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If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:
1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting
1.If connected to other wifi is normal.
1) Please do not stay away from the router;
2) Please check whether the broadband account expires, restart the router and restart the phone before trying;
3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.
2.If you connect to other wifi, you can't get online.
1) Please turn the WLAN switch back on and try to connect;
2. If you are using a public network:
1.Try using it in a place with a small amount and confirm that the hotspot is working properly.
2.Please check if you need to log in through a browser** to register before you can access the Internet.
3. If individual applications are not available online:
Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.
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The wifi shows that it is connected, but it cannot be connected to the Internet. Generally, it is a problem with the setting of the wireless router, and you can log in to the wireless router to check whether there is a problem with the setting of the WAN port. If there is no problem with the wireless router settings, contact the network operator, it is possible that the network operator's port has not been configured.
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What happens when wifi shows connected (not available) and what should I do if I want to go online?
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Too many people use the same static DNS address, which will cause the mobile phone to connect to WiFi and show that it is connected but cannot access the Internet, you can solve the problem by changing the static DNS address, the specific operation is as follows:
Operating tool: vivo x6
Operating system: Funtouch OS
1. Take vivo X6 as an example, find the settings on your phone and enter the settings.
2. Click WLAN in Settings and enter.
3. Tap Turn on and use the wireless connection.
4. The current wireless network is connected and click the arrow button at the rear to enter.
5. Enable static IP in the current network settings.
6. Finally, set the DNS1 and DNS2 addresses in the static IP to the sum.
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The Wi-Fi display may be caused by router and modem failure, broadband failure, router configuration problem, and device network restriction.
1. The router and optical modem are faulty.
The quality of some wireless routers and optical modems is relatively poor, and there will be a series of problems such as crashes after long-term operation.
2. Broadband failure.
The wifi was connected before and it was possible to access the Internet, but suddenly there was a problem of not being able to access the Internet. And the router and cat have been powered off and restarted, but it still can't be used after connecting to wifi. In this case, it is very likely that there is a problem with the broadband line, or the broadband is in arrears.
3. Router configuration problems.
If there is no problem with the broadband line, there is no arrears in the bandwidth, and the broadband operator is not responsible for debugging the router. You can check the relevant configuration in the router.
4. It is restricted from connecting the Wangsui network.
Almost all network cable routers have some functions that can be used to restrict mobile phones and computers from connecting to wifi to access the Internet. If the mobile phone and laptop are restricted, then there will be a problem of not being able to use it after connecting to wifi.
The solution to the wifi showing that there is no internet access:
1. After powering off and restarting the router and modem, try again to see if the network connection is normal.
2. Contact the broadband operator to check the broadband status, and make up the payment in time for arrears;
3. Log in to the router background management interface, check the router configuration or restore factory settings;
4. Log in to the router background management interface to remove the network restrictions. <>
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If you use a vivo mobile phone and the connection to WiFi is normal but you can't access the Internet, you can check it as follows:
1. Use a laptop or other mobile phone to connect to the router to surf the Internet, or change a routing device to try whether the Internet can go online.
2. Clear the WLAN data and cache, and then reconnect to the WiFi
OriginOS FunTouch OS UI and above: Go to Settings - Apps & Permissions - App Management - More - Show System Processes - WLAN - Storage, and select Clear Data and Cache;
Android 11 models: Go to Settings - System Management - Backup & Reset - Reset Network Settings - Tap Reset to reset;
FunTouch OS is as follows: Go to Phone Settings - More Settings - Application Management - ("More" in the upper right corner and select "Show System Processes") - Find WLAN - Click Storage, select Clear Data and Cache (some models enter Settings - More Settings - Applications - All - Find WLAN);
3. Restore all settings and see;
OriginOS FunTouch OS (Monster) UI and above: Go to Settings - System Administration - Backup & Reset - Restore All Settings;
FunTouch OS is as follows: Enter Settings - More Settings - Backup and Reset Cavity Restore Factory Settings with Dates - Restore All Settings, This operation will cause the logged third-party software to need to log in again, but will not clear the **, ** and other files in the phone storage, please confirm that it does not affect the use of some third-party software before restoring all settings. To avoid data loss due to abnormal operation, it is recommended that you back up the important data of your mobile phone first.
4. Click Forgot Network, and then re-enter the password to connect to WiFi;
5. Enter i Butler - Traffic Monitoring - Network Management to check whether the software is prohibited from connecting to the WiFi network;
6. If the above methods are not improved, you can bring the hand to sell potato machines and valid purchase vouchers to the service center for testing and processing, pay attention to WeChat *** "vivo" or "vivo customer service" to inquire about the address of the service center**, it is recommended to contact before going to ensure that there is a staff reception and then go over, so as to avoid delaying precious time and running in vain.
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If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:
1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting
1.If connected to other wifi is normal.
1) Please do not stay away from the router;
2) Please check whether the broadband account expires, restart the router and restart the phone before trying;
3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router.
2.If you connect to other wifi, you can't get online.
1) Please turn the WLAN switch back on and try to connect;
2. If you are using a public network:
1.Try using it in a place with a small amount and confirm that the hotspot is working properly.
2.Please check if you need to log in through a browser** to register before you can access the Internet.
3. If individual applications are not available online:
Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permission is checked for individual applications.
If the problem persists after trying the above methods, it is recommended that you back up your data (WeChat QQ and other apps need to be backed up separately) and bring your purchase voucher to Huawei Customer Service.
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Sometimes I don't know why this happens, the wireless network shows a small exclamation mark for the lack of a sedan car, although it is connected, but it cannot access the Internet. How to deal with this kind of judgment situation? Why can't I connect to the Internet when I connect to the wifi?
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What is w|f|Why can't I connect to the Internet?
WiFi Internet access refers to the connection method that uses WiFi network technology to connect to the Internet. If you can't connect to wifi, it could be due to several reasons:1
WiFi router is not set up properly: You can check the settings of your router to make sure it is set up correctly. 2.
Computer is not connecting properly: You can check your computer's network settings to make sure it is properly connected to the WiFi router. 3.
The wifi signal is not strong enough: You can check the strength of the wifi signal to make sure it is strong enough to connect to the internet. 4.
Faulty wireless card: You can check your computer's wireless card to make sure it's working properly. 5.
Virus infection: You can check if your computer is infected by a virus, which may affect your internet connection.
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Trick 1: Turn off and restart the Wi-Fi connection.
If you use your phone to surf the Internet, the phone will keep a network IP address assigned by the Wi-Fi connection, it will be applied to the current Wi-Fi, if there is no address conflict, you don't have to worry, if there is a conflict, you have to close and restart the Wi-Fi connection. Here's how: >>>More