is that the tail plug of the mobile phone is not in good contact or is damaged.

There are many reasons for this, such as the tail plug of the mobile phone, or the problem with the battery of the mobile phone itself, it is recommended that you go to the after-sales service to check the mobile phone.

The sudden failure of the mobile phone to charge is related to the connection method and the quality of the battery itself, so at this time, it is necessary to check and replace the new battery in time, and connect it in the correct way to achieve a better charging effect and make the charging safer and faster.

You should try this first, the two chargers you use have gone out and let the power after. Then try to see if another phone can charge normally. I suspect that there should be some problems with the tail plug of your mobile phone, whether it will burn the power cord.

It may be that the connector is loose, and you may need to go to the place where the phone was repaired to check it.

Do you think the charger is broken?

Hello dear, 1, this is caused by damage to the charging equipment, errors in the mobile phone program or mobile phone hardware problems and problems. 2. Use the original charger and data cable, check whether there are signs of damage, and do not use damaged accessories for charging. 3. When the temperature is low or high, it will affect the battery activity, resulting in slow charging or failure to fully charge.

4. If the mobile phone is charging slowly or cannot be charged, you can bring the purchase invoice, warranty card, mobile phone, charger, and data cable to the OPPO customer service center for maintenance. 5. OPPO mobile phone charging precautions: do not operate frequently when charging the mobile phone, the mobile phone is more likely to heat up when the mobile phone is used while charging, and the mobile phone will start the corresponding safety protection measures when charging, prolong the battery life, prevent the temperature from being too high, etc., and there are certain restrictions on the performance of the opponent's opportunity.

Use the standard charger for charging. Non-standard chargers may lead to unstable voltage, resulting in slow response, stuttering, flickering or non-clicked content on the screen.