What to do if Lenovo A370E is stuck on the boot page What to do when you enter Recovery

Hello. We apologize for the inconvenience!

If your device cannot enter the system with the fixed screen, we recommend that you perform a simple troubleshooting attempt by following the steps below:

1.It is recommended that you remove the back cover and battery and try to restart, if you can enter normally, it is recommended that you back up the body data and try to restore the factory settings;

2.If the above operations cannot be improved, it may be caused by abnormal system files or data loss on the motherboard of the device, and you need to enter Recovery for flashing and specific detection. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended that you deal with it yourself, please take the time to go to the repair station and the engineer will assist you in testing and processing.

If you have strong hands-on ability, have experience in flashing, want to flash the machine by yourself, and are willing to take possible risks. Personally, I suggest that you can go to Lenovo's official Lewen Firmware Zone**The official firmware operation of your device.

The firmware package has a detailed tutorial (copy the firmware package, RE upgrade operation), please operate carefully, and ensure that the battery is sufficient before operation.

If you really can't complete it by yourself, we recommend that you go to the Lenovo repair station to flash the machine for processing.

Inquire about authorized maintenance sites on the official website.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

Dear users, hello!

This is the Lenovo FAQ knowledge base, which has a relatively complete answer and know the process and analysis:

Workaround:

1. Lenovo's mobile phone is stuck or frozen, you can restart the phone to solve it.

2. If the reboot is invalid for many times, it may be that the system is running wrong, you can press and hold the power button and the volume + button in the shutdown state to enter the recovery mode of the phone, and then select Clear Data and restore factory settings; Restart your phone after clearing it to get back to normal.

3. If you can't enter recovery mode, or you still can't turn on after clearing data, it may be that the system has crashed, you can connect your phone to the computer and use a special flashing tool to flash the complete system package for your phone to solve it.

4. When none of the above methods can be solved, it may be that the hardware of the mobile phone is faulty, and it is necessary to contact Lenovo's after-sales service to test and repair the mobile phone.

Has it been stuck for a long time Restart it really can't unplug the phone battery for a while and then see if it will be like this.

Sorry for the inconvenience! If your phone is turned on and the screen is fixed, you cannot enter the system. It is most likely caused by a system abnormality, and it is recommended that you try:

1.It is recommended that you restart your phone, remove the battery, and restart it.

2.Flash attempt (if you have strong hands-on ability and are willing to take the risk (failure to flash may lose the warranty), you can consider flashing your own machine. Lenovo Lewen Firmware Zone:

3.It is recommended to bring an invoice or a valid warranty certificate to the local after-sales inspection.

Inquire about authorized maintenance sites on the official website.

IDEA Forum.

Think Forum.

Lenovo Community.

Remove the battery and put it back on at power.

The system crashed, the same as mine, redo the system dear.

Hello. We apologize for the inconvenience.

If your Lenovo A360E cannot enter the system after booting and fixing the screen, we recommend that you perform a simple troubleshooting attempt through the following steps:

1.It is recommended that you remove the back cover and battery and try to restart, if you can enter normally, it is recommended that you back up the body data and try to restore the factory settings (Main Menu - System Settings - Privacy - Factory Reset - Reset Phone - Click to Erase All Contents);

2.If the above operations cannot be improved, it may be caused by abnormal system files or data loss on the device motherboard, and you need to flash and check the device.

Due to the risk of flashing the machine by yourself, flashing will affect the warranty of your device, so it is officially recommended that you can go to the local repair site to flash the machine.

Repair station address inquiry.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

Due to the risk of flashing the machine by itself, the failure of flashing may affect the warranty status of the device, so the official recommendation can go to the local maintenance site for flashing.

Dear Lenovo users, hello!

We apologize for the inconvenience caused to the normal use of your device.

According to the description, after the phone turns itself off, it cannot turn on normally. It is recommended that you try to confirm and operate the following:

1. Whether it is caused by the battery being out of power, try to charge it for half an hour and then turn it on.

2. Disassemble the back cover of the mobile phone, unload the battery and restart it to see or wipe the metal contacts of the battery with alcohol before trying.

3. If the battery is charged, the boot has a response, and it is stuck in the boot interface and cannot enter the system normally.

This situation is more likely to be caused by a system abnormality (especially if you have flashed third-party firmware before, or if you have rooted the system). We recommend that you take the time to go to your local Lenovo after-sales service center and have an engineer help restore the system to use, or to check the hardware. You can log in to the official website to check the address.

Lenovo A370E phone won't turn on Reason:

The mobile phone system is malfunctioning;

The phone's hardware is malfunctioning.

Solution: If there is a problem with the system, you can try to remove the battery, and whether the reboot attempt is normal. If the hardware of the mobile phone fails, it is recommended to go to Lenovo after-sales service for repair or repair at the mobile phone repair shop.