Lenovo computer failure within 15 days and no way to replace, what to do

How about you? How can this be endured? This is unreasonable!

My computer is also a laptop, but I can be sure that your system is not troublesome, but your hardware is a problem, like this problem, you have to go to the head office to say, it's not troublesome, but we can't stand it! If it's not good, sue him, what are you afraid of, anyway, we are reasonable, be brave, for your money, and for your backbone.

Go directly to the headquarters.

As the saying goes, Hades is easy to find little ghosts, directly hit **, keep fighting, as long as they don't say "1 hour later, we will send someone to you" will keep complaining, and please don't give Lenovo face, if you have read the 2005 22 issue of "popular software" (the specific number of issues forgot, probably around October) in an article exposing Lenovo's products and services, you will not be polite to them

Make all your 600+ money into **, and it will definitely be solved

Hehe, who said we don't support domestic goods? But it turned out like this.

Just kidding, you can continue to call 800 after-sales, be harsh, ask for a complaint, and it may be resolved soon.

Hehe, you're too talkative. Maybe you don't know much about computers, but I can tell from your text that what kind of notebook engineer is that all the people who do computers here are called technicians, and the status is very low, I used to do it, and then I don't want to do it anymore, I don't have any money.

Threaten him to find ****, as far as I know, Lenovo has a "special fund for troublesome customer problem solving", of course, it doesn't mean that you are troublesome, anyone who touches this kind of money is a nest, after all, it is thousands of dollars, but it should help you.

hehe gives 600 to the seller of the machine.,It can also solve the problem.。。。

However, technology products, domestic products are still better to buy less.

Domestic things are indeed too checked, don't care about the money for checking.

Call ** directly to the Beijing company to see!

I'm sorry I didn't finish reading your full text.

Who are you calling here? Call 800** directly to Lenovo's headquarters Generally, their attitude is not bad.

1.Free package returns within 7 days.

That is, within 7 days (inclusive) from the date of your purchase of Lenovo laptop (subject to the date of the official purchase invoice, the same below), if the laptop microcomputer you purchased has the performance failure listed in the "Microcomputer Three Guarantees Regulations", you can choose to return, exchange or repair. If you choose to return the whole machine, the seller will refund the purchase price in a lump sum according to the purchase ** (subject to the official purchase invoice**, the same below).

2.8 to 15 days free replacement or repair.

That is, from the 8th to the 15th day (inclusive) from the date of your purchase of Lenovo laptop, if the notebook microcomputer you purchased has the performance failure listed in the "Microcomputer Three Guarantees Regulations", you can choose to replace or repair it. If you choose to replace the whole machine, the seller will replace the product of the same model and specification or the new product of the same brand that is not lower than the performance of the original product for free.

3.The whole machine can not be used normally after more than two repairs within one year, that is, within one year (inclusive) from the date you purchased Lenovo Lenovo laptop, if the notebook microcomputer you purchased has the performance failure listed in the "Microcomputer Three Guarantees Regulations", and it still cannot be used normally after two repairs, you can choose to replace the whole machine or repair the faulty parts. If you choose to replace the whole machine, with the repair records provided by Lenovo certified maintenance institutions, you will be replaced with the same model and specifications or new products of the same brand that are not lower than the performance of the original products for free.

As long as it is a quality problem, it will be returned within 7 days and replaced within 15 days.

Dear Lenovo users, hello!

Category: Electronic Digital.

Problem description: Our unit ordered 107 Lenovo E290G notebooks, after the arrival, the next day I found that the optical drive of my notebook could not be used Because the Lenovo notebook promised that it could be replaced, so I sent the bad notebook by express delivery. But it took more than 2 weeks to switch back. I asked the original many times during the period, and they said that the notebook bought by our unit is specially customized, and if it is replaced, it needs to be re-purchased, and then assembled online, so it will take a long time.

Lenovo staff also reminded me that if it wasn't a major problem, it was best not to change it, and to go to the local maintenance station to repair it, so as not to delay time.

After the story is recounted, there is no falsehood.

Question: 1. If I delay my use for two weeks, should Lenovo compensate me for my loss?

2. Isn't the statement of Lenovo staff far-fetched, is there no stock of specific notebooks, and his implication is that if it's broken, don't change it, just fix it. Since your product is in the replacement period, why don't you recommend the customer to replace it, not to mention the new machine that has been used for two days, there is such a problem!

I hope you can help me answer, and I also ask Lenovo personnel or professionals to answer.

Analysis: 1. Loss appraisal has to go to the local consumer association for consultation and appeal;

2, brand computer manufacturers to ensure the quality of the three guarantees, each has its machine code, and is unique, followed by the computer of various hardware configuration barcodes have been recorded, so the computer problem is not prepared to replace at any time, but if the whole batch of computer problems are relatively serious, you can go to the Quality Supervision Bureau to appeal.

The so-called "three guarantees of service.""It means that the purchased computer has the performance failure listed in the "Microcomputer Three Guarantees Regulations", and you can choose to return, exchange or repair.

Free returns within 7 days (including the 7th day).

8-15 days free exchange or repair. That is, from the 8th to the 15th day from the date of purchase.

The whole machine can not be used normally if it is repaired more than twice within a year, and it will be replaced free of charge.

Due to the purchase time beyond the 15-day period, according to the "three guarantees law" is not returnable. Only repair (or 3rd case replacement) can be selected.

No, it will be refunded within 15 days. You can ask them to fix it for you without money.

Half a month is OK, a month has passed, but three consecutive repairs, the same problem can be repaired can be replaced with a new machine.

The national three-guarantee law stipulates that hardware problems will be returned within seven days and replaced within fifteen days.

It mainly depends on whether you have a hardware problem or a software problem.

If all the documents you bought are there, you should be able to do so, but the merchant may do their best not to let you return them, so it's best to hurry up and try as soon as possible.

Dear Lenovo users, hello! For this question of yours, you can refer to the Lenovo Technology Forum, which has the most complete technical questions, and there are professionals in the forum to answer your questions, and you can also communicate your questions with them.

IDEA Forum.

Think Forum.

Lenovo Community.

Hello. Based on your description, we would like to make the following suggestions. Within 7 days from the invoice purchase, when the host, peripherals and the "Microcomputer Commodity Performance Fault Table" in the three packs appear, consumers can choose to return, exchange and repair.

On the 8th 15th day, there is an option for exchange and repair. Within one year of production or purchase, if the same problem occurs for the third time after the main components are repaired, you can apply for replacement.

The validity period of the three guarantees of the main components after the replacement is recalculated, and the date of replacement is added to two years. The three packs of options have a separate warranty card.

We apologize for any inconvenience this may cause you. Lenovo is a responsible company, Lenovo fully serves customers in accordance with the country's laws and regulations, and also fully implements the relevant requirements of the three guarantees, please rest assured!

Hope it helps you and have a great day!

Continue the warranty What else can I do?

The money has been paid, and I can only look at Lenovo's face.

1. Please refer to the national mandatory three guarantees.

2. Please refer to the warranty instructions of Lenovo desktops.

Generally speaking, during the warranty period, if the same fault is still the same after two repairs, it can be replaced, but the replacement is only limited to a specific warranty period (such as the first month) can be returned and exchanged, and beyond this stage, you can choose to replace the goods.

Dear Lenovo users, you can log in to the official website of Lenovo and enter your host number to inquire about your warranty information:

The whole machine is guaranteed for 1 year, and the main components are guaranteed for 2 years. The factory system is guaranteed for 1 year, and within 1 year, you take the notebook to the Lenovo service station, and the staff will restore it to the factory state for you free of charge.

Hope it helps you and I wish you a happy life.

Try it after changing homes, and you can apply for a replacement if you repair it three times.