Can Meituan takeaway be refunded for overtime?

OK. Payer: If the merchant receives the order and the delivery has not been delivered beyond the estimated delivery arrival time, the merchant will pay.

If the merchant sends the order to the courier in time, the delay caused by the courier will be compensated by the courier. If the delivery person refuses to pay, it is Meituan Takeaway.

The compensation will be paid first, and then deducted from the delivery person's account.

Compensation method: Generally, the overtime payment will be directly returned to your Meituan account balance within one working day, and you can check whether it has arrived.

Meituan takeaway delivery overtime, you can apply for a refund, but he must also have a special reason, so he didn't have time to send it to you, you also have to understand, if you still have time, it's best not to choose a refund, because it will also affect his personal credit.

Can Meituan takeaway be refunded for overtime, this can't be refunded after ordering takeout, so wait patiently.

If the takeaway delivery is not delivered within the specified time, you can get a refund or go directly to him.

Can Meituan takeaway be refunded for overtime, but I think it's still not too late, or don't refund it.

Takeaway overtime refund! Meituan's brother scolded customers for only eating takeout.

Meituan can be refunded for late delivery, but you need to communicate with the store and Meituan's customer service to get a refund.

Under normal circumstances, if the merchant does not hand over the takeaway to the delivery person in time, the merchant will generally pay for the order that needs to be refunded. But if it is the reason of the delivery person, he will basically compensate the merchant for the loss and eat the takeaway himself. Lots of takeaway guys.

I am hungry during the peak period of food delivery, but I am afraid of encountering chargebacks.

In addition, if there are still customer complaints, the delivery staff will also be deducted from their performance. Therefore, unless there are special circumstances, the delivery staff will deliver the food on time, after all, it is related to their wallets. If you are a few minutes late, we will ask for your understanding.

It is paid automatically, so you don't need to apply for a refund.

After checking the box and paying a service fee of 2-3% of the total price of the order, once the delivery time exceeds the estimated time by more than 10-15 minutes, you can get a minimum compensation of 20% of the actual payment amount of the order.

For example, if you order a takeaway order of 30 yuan, you can get a minimum compensation of 6 yuan; When the takeaway is delayed for more than 30 minutes, you can get up to 100% of the actual payment amount of the order, which is equivalent to free orders for users. All compensation payments will be cashed back to the user's Meituan account balance online.

The "just-in-time guarantee" service has gradually been launched in Beijing, Chengdu, Changsha and other cities.

There will be a penalty.

If the takeaway brother fails to deliver the meal to the customer within the specified time, the salary will be deducted.

Now some **, such as Meituan and Ele.me, have overtime compensation, and if you are late for more than 15 minutes, you will get overtime compensation. Not only will the salary be deducted for overtime, but the money will also be deducted if you give a bad review to the delivery person, different companies have different systems, and some companies may deduct half a day's salary if the delivery person is given a bad review Duan Yin.

About Meituan:

Meituan's mission is to "be better together". Founder Wang Xing built "common prosperity" in Meituan's genes.

As a leading e-commerce platform for life services in China, the company owns Meituan Dianping, Meituan Takeaway and other well-known consumer apps, covering more than 200 categories such as catering, takeaway, fresh food retail, taxi, bicycle sharing, hotel tourism, movies, leisure and entertainment, and its business covers 2,800 counties, districts and cities across the country.

Meituan takeaway can not be delivered within an hour, and refunds can be made. Meituan Takeaway is Meituan's online food ordering platform, which was officially launched in November 2013 and is headquartered in Beijing. Meituan has 100 million takeaway users, more than 2 million cooperative merchants, more than 500,000 active delivery riders, covering more than 1,300 cities, and completing 21 million orders per day.

Meituan's takeaway categories include nearby food, fruits, vegetables, supermarkets, flowers, cakes, etc., whether it is breakfast, lunch, dinner, afternoon tea, supper, or Chinese, Western, home-cooked, snacks, fast food, seafood, hot pot, Sichuan cuisine, cakes, barbecue, fruits, drinks, desserts, etc.

Introducing contactless peace of mind delivery:

On the basis of "contactless delivery", Meituan Takeaway has upgraded and launched "contactless safe delivery", which refers to the "contactless delivery" on the basis of contactless delivery in which the rider and the user negotiate the placement of the meal in a designated location and avoid face-to-face contact, and the safety protection information such as the health status of the chef, packer, and rider and the disinfection of the lunch box are presented to users in a more transparent manner in the form of "electronic card + physical card" on the merchant side and the delivery side. Ensure that there is no contact while realizing the whole process of food safety information visualization and traceability of the peace of mind delivery mode.

If it is not for special reasons (except for weather and traffic control congestion), Meituan takeaway is not delivered within an hour, and a refund can be given.

No, if the merchant does not deliver the order when the user cancels the order, the merchant can agree to a refund. If the business has already served the meal, the request can be declined.

Here is a small tip, that is, after the merchant serves the meal, it should confirm on the platform in time that the "meal is completed". Because after the user's first application to cancel the order is rejected, it is very likely to initiate a second application, at this time, the platform will intervene to determine the responsibility, and the merchant will confirm the time when the meal is completed, which will be an important basis for the platform to force the cancellation of the order.

Other situations: 1. The rider has already picked up the meal, and the user cancels the order during the delivery.

When the user cancels the order due to the delivery timeout (delivery time of more than 55 minutes) and no one taking the order (no one takes the order for 30 minutes), it is recommended that the merchant communicate with the user first: when canceling, the delivery reason must be noted.

After the merchant sees that the reasons for canceling the order are correct in the background, he can first agree to a refund, and then apply for the meal damage in the background, and the platform will automatically compensate the merchant according to the system's records.

2. The rider's cancellation of the order will result in a refund from the user.

Merchants can operate by themselves in the background or contact customer service. After the order is cancelled, the payment system will return to the user's original payment account within 1-7 business days.

In addition, if the order is canceled, the user will not be able to rate the order again, and the merchant does not have to worry about getting a bad review because of this.