There is a problem within 15 days of the purchase of the mobile phone

According to the provisions of the national three guarantees law. If there is a problem within 15 days, the head can be replaced. If it is not available, you do not have to wait for the order and ask for a return.

If you want to wait for the goods, it should not exceed 3 days. If it doesn't work, it's solved through 315. Be tough, don't be as weak as the one upstairs.

Can you wait a month? People can solve problems within 15 days.

It's up to your dealer. The most basic is also 7 or 15 days if there is a quality problem, the user has the right to replace, of course, it is replaced, beyond the warranty period but during the maintenance period can only be repaired free of charge. If it is out of stock, I recommend that you do not use it again, so that he does not play games with you for more than a few days, and besides, what do you need to do with it if there is a quality problem with your machine.

At this point you can now use your own old machine.

For a month, you can't use your phone while waiting, and our colleague has the same thing happening with you.

Hello dear, I'm glad to answer for you. If your phone has a quality problem just 16 days after you bought it, you can follow the steps below to repair or return it:1

Check the warranty card or warranty certificate of the mobile phone to understand the warranty period and repair scope of the mobile phoneHa2If the problem of the mobile phone is within the scope of the warranty, you can bring the mobile phone and the warranty certificate to the mobile phone sales store or the brand's authorized repair point for repair. 3.

If on-site maintenance is not possible, you can consult and apply for maintenance services through the brand's official customer service** or **customer service4If the problem with the mobile phone cannot be fixed, it can be returned or exchanged in accordance with the relevant regulations. Generally speaking, the return and exchange need to meet certain conditions, such as not exceeding the return and exchange period, the mobile phone has not been artificially damaged, etc.

The solution to the quality problem of the mobile phone has just been bought for 16 days as follows: 1Repair.

Although the product has quality problems, but it can meet the quality standards after repair, the consumer can ask the seller to repair it. 2.Replacement.

If the product has quality problems, but it still cannot meet the quality standards through repair, it can be replaced. 3.Return.

If there is a serious product quality problem that is difficult to repair, or due to the delay in repair and replacement time, the consumer no longer needs the product, and has the right to request the return of the product. 4.Compensation for damages.

If the product is seriously damaged or lost due to unqualified quality, cannot be repaired, replaced or returned, and causes losses to consumers, it can claim compensation for losses. Hopefully, this service will help you <>

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The phone was just bought 16 days ago with quality problems.

The solution to the quality problem of the mobile phone has just been bought for 16 days as follows: 1Repair.

Although the product has quality problems, but it can meet the quality standards after repair, the consumer can ask the seller to repair it. 2.Replacement.

If the product has quality problems, but it still cannot meet the quality standards through repair, it can be replaced. 3.Return.

If there is a serious product quality problem that is difficult to repair, or due to the delay in repair or replacement time, the consumer no longer needs the product in the burial, and has the right to request the return of the product. 4.Compensation for damages.

If the product is seriously damaged or lost due to unqualified quality, cannot be repaired, replaced or returned, and causes losses to consumers, it can claim compensation for losses. Hopefully, this service will help you <>

<> you can click on my avatar to follow me, and if you have any questions in the future, you can consult me again, and look forward to serving you again. Wishing you well; Have a good life and all the best! If you are satisfied with my service, please give a thumbs up<>

I just bought an Apple phone for 16 days, and the battery charging is very hot.

The Apple store insisted on returning for maintenance.

Dear, the Apple store insists that the return maintenance is for the repair of the mobile phone, and it will not have any impact on the use of the Apple mobile phone.

Saying so, I just bought a mobile phone, and I was definitely not happy to dismantle it, and I insisted on changing the phone to a new one, and yesterday I even went to a fake authorization point to delay my replacement time.

Pro, within 7 days from the date of purchase (subject to the invoice date), when there is a functional potato dust obstacle stipulated by the national three guarantees, you can request a replacement, and the same situation appears from the 8th to the 15th day of the Pai Jin Kairan can request a replacement.

Whether it's the billing date or the purchase activation date.

Dear, the date of the ticket.

The invoice date is yesterday and the receipt date is.

Dear, it depends on the date of issuance.

The mobile phone can be bought for less than a week, and the problem can be solved according to the three-pack method.

Three-pack approach. 9. Within 7 days from the date of sale, if the function listed in the manual fails, the screen is not displayed, the typo is missing, the phone cannot be turned on, the normal login or communication cannot be made, there is no ringing, the dialing error is wrong, the abnormal shutdown is abnormal, the SIM card is not in good contact, the key control fails, there is no sound, one-way silence or the volume is abnormal, and the shell is cracked due to structural or material factors, and other performance failures, the consumer can choose to return, exchange or repair. When consumers request to exchange goods, the seller shall replace the mobile machine of the same model and specification for the consumer free of charge. When the consumer requests to return the goods, the seller shall be responsible for returning the goods for the consumers free of charge, and refund the payment at one time according to the invoice.

10. From the 8th to the 15th day from the date of sale, if the mobile machine has the performance failure listed above, the consumer can choose to replace or repair it. When the consumer requests an exchange, the seller shall replace the mobile machine host of the same model and specification for the consumer free of charge.

15-day replacement, Huawei mobile phone after-sales physical stores are,

You have to take it to the after-sales inspection first.

Question 1It's definitely not reasonable, but there is no evidence to say it now, so I suggest that I find a friend to record it.

2.You can't tell you about this, after all, the available phone bill 200 + 3688 is greater than 38803You have to go back to the first question, if you have evidence that they said that it doesn't matter if you use the card or not, if you lock the phone or something, they are responsible.

4.At best, the introduction is not detailed, in other words, you didn't ask 5The words are the same as 3

At last. It's okay to use it normally, if you don't use this card, the fruit's mobile phone will definitely be locked according to experience, and you will be counted as liquidated damages. Simple, first go to a friend to record, get evidence, or go directly to the manager to say, they are responsible for the problem, but it is estimated that it is not possible to be sure, what can be done now is to collect evidence, and call 10010 customer service to complain Remember to make it clear that the address you bought the mobile phone is as clear as possible, and who else sold it to you, it is best to be more detailed and beneficial.

The rest depends on the results.

No problem, Unicom is just to sell mobile phones, and it's okay if you don't use it.