Bank of China complaint, how to complain about Bank of China

The ATM has surveillance video, if you take it out and find it fake, don't leave the range of the ATM, you can call the lobby manager to come over, put forward your questions under the video recorder, in the case of having a person ID card and video data, the lobby manager will take you to the counter to negotiate, and you can also let the staff watch the video. The premise I am talking about is that you are not out of the scope of the surveillance, and the video can prove that you have not changed money, and you can clearly see your mission actions to be effective. If you've been out of the surveillance range, you can't tell.

Remember Baiquan County ICBC personal online banking password reset, go to your bank Baiquan County Industrial and Commercial Bank for n times personal online banking password reset n months, why is it so difficult, today still not to handle, complaints are more than n times how no one to solve it, said I don't know which password I want to change, personal Internet banking login password you don't understand, what else do you do business, U shield password knows, payment password knows, what ATM also spent money to change and know that it wasted my 10 yuan handling fee, What do you say and let me say, you say that there are 4 passwords in your business, I don't know which one I want to change, I know this, don't you understand the personal online banking login password, I really can't figure out what password there is, the list is filled in n times and does not pass the queue n times, not to mention how long it is, how to change a password is more difficult than a dead man's breath, how to serve the people.

Complaints can be lodged online, ** or with the CBRC.

If you are not satisfied with the bank's products or services due to various factors, if you still do not communicate well in the process of handling the business, then the consumer can complain through the official website or customer service. The ways to file a complaint against Bank of China are as follows:

1) Online complaints: Go to the official website of Bank of China**, click Contact Us, and you can enter the customer service mailbox of Bank of China. Select the complaint in the feedback category in the mailbox, and fill in your name, phone number, and email.

and complaints, and then submit them.

2) Call customer service **95566: After connecting**, you can choose manual service according to the voice prompt. Then complain to the customer service staff about the specific situation, and agree on the time to solve the problem.

3) Complain to the CBRC: If you are not satisfied with the way the bank handles the complaint, or if the bank does not give a final reply within the agreed time after receiving the complaint, you can seek assistance from the CBRC. Complaints to the CBRC should be made in writing with details of the incident and nature of the complaint, the name of the complainant and contact details.

Generally speaking, it is not convenient to accept oral or anonymous complaints against the CBRC. However, since the CBRC has limited powers and responsibilities over the procedures for banks to handle customer complaints, it is recommended that it is better to have complaints from banks.

Extended Information:1Bank of China is the longest-running bank in China. It was formally established in February 1912 and successively operated the ** bank.

International exchange bank and international ** professional banking functions. After 1949, as a national foreign exchange and foreign trade professional bank for a long time, it unified the operation and management of the country's foreign exchange, and carried out international settlement, overseas Chinese remittance and other non-foreign exchange business.

It was reorganized into a wholly state-owned commercial bank, providing all kinds of financial services in an all-round way, and developing into a large-scale commercial bank with strong strength and both domestic and foreign currencies. In 2006, it took the lead in successfully winning the Hong Kong Stock Exchange and the Shanghai ** Stock Exchange.

Listed on the stock exchange, becoming the first "A+H" listed bank in China. Bank of China is the host of the 2008 Beijing Summer Olympics and the 2022 Beijing Winter Olympics.

The only official banking partner is the only "Double Olympic Bank" in China.

Operating environment: Mobile phone model: ELS-AN00

PC: Windows 10