What is the reason why the wifi is connected and cannot be connected to the Internet?

Updated on technology 2024-03-23
20 answers
  1. Anonymous users2024-02-07

    If you are using an HONOR phone, you can use the following methods to troubleshoot the operation:

    1. If you are using a home network, it is recommended that you connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

    1.If connected to other wifi is normal.

    1) Please do not stay away from the router.

    2) Please check if the broadband account expires, restart the router and try after restarting the phone.

    3) If you have set the router to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart it.

    2.If you connect to other wifi, you can't get online.

    1) Please turn the WLAN switch back on to connect the attempt.

    2. If you are using a public network:

    1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

    2.Please check if you need to log in through a browser** to register before you can access the Internet.

    3. If individual applications are not available online:

    Please open Settings, enter Traffic Management in the search box above, click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

  2. Anonymous users2024-02-06

    If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

    1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

    1.If connected to other wifi is normal.

    1) Please do not stay away from the router.

    2) Please check if the broadband account expires, restart the router and try after restarting the phone.

    3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

    2.If you connect to other wifi, you can't get online.

    1) Please turn the WLAN switch back on to connect the attempt.

    2. If you are using a public network:

    1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

    2.Please check if you need to log in through a browser** to register before you can access the Internet.

    3. If individual applications are not available online:

    Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

  3. Anonymous users2024-02-05

    Most of the reasons are caused by the external line of the wireless router, and the router can be set up to dial up and connect successfully, or check the external line crystal header, etc.

  4. Anonymous users2024-02-04

    Find the master who installed the wifi for you and ask, it is very likely that there is a problem with the wifi, not your problem.

  5. Anonymous users2024-02-03

    iPhone 11 mobile phone iOS14 system as an example, 1, the mobile phone wifi has been connected to the Internet problem, after the problem appears, first detect whether it is a sudden problem of the mobile phone itself, you can shut down and restart it and then connect to see if there is still such a situation. Or use other mobile phones or devices to connect to the wifi to try whether you can access the Internet and rule out the WiFi itself. 2. If it is not a problem with the mobile phone, if there is a problem that the mobile phone wifi has been connected and cannot be connected to the Internet, we can also restart the router to see, or restore the router to factory settings, and then dial up the Internet again, and re-set the wifi according to the setting wizard, or replace the new router and then dial up to connect to the Internet.

    3. See if the router has a red light on, or contact the broadband customer service directly, there will be a number on the router, and then confirm whether the broadband is abnormal, such as arrears, recharge the broadband, and then dial the connection to try.

  6. Anonymous users2024-02-02

    1. First open your phone and tap Settings; 2. Then click Wireless & Network, then tap WLAN; 3. Then press and hold the connected wireless network; 4. In the pop-up interface, click Modify Network; 5. After that, check the Show advanced options box, and then click IP; 6. In the pop-up interface, click the DHCP option button, and after the selection is completed, click Save to access the Internet, because the IP address was set to static before and the Internet cannot be accessed.

    First of all, I have to rule out that it's not the Internet at home that has stopped.

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  7. Anonymous users2024-02-01

    WiFi is connected and not available for internet access. It may be that the main network does not have a network. Or maybe the router is not set up successfully. Detect the main line first. Then look at the router.

  8. Anonymous users2024-01-31

    There is a difference between a single device and no Internet access, if both cannot access the Internet, it may be that the broadband network is disconnected.

  9. Anonymous users2024-01-30

    This situation excludes the router from setting up Internet access permissions for specific devices, restart the router first, and then check whether the connection between the router and the cat is normal, the working status of the cat, and whether the broadband is in arrears.

  10. Anonymous users2024-01-29

    The wifi has been connected, which means that the signal connection between the mobile phone and the router is successful, and the inability to access the Internet may be a line fault.

  11. Anonymous users2024-01-28

    1. The router is unstable.

    Second, the broadband is faulty.

    3. The router is not connected to the Internet.

    Fourth, I was restricted from connecting to the Internet.

  12. Anonymous users2024-01-27

    It may be that the router of the wifi is broken, you can change it to a new one and try it.

  13. Anonymous users2024-01-26

    Hello, wifi signal regardless of whether there is a network mobile phone and other equipment can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault processing, after the fault report, there will be staff to come to the door to troubleshoot.

  14. Anonymous users2024-01-25

    What does it mean in case contact is not available online? That's why the network signal is not good, so it leads to this reason.

  15. Anonymous users2024-01-24

    1. Check your phone's settings.

    Check if there is a wifi icon in the status bar, or go to Settings --WLAN to see if the wifi has been successfully connected.

    Go to Settings - Other Networks & Connections - Private DNS to see if Private DNS is set, if so, it is recommended to set Private DNS to off and try again.

    2. Check WiFi

    Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.

    3. Check the network permissions.

    Please go to iButler - Traffic Management Traffic Monitoring - Network Management - WLAN - Turn on the software networking permission.

    4. Check the environmental causes.

    If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.

    5. Turn off V-P-N

    Go to Settings - Other Networks & Connections - V-P-N - Click on the connected V-P-N network - Disconnect and connect to WiFi again.

    6. Reset network settings.

    Make a backup of wifi and other data, go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings, and then use it to view.

    Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.

    7. Reset all settings (do this when you can't see the reset network settings menu).

    Note: Restoring all settings will not delete any files or software, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating.

    8. Service center testing.

    If the above methods fail to help recover, or if the above situation is not the case, you can go to the customer service center for testing and processing (customer service center address: enter vivo official website vivo**app--my--service outlets, after-sales outlets--select provinces and cities to query the address of the customer service center).

  16. Anonymous users2024-01-23

    If you are using China Unicom broadband, the wifi is connected and cannot be connected to the Internet for the following reasons:

    1. If the broadband is in arrears or expires, you need to pay or renew it in time.

    2. If the network cable is loose, both ends of the network cable need to be plugged in tightly.

    3. If the device is used for a long time, you can turn on and off the Internet equipment such as optical modems, routers, computers, and mobile phones.

  17. Anonymous users2024-01-22

    Wifi is connected, can't connect to the internet, reason 1Check whether the network can be connected properly. Open a web page randomly with a computer, and it can connect and open normally, indicating that the network is normal.

    Check if the router settings are normal or if there are any limitations. If there are errors, correct and remove the restrictions. 3.

    Enter the phone settings, click "WLAN", find the name of the current connected network on the page that opens, click the name to view the network information, click "Cancel Save" to delete the network name you want to connect to in the wifi, click the network name, enter the wifi password, you can see that the phone connection is normal.

  18. Anonymous users2024-01-21

    Why can't wifi be connected?

    Cause 1: Router problem, the router may be overheated or damaged; Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change to a new router and dial-up to connect to the Internet.

    Reason 2: Broadband payments may be in arrears, resulting in inability to access the Internet; Contact broadband customer service to confirm whether there is any abnormality in the broadband, such as arrears, recharge the broadband, and then restart the optical modem and router connection.

    Reason 3: The wifi name contains Chinese, which causes some mobile phones to be unable to connect to the Internet; It is recommended to change it to English or a combination of English and numbers before connecting.

    Reason 4: There is an error in the wifi setting of the mobile phone, you only need to select [forget] on the connected wifi, and try to re-enter the password to connect to the wifi.

    Reason 5: Mobile phone system problem, there may be a problem with the system, resulting in connecting to wifi but unable to access the Internet; If the above reasons are ruled out, it is likely to be a problem with the mobile phone system for a long time, and it is recommended to restore the factory settings or flash the phone to see if it can solve the problem.

  19. Anonymous users2024-01-20

    There are several cases, rule them out for yourself.

    Eliminate overdue payments.

    1. Whether the optical modem is normal, whether there is a red light (red light line failure);

    2. Whether the network cable connection between the modem and the router is normal, and whether the modem LAN 1 is connected to the WAN port of the router.

    3. Have the router settings been modified? Attention, passwords.

    4. For some brands of mobile phones, turn off the wireless in the settings, and then turn on the connection to try it.

    If it cannot be solved, the dial-up operator** will handle it.

  20. Anonymous users2024-01-19

    Summary. Hello, glad to answer for you. <>

    The reasons why the wifi is connected and cannot access the Internet are: 1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in the inability to access the Internet. 2. Router problems, the router may be overheated or damaged.

    3. Broadband arrears may lead to inability to access the Internet. 4. The wifi name contains Chinese, which causes some computers to be unable to connect to the Internet. 5. Computer system problems, there may be problems with the system, resulting in connecting to wifi but unable to access the Internet.

    What is the reason why the wifi is connected and cannot be connected to the Internet?

    Hello, glad to answer for you. <>

    The reasons why the wifi is connected and cannot access the Internet are: 1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in the inability to access the Internet. 2. Router problems, the router may be overheated or damaged.

    3. Broadband arrears may lead to inability to access the Internet. 4. The wifi name contains Chinese, which causes some computers to be unable to connect to the Internet. 5. Computer system problems, there may be problems with the system, resulting in the connection to sell the model but unable to access the Internet.

    Solution: 1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet and rule out the wifi itself. 2. Try the router with a smile, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change the router and dial up to connect to the Internet.

    3. Contact the broadband customer service to confirm whether there is any abnormality in the broadband, such as arrears, recharge the broadband, and then dial up the connection to try. 4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting. 5. If the above reasons are ruled out, then it is a computer system problem, and it is recommended to restore the factory settings.

    What should I do if my computer can't connect to the Internet?

    Dear, the solution to the computer can not connect to the network: 1. First confirm that there is no arrears in the network fee, and then check whether the network cable is connected. 2. After confirming that the Zhizheng network operator has not disconnected the network, restart the router and check the network configuration of the computer.

    3. Open the Network and Sharing Center, disable the network connection, and then enable it again. 4. Select "Change Adapter Options" to update the NIC driver. 5. You can also use computer housekeeper and other software to arrange stupid checks and fix the problem of stupid companionship on the network.

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