What do you need to do before and after sales in the IT industry?

Pre-sale.

The pre-sales career plan can have the CEO of the company, but not the after-sales.

The understanding of software before sales should be deeper than that after sales, because it will face a variety of problems from customers, and the plan also needs to be written very comprehensively, you need to know your system and even the entire industry very well, and you can also consult the industry or even product managers.

After-sales service is actually two kinds, one is implementation, the other is operation and maintenance, and the content of the work is basically modeled. Of course, I didn't say that the after-sales service is bad, I am tired in both directions, and the line can also be the champion, but for me personally, I prefer pre-sales.

In the pre-sales development process, from the pre-sales engineer.

to the pre-sales consultant, it is another big span. Now, the demand for pre-sales consultants in the industry is increasing, and the demand for pre-sales engineers is not necessarily increasing. In terms of personal experience, let me briefly talk about the difference between the two:

1. The pre-sales engineer only provides technical solutions for the needs of users. In other words, when working as a pre-sales engineer, there is a premise that the user's needs have been determined or have been formed.

Most of the work of the pre-sales consultant is to put forward the architecture and strategy of user informatization through the analysis of the user's current business or management status, and provide a set of solutions that can realize the architecture and strategy according to this architecture and strategy.

If we take bidding as a tipping point.

Then the pre-sales engineer often provides the user with a bid.

The pre-sales consultant generally provides two parts to the user: information planning and information system construction proposal.

2. The pre-sales engineering fibersmith requires that the familiarity with technical implementation and project management should be longer than that of the user's business. Because the user's original requirements have a relatively high degree of certainty, it is only necessary to show the company's technology and project management examples on a project through the analysis of the original requirements, combined with their own technical knowledge and project management knowledge.

The pre-sales consultant requires a higher understanding of the user's business and management, that is, more often, the pre-sales consultant is collecting, statistically and analyzing the user's current business status and management status data, and through the use of these data, to provide users with a set of reasonable and beneficial information strategies and investment returns.

Ratio report.

The IT industry is an industry that requires constant self-challenge, which makes many people want to try and challenge. Workers in the IT industry.

Specialization is a kind of mental work, which requires continuous overcoming difficulties, and in the process of work, it is necessary to constantly update one's skills and knowledge to keep up with the pace of the times. In this industry, practitioners can continue to break through themselves and improve themselves step by step.

You can go to a specialized computer school.

Before the sale, you have to convince the buyer, create profits for the company, and provide special technical solutions for the buyer, no matter from the first level, the technical requirements are relatively high.

After-sales is simple, and the consultation and maintenance of the sold equipment are all evidence-based existing equipment.

I have been engaged in IT for more than 10 years, from post-sale to pre-sales management.

In addition to sales, pre-sales DAO is after-sales in the IT industry. I don't know if everyone recognizes it, and it doesn't matter if it's not recognized. Let's listen to the following.

Pre-sales is mainly to help the company complete sales, expand sales results, the main work is to write a plan, talk ppt.

After-sales is relatively wide, and positions such as R&D, project operation and maintenance, and project management all belong to after-sales work. If the landlord wants to transform from R&D, it is recommended to look forward and try to do pre-sales, and the treatment and development prospects are much greater. I have a colony of penguins search:

Mastery of knowledge:

1. Familiar with Linux installation and the use of common commands, the use of shell scripts, and the configuration of VNC.

2. Familiar with the installation and configuration of MySQL, JDK JRE on Windows and Linux.

3. Familiar with the installation and configuration of Apache on Windows and Linux platforms.

4. Familiar with common tools: VNC, Telnet, Security CRT (SSH), database management, etc.

Job Responsibilities: 1. Responsible for the technical support and secondary development of software products;

2.Responsible for the technical support of software products in publicity and promotion;

3. Responsible for technical communication with partners;

4. Assist the sales staff to solve the customer's technical problems;

5. Cooperate with sales staff, visit customers regularly, and understand, collect and feedback market information in a timely manner;

6. Cooperate with sales staff to conduct market research on customer needs, market information, competitors, etc.;

7. Cooperate with sales staff to tackle key problems with target customers in the industry market, maintain customers, and cultivate customers.

Key Responsibilities:

Assist in sales, in-depth understanding of customer needs, and after a deep understanding of the company's products and solutions, according to the needs of the company's existing products can cater to, the best solution, in order to meet customer needs at the same time, at the same time to competitors to form the best structure, function, and other advantages. In addition, it is also necessary to carry out relevant scheme design (technical scheme, configuration scheme), tender design, technical Q&A, customer training, demonstration environment construction test, and competitor analysis for bidding.

There is a lot of room for development, and you can continue to do technical support, research and development, and sales.

Eloquence is as important as guts, but not as important as solid technical understanding and operational skills.

This position is not an industry, it exists in almost all industries, and it is more comprehensive than pure technology in sales.

Good pre-sale are "four Xin people":

There are four good: one must be in good health, two must have a good mind, three must be eloquent, and four must have a good temper;

There are four degrees: the depth of technology, the height of the concept, the breadth of the market, and the demeanor of the bid;

There are four hardships: the hardship of searching the intestines and scraping the belly, the hardship of continuous updating and learning, the hardship of traveling with stars and moons, and the hardship of salary bottleneck life;

There are four pots: the project is lost, there is a pot, the cost is over, and the company's overall performance is not completed.

Familiarize yourself with the market** and find the right consumer group. At the same time, you know the characteristics of your own products.

Finally, you have to have a strong heart that is not afraid of frustration!